Aparthotel

The Eleanor New Orleans

4.0 star property

Room options

View all photos for Standard Condo, 3 Bedrooms

Full-sized fridge, microwave, oven, stovetop

Standard Condo, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Family Condo, 4 Bedrooms

Family Condo, 4 Bedrooms | Living area

Family Condo, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 10
  • 3 King Beds, 1 Double Bunk Bed and 1 Queen Sofa Bed

View all photos for Traditional Condo, 3 Bedrooms, Accessible

55-inch Smart TV with cable channels, streaming services

Traditional Condo, 3 Bedrooms, Accessible

  • 3 bedrooms
  • Sleeps 10
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 4 Bedrooms, Patio, City View

Premium Condo, 4 Bedrooms, Patio, City View | Living area

Premium Condo, 4 Bedrooms, Patio, City View

  • 4 bedrooms
  • Sleeps 10
  • 4 King Beds and 1 Queen Sofa Bed

View all photos for Superior Condo, 5 Bedrooms

Superior Condo, 5 Bedrooms | Living area

Superior Condo, 5 Bedrooms

  • 5 bedrooms
  • Sleeps 12
  • 5 King Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 5 Bedrooms

Premium Condo, 5 Bedrooms | Living area

Premium Condo, 5 Bedrooms

  • 5 bedrooms
  • Sleeps 14
  • 4 King Beds, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 5 Bedrooms, Balcony

Premium Condo, 5 Bedrooms, Balcony | Living area

Premium Condo, 5 Bedrooms, Balcony

  • 5 bedrooms
  • Sleeps 14
  • 4 King Beds, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Grand Condo, Multiple Bedrooms, Accessible, Connecting Rooms

55-inch Smart TV with cable channels, streaming services

Grand Condo, Multiple Bedrooms, Accessible, Connecting Rooms

  • 7 bedrooms
  • Sleeps 18
  • 7 King Beds and 2 Queen Sofa Beds

View all photos for Family Condo, 4 Bedrooms

Family Condo, 4 Bedrooms | Private kitchen

Family Condo, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 4 Bedrooms, Patio, City View

Premium Condo, 4 Bedrooms, Patio, City View | Living area

Premium Condo, 4 Bedrooms, Patio, City View

  • 4 bedrooms
  • Sleeps 10
  • 4 King Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 5 Bedrooms, Terrace, City View

Premium Condo, 5 Bedrooms, Terrace, City View | Terrace/patio

Premium Condo, 5 Bedrooms, Terrace, City View

  • 5 bedrooms
  • Sleeps 14
  • 5 King Beds and 2 Queen Sofa Beds

View all photos for Standard Condo, 3 Bedrooms

55-inch Smart TV with cable channels, streaming services

Standard Condo, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Traditional Condo, 3 Bedrooms

55-inch Smart TV with cable channels, streaming services

Traditional Condo, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 10
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Superior Condo, 6 Bedrooms

Superior Condo, 6 Bedrooms | Private kitchen

Superior Condo, 6 Bedrooms

  • 6 bedrooms
  • Sleeps 16
  • 5 King Beds, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Condo, 4 Bedrooms, Private Bathroom

Standard Condo, 4 Bedrooms, Private Bathroom | Private kitchen

Standard Condo, 4 Bedrooms, Private Bathroom

  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds and 1 Queen Sofa Bed

View all photos for Classic Condo, 4 Bedrooms

Classic Condo, 4 Bedrooms | Living area

Classic Condo, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 10
  • 4 King Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 4 Bedrooms, Patio

Premium Condo, 4 Bedrooms, Patio | Living area

Premium Condo, 4 Bedrooms, Patio

  • 4 bedrooms
  • Sleeps 10
  • 4 King Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 5 Bedrooms, Balcony

Premium Condo, 5 Bedrooms, Balcony | Living area

Premium Condo, 5 Bedrooms, Balcony

  • 5 bedrooms
  • Sleeps 14
  • 4 King Beds, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 5 Bedrooms, Pool View

Premium Condo, 5 Bedrooms, Pool View | Living area

Premium Condo, 5 Bedrooms, Pool View

  • 5 bedrooms
  • Sleeps 14
  • 5 King Beds and 2 Queen Sofa Beds

View all photos for Family Condo, 5 Bedrooms

Family Condo, 5 Bedrooms | Private kitchen

Family Condo, 5 Bedrooms

  • 5 bedrooms
  • Sleeps 14
  • 4 King Beds, 1 Double Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 5 Bedrooms

Premium Condo, 5 Bedrooms | Living area

Premium Condo, 5 Bedrooms

  • 5 bedrooms
  • Sleeps 12
  • 5 King Beds and 1 Queen Sofa Bed

View all photos for Superior Condo, 5 Bedrooms

Superior Condo, 5 Bedrooms | Living area

Superior Condo, 5 Bedrooms

  • 5 bedrooms
  • Sleeps 12
  • 5 King Beds and 1 Queen Sofa Bed

View all photos for Traditional Condo, 4 Bedrooms

55-inch Smart TV with cable channels, streaming services

Traditional Condo, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 10
  • 4 King Beds and 1 Queen Sofa Bed

