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The Eliza Jane, in The Unbound Collection by Hyatt

4.0 star property

Photo gallery for The Eliza Jane, in The Unbound Collection by Hyatt

Terrace/patio
Lobby
Lobby
Exterior
Cocktail bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

View map
315 Magazine St, New Orleans, LA, 70130
  • Canal Street
    ‪2 min walk‬
  • Caesars New Orleans Casino
    ‪5 min walk‬
  • Bourbon Street
    ‪5 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(16 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Publishers)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Publishers)

10.0 out of 10
Exceptional
(4 reviews)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Magazine Street View)

8.6 out of 10
Excellent
(7 reviews)
  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Magazine Street View)

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Interior Atrium View)

Suite, 1 Bedroom (Interior Atrium View)

Suite, 1 Bedroom (Interior Atrium View)

7.6 out of 10
Good
(12 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(14 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, View, Corner

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, View, Corner

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(70 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Editors, 2 Queen Beds with Sofa bed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite (Editors, 2 Queen Beds with Sofa bed)

10.0 out of 10
Exceptional
(7 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Editors)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Editors)

10.0 out of 10
Exceptional
(3 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Magazine Street View)

9.8 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(20 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.8 out of 10
Excellent
(8 reviews)
  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

New Orleans

With a stay at The Eliza Jane, in The Unbound Collection by Hyatt in New Orleans (New Orleans Central Business District), you'll be steps from Canal Street and 6 minutes by foot from Caesars New Orleans Casino. .This hotel is 0.4 mi (0.7 km) from Bourbon Street and 0.6 mi (0.9 km) from Ernest N. Morial Convention Center.

What's nearby

  • Canal Street - 2 min walk - 0.2 km
  • Caesars New Orleans Casino - 5 min walk - 0.5 km
  • Bourbon Street - 5 min walk - 0.5 km
  • Ernest N. Morial Convention Center - 10 min walk - 0.9 km
  • Caesars Superdome - 16 min walk - 1.4 km

Getting around

  • Canal at Magazine Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Mother's Restaurant - ‬3 min walk
  • ‪Willies Chicken Shack - ‬3 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Trenasse - ‬3 min walk

About this property

The Eliza Jane, in The Unbound Collection by Hyatt

Hotel with a bar, steps from Canal Street
The Eliza Jane, in The Unbound Collection by Hyatt offers 196 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 196 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a fireplace in the lobby, and a banquet hall.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a library. Planning an event in New Orleans? This hotel has 1729 square feet (161 square meters) of space consisting of conference space and 2 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Press Room - Onsite cocktail bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 55 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge

Restaurants on site

  • The Press Room

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,729 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2.03 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 32.84 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25.00 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 2.03 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Carlson French Quarter
Country Carlson New Orleans French Quarter
Country Inn Carlson New Orleans French Quarter
Inn Carlson French Quarter
Country Inn Carlson French Quarter
Country Carlson French Quarter
Eliza Jane Hotel New Orleans
Eliza Jane Hotel
Eliza Jane New Orleans
Eliza Jane Unbound Collection Hyatt Hotel New Orleans
Eliza Jane Unbound Collection Hyatt New Orleans
iza Jane Unbound Collection H
The Eliza Jane the Unbound Collection by Hyatt
The Eliza Jane in The Unbound Collection by Hyatt
The Eliza Jane, in The Unbound Collection by Hyatt Hotel
The Eliza Jane, in The Unbound Collection by Hyatt New Orleans

The Eliza Jane, in The Unbound Collection by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 756 out of 1002 reviews
Rating 8 - Good. 154 out of 1002 reviews
Rating 6 - Okay. 51 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in May 2025

8/10 Good

Kenneth

Travelled with partner
Liked: Amenities
A really neat hotel
Stayed 2 nights in May 2025

10/10 Excellent

Loralie, TUCSON

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Great food and staff very friendly. Room clean.
Stayed 6 nights in May 2025

