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Sleep Inn & Suites Newport News City Center Area

2.5 star property

Photo gallery for Sleep Inn & Suites Newport News City Center Area

Lobby
Free daily buffet breakfast
Indoor pool
Egyptian cotton sheets, premium bedding, down duvets, desk
Garden

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
21 Old Oyster Point Road, Newport News, VA, 23602
  • Place, Regal Kiln Creek
    ‪2 min drive‬
  • Place, Patrick Henry Mall
    ‪2 min drive‬
  • Place, Cinemark City Center
    ‪4 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, desk

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(17 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, desk

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Woodspring Suites Yorktown Newport News
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.9 out of 5, Good, 229 reviews
The price is AU$118
includes taxes & fees
8 Jan - 9 Jan 2026
Woodspring Suites Yorktown Newport News

About the area

Newport News

With a stay at Sleep Inn & Suites Newport News City Center Area, you'll be centrally located in Newport News, within a 15-minute drive of Hampton Coliseum and Hampton Roads Iceplex. .This hotel is 16.2 mi (26.1 km) from Busch Gardens Williamsburg and 1.5 mi (2.4 km) from Patrick Henry Mall.

What's nearby

  • Regal Kiln Creek - 2 min drive - 1.4 km
  • Hampton Roads Iceplex - 2 min drive - 1.4 km
  • Patrick Henry Mall - 2 min drive - 3.4 km
  • Cinemark City Center - 4 min drive - 3.7 km
  • Christopher Newport University - 6 min drive - 8.5 km

Getting around

  • Newport News Station - 16 min drive
  • Norfolk Intl. Airport (ORF) - 30 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Wawa - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Sleep Inn & Suites Newport News City Center Area

Hotel in Newport News with free breakfast and a fitness center
Sleep Inn & Suites Newport News City Center Area offers 87 shared accommodations with air conditioning, coffee/tea makers, and hair dryers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 87 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible bathtub
  • Grab bar in shower (113 centimetre high)
  • Handrails in stairways (113 centimetre high)
  • Hardwood flooring in room
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (64 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Shared accommodation
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 6 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jameson Inn Newport News
Jameson Newport News
Jameson Hotel Newport News
Sleep Inn Suites
Sleep Inn & Suites Hotel
Sleep Inn & Suites Newport News
Oyster Point Inn Suites Newport News
Sleep Inn & Suites Hotel Newport News

Sleep Inn & Suites Newport News City Center Area Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 91 out of 244 reviews
Rating 8 - Good. 53 out of 244 reviews
Rating 6 - Okay. 36 out of 244 reviews
Rating 4 - Poor. 30 out of 244 reviews
Rating 2 - Terrible. 34 out of 244 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Bud

Business traveller
Disliked: Cleanliness, staff & service
Could have stayed at a Red Roof INN. Can't believe Choice Hotels would put their name on such a place. I was on a business trip for 2 weeks and pre paid for the hotel and so I was stuck staying there. The best thing was the price. Minimal everything, service of room, breakfast LOL, workout room with broken equipment and Television. Shame on me for trying to save some business expense, you get what you pay for.
Stayed 13 nights in Sep 2025

6/10 Okay

Stephanie

Stayed 1 night in Sep 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Nancy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking in I noticed the bedding in our room looked dirty. There was human fecal matter on the sheets as well as the mattress cover. I called the front desk and they did send someone to change the bedding immediately. The toilet was broken and the room was damp with a strange smell my guess is mold because every morning we woke up feeling extremely congested. Hotel policy is non refundable no exceptions so we just chose to suck it up but we will never be returning to this hotel.
Stayed 3 nights in Sep 2025

8/10 Good

Kristy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room, friendly staff and was very quiet.
Stayed 3 nights in Sep 2025

4/10 Poor

Dakota

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the previous reviews seemed fair and decent, so we booked to stay a weekend while we were in town for an event. Upon entering the lobby, I was already disappointed. It was hot and clammy and smelled musty. The check in process was so, however, the staff was friendly. Our room was filthy. I wasn't comfortable walking around barefoot. It didn't seem as if the floors were even vacuumed as we found spider carcasses around. The towels were stained and stiff and when we asked for fresh towels on our second day, we were told no because they had none cleaned. The comforter smelled of old, musty laundry that had been left in an old washing machine. Ot was a disappointing stay, and we only stayed because of the convenient location and that the property was *just* barely clean enough to stay and avoid having to find another hotel and lose out on money. Based on my stay, I wouldn't recommend for a family. Plan to stay here if you need a mediocre place to sleep.
Stayed 3 nights in Sep 2025

8/10 Good

Andressa Luiza Rodrigues de

Liked: Staff & service, property conditions & facilities
The staff was super friendly and the room itself wasn't bad. It could been cleaner especially the floor, but other than that the room was great. The breakfast was very limited. I wouldn't even call a breakfast is literally just coffee and a machine of waffle. I would recommend the hotel staff either add more options for the breakfast or dont list as "free breakfast" necause that wasnt it. Also, the rooms are NOT soundproof. You can hear everything for the room and the hotel doesn't seem to enforce silent times.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sergio

Stayed 1 night in Sep 2025

8/10 Good

Aaron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up!

