Holiday Inn Sunderland – City Centre by IHG

4.0 star property

Photo gallery for Holiday Inn Sunderland – City Centre by IHG

Exterior
Exterior
Exterior
Point of interest
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
Keel Square, Sunderland, England, SR1 3DS
  • Place, University of Sunderland
    ‪4 min walk‬
  • Place, Sunderland Empire
    ‪6 min walk‬
  • Place, Stadium of Light
    ‪9 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪32 min drive‬

Room options

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(34 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Single Bed

Similar properties

About the area

Sunderland

Holiday Inn Sunderland – City Centre by IHG is centrally located in Sunderland, a 5-minute walk from Sunderland Empire and 6 minutes by foot from University of Sunderland. .This hotel is 1.1 mi (1.8 km) from Stadium of Light and 12.1 mi (19.5 km) from Gateshead Millennium Bridge.

What's nearby

  • University of Sunderland - 4 min walk - 0.4 km
  • Northern Gallery for Contemporary Art - 5 min walk - 0.4 km
  • Sunderland Empire - 6 min walk - 0.5 km
  • Sunderland Museum - 8 min walk - 0.7 km
  • Stadium of Light - 9 min walk - 0.8 km

Getting around

  • Sunderland Station - 6 min walk
  • University Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 44 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪BizR - ‬4 min walk
  • ‪The Keel Tavern - ‬1 min walk
  • ‪Afk Bar - ‬4 min walk

About this property

Holiday Inn Sunderland – City Centre by IHG

Hotel with a restaurant, 5-minute walk to Sunderland Empire
Holiday Inn Sunderland – City Centre by IHG offers 120 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 50-inch LED televisions come with satellite channels and pay movies. Bathrooms include showers.

This Sunderland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 120 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and a safe deposit box at the front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Holiday Inn Sunderland – City Centre by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Rollaway bed fee: GBP 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Sunderland – City By Ihg
Holiday Inn Sunderland an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Hotel
Holiday Inn Sunderland – City Centre an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Sunderland
Holiday Inn Sunderland – City Centre by IHG Hotel Sunderland

Holiday Inn Sunderland – City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 253 out of 363 reviews
Rating 8 - Good. 74 out of 363 reviews
Rating 6 - Okay. 21 out of 363 reviews
Rating 4 - Poor. 5 out of 363 reviews
Rating 2 - Terrible. 10 out of 363 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Anastasia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice atay

Clean room, very nice bed. I had a nice but short stay. Enjoyed a good breakfast in the morning. Please, offer guests water in their rooms.
Stayed 1 night in Sep 2025

6/10 Okay

qingfeng

When I booked a hotel in Aberdeen on the same day as my existing Sunderland reservation, I forgot to cancel the latter. Hotels should have a system to detect and notify guests about multiple bookings that overlap in time to prevent such conflicts.
Stayed 1 night in Sep 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Amenities
Staff were lovely room lovely clean and comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Yaw

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Perfect place for everyone to stay. Great services as well.
Stayed 1 night in Sep 2025

10/10 Excellent

paula

Stayed 2 nights in Sep 2025

8/10 Good

Molly

Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Julie

Stayed 1 night in Sep 2025

6/10 Okay

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ana Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kelly

Stayed 1 night in Sep 2025

10/10 Excellent

Charlie

Stayed 1 night in Sep 2025

10/10 Excellent

Muhammad

Stayed 6 nights in Sep 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Nice and friendly. Nothing to complain about at all
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay

Second time staying at this hotel. I love how quiet it is in the room. The cooked breakfast was fab with a great selection. The lobby area is huge & comfortable if waiting for someone. I wouldn't hesitate to stay again as excellent value for the quality.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small hotel, staff were so friendly and helpful
Stayed 1 night in Sep 2025

10/10 Excellent

valerie

Travelled with family
Fabulous overnight stay the minute you walk in the entrance it’s smells lovely , looks clean and modern Reception was very welcoming
Stayed 1 night in Aug 2025

10/10 Excellent

Mikhail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel

Conveniently situated, this hotel was ideal for me. Everything was as I'd have hoped for - so no complaints from me!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Stayed 1 night in Aug 2025