10/10 Excellent

Casey

Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and atmosphere of the hotel were amazing and made the trip so much better!
Stayed 3 nights in May 2025

10/10 Excellent

Darnell

Stayed 1 night in Apr 2025

8/10 Good

mona, nyc

Some of the front desk employees could do better with their service and knowledge when asked about billing .
Stayed 5 nights in Apr 2025

10/10 Excellent

Bette

Stayed 3 nights in May 2025

10/10 Excellent

patrick

Stayed 2 nights in May 2025

4/10 Poor

Rudy

Travelled with family
Disliked: Staff & service
Staff were difficult to reach via telephone. Lamps didn’t work. My husband was ill and no one was available to help me find a pharmacy. We walked several blocks only to find out they had no pharmacy. There was a conference and they cared more about that than individual guests. Over priced poor service. Would not recommend.
Stayed 2 nights in Apr 2025

8/10 Good

Jeffrey Adam., BRONX

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet parking staff and front door team are the best in the business. Breakfast team also great. The bathroom is a weak spot. The shower is awful - 10 minutes to heat up. No pressure. Shower curtain doesn’t even reach down to the tub ! HVAC not great - sitting room fine, bedroom warm. Blackout blinds do not keep the sun out.
Stayed 3 nights in May 2025

10/10 Excellent

Jamie, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will not stay anywhere else in the CBD. You feel like you are the only and most important guest every moment of your stay. No request is too big or small. You are always greeted with a smile. 10/10!!!
Stayed 8 nights in Apr 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good hotel

Very nice hotel, staffed by hospital, friendly and knowledgeable locals. The room was a tad small, but that’s the only critique. We will stay here again on our next trip to New Orleans.
Stayed 7 nights in Apr 2025

6/10 Okay

Mark, denver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but not without issues. Booked a corner King suite and the photo for the bathroom showed a walk-in shower which is a requirement for me but the room actually had a tub with shower that was old and not updated. Also beware the windows do not insulate sound and the 6am garbade truck emptying dumpsters below sounded like it was in the room it was so loud.
Stayed 2 nights in Apr 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and we liked having a suite. The hamburger was one of the best I have ever had. But most of all the friendliness and helpfulness of the staff. From housekeeping to bar staff, to front desk, restaurant staff to people opening the main door for us. All were super friendly and helpful. It made out first stay in New Orleans fantastic. One day when we return, it will be our choice of where to stay. Thank you.
Stayed 5 nights in Apr 2025

10/10 Excellent

Mandelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel—beautiful and conveniently located!
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel in old building.
Stayed 4 nights in Apr 2025

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Eliza Jane Hotel! We stayed here for part of our wedding weekend and loved it. It’s convenient to everything, but quiet and feels like you’re away from all the tourists. Very walkable to restaurants and main areas. Would highly recommend.
Stayed 1 night in Feb 2025

8/10 Good

Michael B.

Stayed 4 nights in Apr 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
The decor modern & pleasing. Bar & lobby area convenient & well placed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jelena, Ocean Pines

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with personable and professional staff. Going to New Orleans do not pass uo the opportunity to stay here!
Stayed 4 nights in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, convenience clean with great staff and service
Stayed 1 night in Apr 2025

6/10 Okay

Scott, Houston

Liked: Cleanliness
Disliked: Staff & service
Pros: very clean. Comfortable bed. Historic ambiance, Near the French Quarter, but not in it. Occasional live jazz, pleasant courtyard, nice “library” to hang out in. Internet was good. In room coffee maker had great coffee. Cons: No bellmen. Very little water pressure in the shower and sink, very dim lighting — PC conservation nonsense? Insufficient luggage carts. Really slow valet. $55/night valet larking— this isn’t New York, guys! Deceitful fees, eg $30 “destination fee.” Lots of fees.
Stayed 4 nights in Apr 2025