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Holiday Inn Sunderland – City Centre by IHG

4.0 star property

Photo gallery for Holiday Inn Sunderland – City Centre by IHG

Restaurant
Interior
Point of interest
Fitness facility
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
Keel Square, Sunderland, England, SR1 3DS
  • Place, University of Sunderland
    ‪4 min walk‬
  • Place, Sunderland Empire
    ‪6 min walk‬
  • Place, Stadium of Light
    ‪9 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪32 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(47 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About the area

Sunderland

Holiday Inn Sunderland – City Centre by IHG is centrally located in Sunderland, a 5-minute walk from Sunderland Empire and 6 minutes by foot from University of Sunderland. .This hotel is 1.1 mi (1.8 km) from Stadium of Light and 12.1 mi (19.5 km) from Gateshead Millennium Bridge.

What's nearby

  • University of Sunderland - 4 min walk - 0.4 km
  • Sunderland Empire - 6 min walk - 0.5 km
  • Mowbray Park - 6 min walk - 0.6 km
  • Sunderland Museum - 8 min walk - 0.7 km
  • Stadium of Light - 9 min walk - 0.8 km

Getting around

  • Sunderland Station - 6 min walk
  • University Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 44 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Greggs - ‬5 min walk
  • ‪BizR - ‬4 min walk
  • ‪The Keel Tavern - ‬1 min walk

About this property

Holiday Inn Sunderland – City Centre by IHG

Holiday Inn Sunderland – City Centre by IHG offers 120 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 50-inch LED televisions come with satellite channels and pay movies. Bathrooms include showers.

This Sunderland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 120 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and a safe deposit box at the front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Holiday Inn Sunderland – City Centre by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Rollaway bed fee: GBP 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Sunderland – City By Ihg
Holiday Inn Sunderland an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Hotel
Holiday Inn Sunderland – City Centre an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Sunderland
Holiday Inn Sunderland – City Centre by IHG Hotel Sunderland

Holiday Inn Sunderland – City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 306 out of 428 reviews
Rating 8 - Good. 81 out of 428 reviews
Rating 6 - Okay. 25 out of 428 reviews
Rating 4 - Poor. 5 out of 428 reviews
Rating 2 - Terrible. 11 out of 428 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Ken

Stayed 1 night in Jan 2026

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean and comfortable rooms, and a lovely breakfast. Would happily stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel clean and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Phil

Stayed 1 night in Dec 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything fine,all good.
Stayed 1 night in Dec 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was spotless and tidy
Stayed 1 night in Dec 2025

4/10 Poor

Basant

Disliked: Amenities
No drinking water! We arrived on Christmas Day… all shops closed No water provided in room! And when I asked for water staff refused… only on purchase! Charged us 6 quid for 660ml water! That’s a joke! Extremely inconvenient and inefficient
Charged us 6£ for those 330ml bottles of water ! All shops were closed! So we had no choice…. When I asked why no water in the room! Only premium rooms have water! Kidding me?
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

10/10 Excellent

APOLLOS

Stayed 1 night in Dec 2025

10/10 Excellent

Sithandazile

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was clean and spacious. Staff were friendly and very helpful.
Stayed 4 nights in Dec 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, quiet room in great location. Staff extremely friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of the above
Stayed 1 night in Dec 2025

10/10 Excellent

Gina

Business traveller
Liked: Cleanliness, staff & service
Staff very helpful and nice clean room
Stayed 1 night in Dec 2025

8/10 Good

Mark

Stayed 2 nights in Dec 2025

10/10 Excellent

Arash

Stayed 1 night in Dec 2025

10/10 Excellent

Armstrong

Stayed 1 night in Dec 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
Great staff, really friendly and helpful people. Room was as expected, all good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bob

Stayed 1 night in Dec 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities
Very good hotel in the perfect location for the Emipre theatre
Stayed 1 night in Dec 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities
Very quick check in. Huge room! Very clean! Great location. Great selection of amenities, including ironing board, iron, hairdryer, bodywash etc!
Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent central location.
Stayed 1 night in Nov 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, very clean and comfortable. Will definitely stay again and highly recommend
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025