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The Eliza Jane, Autograph Collection

4.0 star property

Photo gallery for The Eliza Jane, Autograph Collection

Cocktail bar
Reception
Front of property – evening/night
Daily buffet breakfast (USD 25.00 per person)
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
315 Magazine St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪2 min walk‬
  • Place, Lafayette Square
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪5 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, Multiple Beds

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, Multiple Beds

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Hearing Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

New Orleans

With a stay at The Eliza Jane, Autograph Collection in New Orleans (New Orleans Central Business District), you'll be a 3-minute walk from Canal Street and 6 minutes by foot from Caesars New Orleans Casino. .This hotel is 0.3 mi (0.6 km) from Bourbon Street and 0.6 mi (1 km) from Ernest N. Morial Convention Center.

What's nearby

  • Canal Street - 2 min walk - 0.2 km
  • The Sazerac House - 2 min walk - 0.2 km
  • Lafayette Square - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 5 min walk - 0.5 km
  • Bourbon Street - 5 min walk - 0.5 km

Getting around

  • Canal at Decatur Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Mother's Restaurant - ‬3 min walk
  • ‪Willie's Chicken Shack - ‬3 min walk
  • ‪Gospel Coffee and Boozy Treats - ‬2 min walk
  • ‪The Polo Club Lounge - ‬2 min walk
  • ‪August - ‬2 min walk

About this property

The Eliza Jane, Autograph Collection

The Eliza Jane, Autograph Collection offers 196 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 196 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a fireplace in the lobby, and a banquet hall.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a library. Planning an event in New Orleans? This hotel has 1729 square feet (161 square meters) of space consisting of conference space and 2 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Press Room - Onsite cocktail bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge

Restaurants on site

  • The Press Room

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,729 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2.03 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 350 at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 33.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25.00 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 2.03 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Carlson French Quarter
Country Carlson New Orleans French Quarter
Country Inn Carlson New Orleans French Quarter
Inn Carlson French Quarter
Country Inn Carlson French Quarter
Country Carlson French Quarter
Eliza Jane Hotel New Orleans
Eliza Jane Hotel
Eliza Jane New Orleans
Eliza Jane Unbound Collection Hyatt Hotel New Orleans
Eliza Jane Unbound Collection Hyatt New Orleans
iza Jane Unbound Collection H
The Eliza Jane the Unbound Collection by Hyatt
The Eliza Jane in The Unbound Collection by Hyatt
The Eliza Jane, in The Unbound Collection by Hyatt Hotel
The Eliza Jane, in The Unbound Collection by Hyatt New Orleans

The Eliza Jane, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 733 out of 1001 reviews
Rating 8 - Good. 159 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Dale

Stayed 7 nights in Dec 2025

10/10 Excellent

TERRY

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was all good!
Stayed 4 nights in Dec 2025

10/10 Excellent

Nikhil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convent location
Stayed 3 nights in Dec 2025

4/10 Poor

Scott

Disliked: Cleanliness, amenities
The location was fantastic, the lobby and common areas were cute and nicely decorated with a great vibe. When I checked in they took down my card for incidentals and when doing it the concierge told me that this was only for damages and that my room was already paid in full so I would get it back. The room was small, had no overhead light, and a musty smell. There were NO amenities to speak of, but I normally wouldn't complain since we were there to see New Orleans and just needed a place to sleep. That being said, I was surprised when checking out that they would be charging me almost 18% of my stay's total in what the concierge called an "amenities fee". Especially since when checking in they said I had no balance due. Beyond disappointed with their initial lie and their unwillingness to waive the fee for amenities I was not given.
Stayed 3 nights in Dec 2025

6/10 Okay

Amber

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful gem of a hotel!! I will be booking again whenever Im in the city. Only complaint is that voices from guests at the hotel bar carries up to the room through the open air space.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was decorated for Christmas and all the staff were friendly and helpful. I would highly recommend and stay there again.
Stayed 3 nights in Dec 2025

4/10 Poor

Ellen

Liked: Cleanliness, staff & service, amenities
The hotel room was hot even after we turned the air down and the pillows what were horrible
Stayed 1 night in Dec 2025

6/10 Okay

Azeezat

Stayed 3 nights in Dec 2025

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spotless, spacious rooom. Great lounging areas with many places to relax and kick back with a drink. A lively bar scene at the hotel bar.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful and very spacious. Staff were helpful and welcoming. The location perfect.
Stayed 3 nights in Dec 2025

10/10 Excellent

STEVEN, Anniston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless Room, Very nice and quiet, Breakfast was awesome , close to everything
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicholas

Stayed 3 nights in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
The room was spotless; in fact, the entire hotel was exceptionally clean. Cozy, relaxed feel and the staff was friendly.
Stayed 3 nights in Dec 2025

10/10 Excellent

Niema

Travelled with family
Liked: Cleanliness, staff & service, amenities
the vibe was amazing, they gave us complimentart drinks so good room was clean and 60 inch tv nice all I needed was easy way to watch my youtube
Stayed 3 nights in Dec 2025

10/10 Excellent

Angela

Stayed 1 night in Dec 2025

8/10 Good

Joy

Stayed 3 nights in Dec 2025

10/10 Excellent

Alice

Stayed 4 nights in Oct 2025

8/10 Good

Veda

Stayed 1 night in Dec 2025

10/10 Excellent

anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Lakeia

Liked: Cleanliness, amenities, property conditions & facilities
The drink tokens, the decor, the friendly staff, and the location is perfect
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael, Manistee

Liked: Cleanliness, amenities, property conditions & facilities
The Eliza Jane is a very nice hotel with professional staff, clean rooms, and it is close to food and fun.
Stayed 3 nights in Dec 2025

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed a couple days, great location, close to everything. The staff were excellent, very accommodating. We will stay here again. We loved the style of hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
The room was spotless and very nice. The hotel was really nice and we enjoyed our stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Whitney

Stayed 2 nights in Nov 2025