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The Reston Hotel, Newcastle South (Washington), Part of the AG Collection

3.0 star property

Photo gallery for The Reston Hotel, Newcastle South (Washington), Part of the AG Collection

Reception
Exterior
Standard Twin Room
Front of property
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Emerson Rd, Washington, England, NE37 1LE
  • Place, Birtley Golf Club
    ‪19 min walk‬
  • Place, Birtley Leisure Centre
    ‪3 min drive‬
  • Place, Washington Leisure Centre
    ‪4 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Washington by IHG
Washington
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 1,003 reviews
The price is AU$84
includes taxes & fees
31 May - 1 June
Holiday Inn Washington by IHG

About the area

Washington

With a stay at The Reston Hotel, Newcastle South (Washington), Part of the AG Collection in Washington, you'll be within a 15-minute drive of Durham University and St. James' Park. .This hotel is 1.8 mi (2.8 km) from Pelaw Grange Greyhound Stadium and 2.5 mi (4.1 km) from Washington Old Hall.

What's nearby

  • Birtley Golf Club - 19 min walk - 1.6 km
  • Birtley Leisure Centre - 3 min drive - 2.6 km
  • Washington Leisure Centre - 4 min drive - 3.6 km
  • Beamish Open Air Museum - 9 min drive - 10.5 km
  • St. James' Park - 18 min drive - 14.8 km

Getting around

  • Pelaw Station - 8 min drive
  • Chester-le-Street Station - 11 min drive
  • Newcastle Intl. Airport (NCL) - 31 min drive

Restaurants

  • ‪The Red Lion - ‬5 min drive
  • ‪Rav’s Fish Bar - ‬4 min drive
  • ‪Burger King - ‬13 min walk
  • ‪Leaf & Bean - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

The Reston Hotel, Newcastle South (Washington), Part of the AG Collection

The Reston Hotel, Newcastle South (Washington), Part of the AG Collection offers 79 accommodations with hair dryers. Televisions come with cable channels. This Washington hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 79 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Housekeeping is provided daily, and irons/ironing boards can be requested.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.
Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11 for adults and GBP 6 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 11 for adults and GBP 6 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

The Reston Hotel, Newcastle South (Washington), Part of the AG Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 41 out of 75 reviews
Rating 8 - Good. 17 out of 75 reviews
Rating 6 - Okay. 7 out of 75 reviews
Rating 4 - Poor. 6 out of 75 reviews
Rating 2 - Terrible. 4 out of 75 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Craig

Stayed 1 night in Jan 2026

8/10 Good

A Paul

Business traveller
Liked: Cleanliness, staff & service
All ok
Stayed 1 night in Jan 2026

8/10 Good

Annette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and breakfast piping hot and freshly cooked.
Stayed 1 night in Jan 2026

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities
Reception team were great. Plenty of parking and the room was a good size.
Stayed 2 nights in Jan 2026

10/10 Excellent

Emmanuel

Stayed 2 nights in Jan 2026

10/10 Excellent

Craig

Stayed 1 night in Jan 2026

10/10 Excellent

Barry

Stayed 1 night in Dec 2025

10/10 Excellent

Emmanuel

Stayed 1 night in Dec 2025

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Amenities
Worth the fee, nothing special but a good nights sleep,
Stayed 1 night in Oct 2025

10/10 Excellent

Kamal

Stayed 1 night in Dec 2025

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness
Good value hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Trish

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Was amazing great comfy bed i slept in the last morning thats how comfy it was. Room very clean indeed. Breakfast amazing and staff were wonderful couldnt ask for any thing better would highly recommend 👌. Location was excellent too. When working away again would definitely stay again. Thanks for a wonderful stay xx
Stayed 4 nights in Dec 2025

8/10 Good

Sara

Travelled with family
Liked: Cleanliness
Basic room but clean and good shower. Bed wasn’t over comfortable but slept ok.
Stayed 2 nights in Dec 2025

4/10 Poor

Gretchen

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms and property are terribly neglected. They were cleaned and the staff was lovely but the property itself needs some serious maintenence. Paint coming off everywhere, rust in bathrooms, no plugs anywhere, poor mattress and pillow wuality, etc. If youre a dude or trucker and want a cheap place its doable but if youre a woman or family - i wouldnt stay here.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 2 nights in Dec 2025

10/10 Excellent

COURTNEY

Travelled with family
Liked: Cleanliness, staff & service, amenities
Absolutely great stay! Wasnt expecting it to bed the best as it was really cheap however it was immaculate clean and the staff was so so lovely and will return back there in the future if needing a place to stay
Stayed 1 night in Nov 2025

6/10 Okay

Philip

Travelled with family
Liked: Staff & service
Great location, close to A1. Very friendly and professional staff. Property could with a refresh, which we believe is due soon. No hot water. Bed was very comfortable though. Really nice breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Jaynie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time staying and would definitely recommend to anyone from price safety cleanliness. Staff very friendly professional and helpful. Will be visiting again when bk in the area
Stayed 2 nights in Nov 2025

2/10 Terrible

Jo

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Didn’t stay no facilities as stated room in dire need of update felt unsafe
Stayed 1 night in Nov 2025

10/10 Excellent

Ajibade

Liked: Cleanliness, amenities
The room was clean and good service from the staff.
Stayed 4 nights in Nov 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service
All good
Stayed 1 night in Nov 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people. Found shower difficult with high sided bath but have since discovered assistance room so trying that next time. Seriously disappointed over having to pay for parking. Might cause me to look elsewhere.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ajit

Stayed 1 night in Nov 2025

10/10 Excellent

Jordan

Stayed 4 nights in Nov 2025

10/10 Excellent

Mike

Stayed 2 nights in Nov 2025