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Residence Inn By Marriott Cleveland Downtown

3.0 star property

Photo gallery for Residence Inn By Marriott Cleveland Downtown

Bar (on property)
Free daily continental breakfast
Lobby
Fridge, microwave, stovetop, dishwasher
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Kitchen
  • Pet-friendly

Explore the area

View map
527 Prospect Ave E, Cleveland, OH, 44115
  • Rocket Arena
    ‪2 min walk‬
  • Progressive Field
    ‪3 min walk‬
  • Huntington Bank Field
    ‪16 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Fireplace

Flat-screen TV

Studio, 1 King Bed with Sofa bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(16 reviews)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | Living area

Studio, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(70 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Non Smoking (Mobility Accessible, Tub)

  • 90 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Studio, Multiple Beds, Non Smoking

Studio, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 68 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Cleveland

With a stay at Residence Inn By Marriott Cleveland Downtown, you'll be centrally located in Cleveland, within a 5-minute walk of Rocket Arena and JACK Cleveland Casino. .This hotel is 0.3 mi (0.5 km) from Progressive Field and 1 mi (1.7 km) from Rock and Roll Hall of Fame.

What's nearby

  • Rocket Arena - 2 min walk - 0.2 km
  • Progressive Field - 3 min walk - 0.3 km
  • JACK Cleveland Casino - 5 min walk - 0.5 km
  • Huntington Bank Field - 16 min walk - 1.4 km
  • Rock and Roll Hall of Fame - 17 min walk - 1.5 km

Getting around

  • Cleveland Station - 3 min drive
  • Tower City-Public Square Station - 7 min walk
  • Cleveland Hopkins International Airport (CLE) - 15 min drive

Restaurants

  • ‪Harry Buffalo - ‬2 min walk
  • ‪Flannery's Pub - ‬2 min walk
  • City Tap Cleveland
  • ‪Barrio Tacos Gateway - ‬1 min walk
  • ‪The Corner Alley - ‬3 min walk

About this property

Residence Inn By Marriott Cleveland Downtown

Hotel with free breakfast, a short walk to Rocket Arena
Residence Inn By Marriott Cleveland Downtown offers 175 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 175 guestrooms, featuring kitchens with refrigerators and stovetops. Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features a banquet hall and a vending machine.
Grab a bite from the snack bar/deli serving guests of Residence Inn By Marriott Cleveland Downtown. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Cleveland? This hotel has 3401 square feet (316 square meters) of space consisting of conference space and 5 meeting rooms.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping centre

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 3,401 square feet of conference space
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 15 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Cleveland Downtown
Residence Inn Marriott Hotel Cleveland Downtown
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Marriott Cleveland Downtown
By Marriott Cleveland Downtown
Residence Inn By Marriott Cleveland Downtown Hotel
Residence Inn By Marriott Cleveland Downtown Cleveland
Residence Inn By Marriott Cleveland Downtown Hotel Cleveland

Residence Inn By Marriott Cleveland Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 514 out of 1002 reviews
Rating 8 - Good. 214 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 90 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

William

Walked in to lobby just after 4pm to about 5 other patrons, myself included whose rooms weren’t ready for check-in. No apology from the manager standing there while the other person was apologizing at least. Maybe offer a drink or something to ease the pain of sitting around waiting. I work in retail. I get things happen. You at least should apologize and try to accommodate. I’m not asking for a refund. I’m not asking for a discount. I’m not asking for anything. It’s just a nice gesture when a 4pm check-in still isn’t enough time for them. I hope the people before me weren’t waiting long.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 21 nights in Apr 2025

10/10 Excellent

Whitney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room
Stayed 1 night in May 2025

10/10 Excellent

Dalesha

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Jwala, Oak Ridge

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and cozy
Stayed 8 nights in Apr 2025

6/10 Okay

Michelle

Stayed 6 nights in Apr 2025

10/10 Excellent

Demitrius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room were great !
Stayed 1 night in Apr 2025

10/10 Excellent

Aung

Stayed 1 night in Apr 2025

10/10 Excellent

Taivon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking is terrible

My stay was good. The front desk was friendly the room was lovely. The fireplace was a nice touch. Breakfast was ok. However there was no parking lot available so you are forced to park across the street and pay for parking or use the hotel valet parking which was over $100 for two days. I’m glad my stay was short because it could have been extremely expensive for someone with a longer stay. The hotel should at least offer a free parking pass for your stay or a discount coupon. Although we had a great time and was in a great location, I would probably not come back because of the parking experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Austin

Stayed 1 night in Mar 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Vickie lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very cordial and professional valet staff were perfect and helpful
Stayed 1 night in Apr 2025

4/10 Poor

Lance

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Room wasn't dirty but wasn't the cleanest either. The fold out bed was filthy under the sofa cushions. The rest of the room was clean. The room smelled like cigarette smoke and the pillows and bedding were not fresh smelling whatsoever. Staff lacked some general professionalism tbh. Plus they charge your card for a $100 incidental fee and tell you if no damages or items charged to your room, you get that back. At check out they informed me it takes 3 days to get the $100 back 😆. What happened to just habjng a card on fiel for incidentals? Seems odd to me. Not sure I'd go back. Super convenient being by E4th and Rocket arena and Progressive field.
Stayed 1 night in Apr 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my experience was amazing! This was my first time going to Cleveland and I was by myself. They made me feel safe, secured, and made sure I had everything I needed! It was peaceful, relaxing, and a nice little getaway! Will definitely book with Marriott again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Dante

Stayed 1 night in Mar 2025

10/10 Excellent

Kaley

Stayed 1 night in Apr 2025

10/10 Excellent

Suzie

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were so very friendly throughout the facility from check in to cleaning to dietary staff and valet service!! Your facility should be proud of that!! I would like to take time to write a very kind review of hostess Asia (not sure her spelling of her name) she checked us in and was so pleasant and offered us a upgrade which was so nice of her and the room was perfect for us- thank you again Asia!!!
Stayed 1 night in Apr 2025

10/10 Excellent

stephanie

Stayed 1 night in Mar 2025

10/10 Excellent

Stefanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!! It’s right where everything is and easy to walk too. Beautiful inside, staff is so friendly! Will be back!
Stayed 1 night in Apr 2025

8/10 Good

Alexa

Stayed 1 night in Apr 2025

10/10 Excellent

Yulizma

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Staff was very nice and accommodating.
Stayed 1 night in Apr 2025