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InTown Suites Extended Stay Newport News VA - North

2.5 star property

Photo gallery for InTown Suites Extended Stay Newport News VA - North

Desk, laptop workspace, free WiFi, bed sheets
Reception
Reception
Desk, laptop workspace, free WiFi, bed sheets
Desk, laptop workspace, free WiFi, bed sheets

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room

Explore the area

View map
12015 Jeffeson Ave, Newport News, VA, 23606
  • Place, Patrick Henry Mall
    ‪3 min drive‬
  • Place, Christopher Newport University
    ‪9 min drive‬
  • Place, Fort Eustis
    ‪15 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪45 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed

Desk, laptop workspace, free WiFi, bed sheets

Premium Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Grand Room, 1 Queen Bed with Sofa bed

Desk, laptop workspace, free WiFi, bed sheets

Grand Room, 1 Queen Bed with Sofa bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Grand Room, 2 Double Beds

Grand Room, 2 Double Beds

Grand Room, 2 Double Beds

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Room, 1 Queen Bed

Desk, laptop workspace, free WiFi, bed sheets

Grand Room, 1 Queen Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Grand Room, 1 Queen Bed, Roll-in Shower

Desk, laptop workspace, free WiFi, bed sheets

Grand Room, 1 Queen Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed, Roll-in Shower

Desk, laptop workspace, free WiFi, bed sheets

Premium Room, 1 Queen Bed, Roll-in Shower

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Grand Room, 1 Queen Bed with Sofa bed

Desk, laptop workspace, free WiFi, bed sheets

Grand Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Studio Suite, 1 Queen Bed

Desk, laptop workspace, free WiFi, bed sheets

Grand Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Newport News

With a stay at InTown Suites Extended Stay Newport News VA - North, you'll be centrally located in Newport News, within a 15-minute drive of Hampton Coliseum and Sentara Port Warwick. .This hotel is 15.5 mi (24.9 km) from Busch Gardens Williamsburg and 12 mi (19.3 km) from Yorktown Beach.

What's nearby

  • Patrick Henry Mall - 3 min drive - 2.1 km
  • Christopher Newport University - 9 min drive - 5.4 km
  • Fort Eustis - 15 min drive - 15.6 km
  • Busch Gardens Williamsburg - 22 min drive - 26.9 km
  • Naval Station Norfolk - 37 min drive - 40.8 km

Getting around

  • Newport News Station - 17 min drive
  • Norfolk Intl. Airport (ORF) - 42 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪Wawa - ‬5 min walk
  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬8 min walk

About this property

InTown Suites Extended Stay Newport News VA - North

InTown Suites Extended Stay Newport News VA - North offers 20 accommodations. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include desks, as well as phones with free local calls.
This hotel offers designated smoking areas.
Featured amenities include laundry facilities, ATM/banking services, and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

More

  • Desk
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 7:00 PM

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

The front desk is open Monday - Saturday (10:00 AM - 7:00 PM)

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Property is also known as

InTown Suites Extended Stay Newport News VA North

InTown Suites Extended Stay Newport News VA - North Hotel

InTown Suites Extended Stay Newport News VA - North Newport News

InTown Suites Extended Stay Newport News VA - North Reviews

Reviews

6.6
Rating 10 - Excellent. 9 out of 25 reviews
Rating 8 - Good. 3 out of 25 reviews
Rating 6 - Okay. 6 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 7 out of 25 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 8 nights in Dec 2025

2/10 Terrible

Barry

Business traveller
There was no one there to check in. Had to go stay somewhere else. Total lack of communication.
Stayed 10 nights in Jul 2025

6/10 Okay

Marcus

Stayed 14 nights in Jun 2025

10/10 Excellent

Dawud

Stayed 27 nights in Aug 2024

6/10 Okay

Dustin

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
It was really hard to get in touch with anyone as far as customer service goes, and when you did they werent the friendliest. Also my bathroom could have been cleaned better before i checked in.. The place wasn't completely terrible, but I wouldn't go back.
Stayed 7 nights in Jul 2024

8/10 Good

Kasandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel I ever stood in!!!!!!!!!

I would not recommend this hotel to no one I know or others looking for a place to stay. The room is nothing like the pictures that is posted on the site. The room smells so bad that we had to buy spray and plug ins just it can have a decent smell and still that didn’t work . My clothes and everything else I had smell like the room which wasn’t a pleasant smell at all. They don’t even provide extra towels or toilet tissue so I had to go out my way and purchase extra towels and whatever else the room didn’t provide.
Stayed 8 nights in Jul 2021

2/10 Terrible

Ricardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the worst place I’ve ever booked for my family and self!!! The place isn’t at all updated!! Rooms smell like a box of cigarettes and an awful scent spray they try to cover the smell with. When we got there after a long drive we booked a double bed room they said on their end that’s not was noted down I should Kyiara my reservation and said oh well! She wasn’t helpful at all we try looking forward other hotels in the area but everything was completely booked. I stressed to her that we drove from far away and my kids were super tired and where are they suppose to sleep. I had to go but air mattress bedding pillows to accommodate ourself in the tiny room. Since they couldn’t even provide that being they messed up on the booking. I asked to speak to a manager and kyiara refused to direct me to her manager or anyone above higher power. The place seems like a halfway home. In back of the building seems like sketchy stuff be going on. Lots of drug users staying in this hotel not family friendly dirty stinking and you have to bring your own toilets tissue towels etc. also cant stress enough the creepy crawlers on the walls. Instead of a hotel this is more like an apartment building beware!! Don’t let the pictures fool you this place is the worst don’t stay at all. Horrible horrible horrible!! They did the same thing to my sister who booked with me.
Stayed 8 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Their beds are itchy and the people that stay here are rude and noisy you cant cook on the stove cause it gets too smokey i will never stay here again
Stayed 7 nights in Jul 2021

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

The room was perfect for our family. Great location. Close to everything!
Stayed 7 nights in Jul 2021

10/10 Excellent

Mearl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service nice clean rooms easy access to food and other facilities
Stayed 7 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service upon entry was great. We had a peaceful stay in a very nice corner room. Room was clean and smelt good when we got there though we did not get any housekeeping the entire time we were there. Property is well managed, no smell of smoke or dirt lingering around and we had all amenities needed for a long stay. Great bargain, In town suites will be my new way of traveling!
Stayed 8 nights in Apr 2021

6/10 Okay

Verified traveller

Stayed 13 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect fit for the family
Stayed 7 nights in Jan 2021

6/10 Okay

Verified traveller

Stayed 19 nights in Oct 2020

10/10 Excellent

Rhonda

Stayed 7 nights in Oct 2020

2/10 Terrible

Larry

Disliked: Staff & service, property conditions & facilities

Unprofessional

First of all the property attendant never picks up his phone when you need him the most. I was stranded outside for a hour 2 nights in a row because he wouldn’t pick up the phone to give me my key. Very unprofessional. Also my license plate tags got stolen there. Wouldn’t recommend to anyone
Stayed 7 nights in Sep 2020

10/10 Excellent

Rhonda

Stayed 7 nights in Oct 2020

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Overall stay was ok, however there was a large stain in the restroom on the floor also towel bar was hanging off the wall. I was told that it was my only room and I could accept or go to another hotel. Of course I could not since I booked through hotels.com
Stayed 17 nights in Sep 2020

6/10 Okay

Clifton

Travelled with family

Search around

It was what it was
Stayed 7 nights in Aug 2020

2/10 Terrible

Verified traveller

Stayed 10 nights in May 2020

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