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About the area

New Orleans

With a stay at The Eleanor New Orleans in New Orleans (New Orleans Central Business District), you'll be a 4-minute walk from Canal Street and 8 minutes by foot from Bourbon Street. .This aparthotel is 0.5 mi (0.8 km) from Caesars Superdome and 0.7 mi (1.1 km) from Smoothie King Center.
View more Aparthotels in New OrleansOpens in a new window

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Saenger Theatre - 5 min walk - 0.5 km
  • Bourbon Street - 6 min walk - 0.6 km
  • Caesars Superdome - 8 min walk - 0.7 km
  • Smoothie King Center - 11 min walk - 1.0 km

Getting around

  • Tulane Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive

Restaurants

  • ‪Holiday Inn Streetcar Restaurant - ‬1 min walk
  • ‪Fiery Crab - ‬3 min walk
  • ‪Chapter IV - ‬2 min walk
  • ‪Monkey Board - ‬2 min walk
  • ‪The Herbalist - ‬1 min walk

About this property

The Eleanor New Orleans

Aparthotel with a seasonal outdoor pool, 4-minute walk to Canal Street
The Eleanor New Orleans offers 31 accommodations with washers/dryers and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 55-inch Smart televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains.

A seasonal outdoor pool and a hot tub are on site.

Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision.

Make yourself at home in one of the 31 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves.
Take advantage of recreation opportunities including a hot tub and a seasonal outdoor pool. Additional amenities at this aparthotel include complimentary wireless internet access and concierge services.
Featured amenities include express check-out, laundry facilities, and an elevator.

Property amenities

Pool/Spa

  • Hot tub
  • Pool loungers
  • Pool umbrellas
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Microwave
  • Oven
  • Paper towels

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch Smart TV with cable channels
  • Streaming services

Laundry

  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Pet friendly
  • 2 pets total
  • Fee: USD 135 per accommodation per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rug in room
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Lift (102 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Restaurant dining guides
  • Tour and ticket assistance
  • Virtual front desk

Location highlights

  • In a business district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 31 units
  • Renovated - February 2024
  • Traditional architecture

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 5.1 percent for credit card payments
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of USD 135 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 135 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 5.1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 24-XSTR-05505

We should mention

The seasonal pool will be open from April 01 to September 30
Pool access available from 8:00 AM to 10:00 PM
Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Eleanor Orleans Orleans
The Eleanor New Orleans Aparthotel
The Eleanor New Orleans New Orleans
The Eleanor New Orleans Aparthotel New Orleans

Reviews

The Eleanor New Orleans Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 46 out of 61 reviews
Rating 8 - Good. 9 out of 61 reviews
Rating 6 - Okay. 3 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 1 out of 61 reviews

Reviews

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was just as it was advertised
Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, room comfort

Hidden gem

We absolutely love the Eleanor! We stayed in a 3 bedroom, with a pullout sofa in the living room. The kitchen was well stocked with cutlery, glassware, and pots/pans. I would stay there again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The unit was very confortable for our family (7 adults + 2 kids) and is in a great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nour

Liked: Cleanliness, property conditions & facilities
This was a beautiful place with great amenities. The unit was very clean with updated bathrooms and kitchen. It’s a perfect place to stay if you have a large group. I would definitely do it again. The only issue is that if you need anything you have to message management and wait until they get back to you. However, they are generally pretty responsive.
Stayed 2 nights in Jul 2025

10/10 Excellent

Penny

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Being in walking distance to pretty much everything especially Bourbon St and transportation. The room was nice and spacious. Only issue for me personally is the lack of communication is definitely something I dislike. I love the atmosphere of the rental including the rooftop pool area.
Stayed 6 nights in Jul 2025

10/10 Excellent

Ferdinand, San Diego

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Clemon, Valdosta

Travelled with family
Liked: Cleanliness, property conditions & facilities
My stay was enjoyable!
Stayed 4 nights in Jul 2025

10/10 Excellent

Conchita, CHARLOTTE

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful experience this pass weekend. The directions they give you are clear and thorough. I did not see the attendant downstairs, but there was no need for one. They give you the attendant number if needed. All 4 days I didn't have one question or complaint. I loved the garage being attached to the building. If you park on floor 3 on up, you can take the elevator from the garage to your room floor. That was very convenient. The condo was so nice. It felt like home. A very nice home. The layout was perfect in my condo. I can go on about the inside but I'll just say it's nice and everything you need is there.
Stayed 3 nights in Jul 2025

10/10 Excellent

Evan Roosevelt

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location distance to everything. Good amenities. Rooms, kitchen, and everything was great.
Stayed 4 nights in Jun 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, room comfort
It was very comfortable n the best experience i had an a hotel. So much room and space the beds were very comfortable and we needed or wanted to was in walking distance. I love the Eleanor and I will be back
Stayed 3 nights in Jun 2025

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, room comfort

The perfect place!