A solid hotel all around.
Stayed 1 night in Sep 2025

4/10 Poor

Jacob

Business traveller

Disappointed

Stains on the shower curtains, after switching it out multiple times, breakfast was quite literally just cereal and juice, the room itself is dusty and dirty, will not stay at a hotel with this franchise again, many cheaper options will offer better than this
Stayed 2 nights in Aug 2025

4/10 Poor

Susaye

Travelled with partner
Disliked: Cleanliness, staff & service
Towels were dingy ask for more, the second set was dirty and dingy I would not wash my feet withem. Had to go shopping for my own towels
Stayed 2 nights in Aug 2025

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

LaShelle

Stayed 1 night in Aug 2025

6/10 Okay

Cynthia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Concierge was often passive aggressive and/or not reasonably accommadating to simple request like changing a blown lamp light bulb or non working power strip. Please improve personal attitude with customers. Also the "continental breakfast" items were limited and not fresh.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephanie, Lock Haven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a lot of food options. Bed was okay as well. Was a decent experience and hotel staff was friendly and nice.
Stayed 4 nights in Aug 2025

2/10 Terrible

Brenda, FARMVILLE

Stayed 2 nights in Aug 2025

4/10 Poor

Brenda, FARMVILLE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty towels and floor.
Stayed 2 nights in Aug 2025

6/10 Okay

Joseph, Rockingham

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The property looked nice. But there were several issues of concern I listed below. There was no bathmat, no hand towels, and no washcloths in the room when I arrived. I could not call the front desk since the telephone in the room had no dial tone, so I had to go to the front desk to ask for the missing items. Also, there was no toilet brush, no towel racks, and no hook on the bathroom door that in usually standard for hotels rooms. There were no plastic cups or coffee cups in the room. The breakfast had cereal, a waffle maker, a few yogurts, and apples. It lacked many items such as a toaster, bread, bagels, and muffins. The only fruit was the apples both days I stayed and the Orange juice dispenser had a broken sign on it both days I stayed. This was the most disappointing breakfast available in any hotel where breakfast was offerred. There was nobody available at checkout that could discuss these issues, as there was only a sign when a phone number for emergencies. I had the impression that the staff was trying to cut costs especially with the breakfast, Even though I paid for the hotel in advance through Expedia, the hotel collected an $18 charge when I checked in. No sure was that was for. I have enjoyed staying many times in Quality Inn brands of hotels, I did not enjoy my stay in this hotel for the reasons mentioned and the lack of customer service with the staff.
Stayed 2 nights in Aug 2025

4/10 Poor

Gail

Liked: Staff & service
We selected the property for the location, amenities, pool, online photos, clear price spelled out, fridge & microwave and breakfast. When I checked in, the Orbitz price information was different than the hotel. We forgot our toiletries. The tiny pack of toothpaste wasn’t useable since the front desk was out of tooth paste. The deodorant looked like small chapstick. The bathroom was out of conditioner and low on shampoo. There were two dirty towels. The pool was too cold to enjoy. The toiled flooded. The employee took a quick look. He suggested that I come downstairs to get a plunger to take care of the toilet since he was busy. I suggested he put me on the payroll. He got the plunger. He told us we were switching rooms at 10:50pm. The new room had a door that stuck. I didn’t want to leave a review. It was the only way to share feedback.
Stayed 1 night in Aug 2025

8/10 Good

Jeanette

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
4✨️
Stayed 1 night in Jun 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was booked at a total dump and had to make a last second switch. Sleep Inn wasn’t much more for a totally pleasant experience. Room and lobby were clean.
Stayed 1 night in Aug 2025

2/10 Terrible

Maria, Anaheim

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid this place — very sketchy. There were drunk people in the elevator, and the entire place smelled strongly of weed and cigarettes, even though it's supposed to be a smoke-free zone. There was no toilet paper, the phone didn’t work, and I was asked to switch rooms. The hallways were noisy, with people leaving their doors open. Definitely not a comfortable or safe environment.
Stayed 2 nights in Aug 2025

2/10 Terrible

Heladio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I am very upset about this place

I’m very upset about the experienced me and. G family had at this place they had bedbugs and mold all over the room we was in the bathroom door didn’t closed properly it was the worse experience. Our cleaned clothes they were itching us . I came home and washed all our stuff we had brought in that room ! I have a son with escena and he got worst
Stayed 1 night in Aug 2025

10/10 Excellent

Olia

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

2/10 Terrible

david

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To many roaches. Manager is too rude. No laundry. Sheets blankets haves several stains. No refund back after I showed proof of insects in and on room rood
Stayed 2 nights in Jul 2025