Everything was perfect! No issues at all...Everything was exactly as described and accurate as in the listing. Very clean and well maintained...Absolutely going to stay here when back in New Orleans.
Stayed 7 nights in Jun 2025

4/10 Poor

Jeremy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The rooms were amazing but there wasn't any info about things to do. Not even pamplets in the lobby so we really didnt do much. Also the pool closes at 10 wich makes no sense i like to get the kids in bed one is a 15 year old and then go relaxe without them. Last i just did think we should have to pay for parking if we are staying at the eleanor as it was clearly attached and own by them. Why should guest have to pay as much as random people parking for events.also it doesnt really say how much parking is or really if it was payed parking. Maybe in fine print i dont know but it shouldnt be hidden $30 a night per car and we had 2 cars so we payed about $240 for parking not including driving somewhere and having to pay again for that price they should offer a free shuttle for quest anywhere you want to go.
Stayed 4 nights in Jun 2025

6/10 Okay

Nello

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property was very clean and spacious however there were no curtains in the living area so you couldn’t see the TV due to the sun coming through the window
Stayed 7 nights in Jun 2025

10/10 Excellent

JONES

Stayed 2 nights in May 2025

10/10 Excellent

Terri

Travelled with group
Liked: Cleanliness, room comfort

Excellent condo close to French Quarter

Each bedroom has its own private bath. The beds are extremely comfortable. Keyless entry to property and condos. The pool and hot tub are very clean and well maintained.
Stayed 3 nights in May 2025

4/10 Poor

Brienne

Travelled with group
Liked: Cleanliness, room comfort

Terrible Customer Service

Good luck getting a hold of anybody before your stay. When I finally did, the property manager was very rude, condescending, and had a power trip when his poor customer service was questioned. I had booked 2 condos and The Eleanor claimed there was a payment issue but they had incorrectly tried charging me for both condos at once when my payments were split to one at the time of booking and the second about a month prior to my stay. I had reached out via their portal and called multiple times but did not receive a response. When I finally got a hold of someone, I was met with a condescending attitude and was threatened with canceling my reservation because I gave back the same attitude I was given. All that I needed from the property manager was an apology for the mix up and for him to work towards a resolution instead of telling me I was wrong, when I had multiple methods of proof that they were in the wrong. The property itself is in a great location and was beautiful. We did have an issue during our stay with the battery in the lock dying, and someone promptly came out to replace it. Based on my interaction prior to the stay, if there were any other options that held my large group the way I wanted, I would have canceled the reservation and booked elsewhere. After my stay, I would love to go back if there is some training on customer service, and an easy way to reach the property if there are issues prior to the stay.
Stayed 3 nights in Apr 2025

8/10 Good

Daniel

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Condo was very clean and good location. I would recommend blinds getting installed in the main area to block the sun in the afternoon. The street noise was a little loud at night but that is to be expected for NOLA. Over we would stay here again.
Stayed 5 nights in May 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome property manager! Clean space, plenty of room for a party of 7 adults. I would highly recommend!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities
Loved it! Clean and great location
Stayed 4 nights in Feb 2025

6/10 Okay

Alvin

Travelled with group
Liked: Cleanliness
Stayed at this spot for 3 nights with 5 other people. The room looked great and very modern. Each room had its own bathroom which was a plus. The reason this places loses 2 stars is because the walls are very thin. You can hear other guests In the rooms next door and above us. The worst sound came from outdoors. You hear every little sound from outdoors. We were woken up every night around 3/4am due to random sounds outside. The walls are not thick enough to limit any type of sound. I value sleep so even though the place looks amazing, it seems like a place that was built fast and cheap to just cater to short term rentals.
Stayed 3 nights in Jan 2025

10/10 Excellent

Karla, Miramar

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, well stocked and overall experience with host was excellent, very responsive.
Stayed 1 night in Jan 2025

8/10 Good

Oanh

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Beautiful upgrade interior, very spacious, clean and smelled great. Great location but the parking garage for the property is dirty, tight and possibly unsafe. The communication was very automatic, mostly was through emails snd texts, not very personal. There are quite many rules and restrictions. Late check-in time And early check-out time created some inconvenience for our group. Significant charges for early checkin and late checkout. Besides these issues, we really enjoyed the place, a very great price for the suite. Will consider staying there again
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeremy Gerard

Liked: Cleanliness, amenities, property conditions & facilities
The property is perfect for a family

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Loved how spacious the Unit was. We had a 4 bedroom unit. Each room had its own bathroom! That was great! The beds were comfortabl. It was overall a great stay! The only complaint is there was no full length mirror. I would definitely stay there again
Stayed 3 nights in Jan 2025