See all properties
Save

Roami at St. Helene

2.0 star property

Photo gallery for Roami at St. Helene

City view
Lobby sitting area
Front of property
Standard Studio
Adjacent Two Bed Two Bath Apartment | Outdoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

View map
508 Chartres St, New Orleans, LA, 70130
  • Place, Bourbon Street
    ‪3 min walk‬
  • Place, Canal Street
    ‪6 min walk‬
  • Place, Caesars New Orleans Casino
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪24 min drive‬

Room options

View all photos for Basic Studio

Basic Studio

Basic Studio

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Studio

2 bedrooms, free WiFi, bed sheets

City Studio

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Adjacent Two Bed Two Bath Apartment

Adjacent Two Bed Two Bath Apartment | Outdoor pool

Adjacent Two Bed Two Bath Apartment

  • 42 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Adjacent Two Bed Two Bath Apartment, Balcony

2 bedrooms, free WiFi, bed sheets

Adjacent Two Bed Two Bath Apartment, Balcony

  • 39 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Terrace/patio
Chateau Orleans
  • Pool
  • Free WiFi
  • Air conditioning
  • Microwave
4.7 out of 5, Exceptional, 114 reviews
Chateau Orleans

About the area

New Orleans

With a stay at Roami at St. Helene in New Orleans (French Quarter), you'll be within a 5-minute walk of Bourbon Street and Mississippi River. .This hotel is 0.3 mi (0.5 km) from Canal Street and 0.6 mi (0.9 km) from Caesars New Orleans Casino.

What's nearby

  • Bourbon Street - 3 min walk - 0.3 km
  • Jackson Square - 3 min walk - 0.3 km
  • Mardi Gras - 3 min walk - 0.3 km
  • Canal Street - 6 min walk - 0.6 km
  • Caesars New Orleans Casino - 10 min walk - 0.9 km

Getting around

  • Bienville Station - 6 min walk
  • New Orleans Union Passenger Terminal - 14 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 30 min drive

Restaurants

  • ‪Crescent City Brewhouse - ‬3 min walk
  • ‪Napoleon House - ‬1 min walk
  • ‪Cafe Beignet - ‬3 min walk
  • ‪Brennan's - ‬2 min walk
  • ‪Cafe Maspero - ‬3 min walk

About this property

Roami at St. Helene

Hotel with an outdoor pool, 3-minute walk to Bourbon Street
Air-conditioned accommodations at Roami at St. Helene offer coffee/tea makers and hair dryers. 32-inch Smart televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Property Registration Number 25-XSTR-20402

We should mention

This property does not have elevators

Property is also known as

Roami at St. Helene Apartment
Roami at St. Helene New Orleans
Roami at St. Helene Apartment New Orleans

Roami at St. Helene Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 24 out of 69 reviews
Rating 8 - Good. 13 out of 69 reviews
Rating 6 - Okay. 17 out of 69 reviews
Rating 4 - Poor. 7 out of 69 reviews
Rating 2 - Terrible. 8 out of 69 reviews

7.4/10

Cleanliness

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Michel

Travelled with group
Liked: Property conditions & facilities
bed was ok no grocery stores nearby
Stayed 1 night in Jul 2025

10/10 Excellent

Whit

Liked: Cleanliness, room comfort
Neighbor was very loud and easy to hear and certain electrical devices were faulty. (Lamps etc)
Stayed 4 nights in Jul 2025

10/10 Excellent

Cristina

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

GEORGE

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Wasn’t what we expected from the photos Very small so would not consider this an apartment as advertised Did not receive entry code until we arrived and had to call, so we stood outside for 15 minutes or more trying to get someone on the phone to get a code to enter the property. Floors were dirty definitely haven’t been vacuumed or swept
Stayed 2 nights in Jul 2025

4/10 Poor

Sally

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location is great. But it was noisy. You can hear everything from the room next door even conversations. Boogers on the wall. Not very clean at all. Construction noise at 7am
Stayed 5 nights in Jul 2025

6/10 Okay

Tamara

Positives - great location. Easy to walk to everything Negative - bathroom has mold all over. Use bleach or something to properly clean.
Stayed 1 night in Jul 2025

6/10 Okay

Catherine

Liked: Room comfort

Plain

Light did not work in the bathroom and sink plug was broken. We arrived after 10pm so couldn't advise management until the next day. They didn't reply. On the plus side it is near enough to Bourbon street but far enough not to be noisy.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sigmund

Stayed 4 nights in Jun 2025

6/10 Okay

Angel

Travelled with group
Disliked: Property conditions & facilities
Although the establishment was able to make some much needed fixing, it didn’t start off that way. We had flies, fruit flies, and food in our suite. It was very uncomfortable. When we said we’d leave and go elsewhere is when the staff came in and did what was needed. We received new bedding, but we had to clean up the dead flies ourselves. The floors weren’t swept or mopped. I’m willing to give the establishment another chance in hopes that what we experienced was just a one time thing, but customer service was great at assisting us for the most part.
Stayed 3 nights in Jun 2025

2/10 Terrible

Leslie

Travelled with family
Disliked: Cleanliness
they changed our room to another prooerty. We had a longer walk, no pool (one of the reasons we rented.
Stayed 2 nights in Jun 2025

6/10 Okay

Jaime

Travelled with family and small children
Disliked: Property conditions & facilities
The property is in a good location and the photos were accurate but I was expecting a hotel stay not an airbnb style property. We had some issues with our room that were never resolved because there is no on-site staff. The ice machine was not working, our shower was leaking, light bulbs were out, the TV didn't work, and there were maintenance items, like a jug of oil on the doorframe, left in the room. I did report everything with pictures to the number provided. I was asked to give them 24hrs to correct it. Nobody ever came by. The front door of our room did not have any sort of security lock or deadbolt. A good amount of light from the hall could be seen through the door. The patio doors opened directly to the pool area which was cool until we realized they didn't securely lock and there was a man smoking right outside of them. Thankfully we didn't have any issues but it was nonetheless unnerving. There are paid parking options across the street and on the side of the building however, they are expensive.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bianca

Stayed 3 nights in May 2025

4/10 Poor

Adia

Travelled with partner
Disliked: Amenities, property conditions & facilities
The stay was just ok. The plus was the location. The building had an off putting smell the walls are paper thin so you hear every conversation. The room didn’t give you the clean hotel feel and wasn’t inviting . There was a net infestation. The steps were also pretty brutal after walking all day .
Stayed 4 nights in Jun 2025

8/10 Good

Julian

Travelled with family, Travelled with partner
The parking is so expensive
Stayed 2 nights in Jun 2025

8/10 Good

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay! Loved the pool and the HUGE rooms!! Pool area and front awning need some TLC, curtains in the room would have been nice, but the location and large rooms were amazing!!!
Stayed 3 nights in Jun 2025

6/10 Okay

Greg

Hospitality was lacking, I guess it's a new thing. No front desk only numbers and codes. Got there after 2 but could not enter the room till 4 . The room and location were good enough. The staff we did see were kind and helpful.
Stayed 2 nights in Jun 2025

4/10 Poor

Jeffery

Travelled with partner
Disliked: Property conditions & facilities
mold in bathroom. missing shower door
Stayed 2 nights in May 2025

6/10 Okay

Pamela

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Fleming

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Fleming

Liked: Cleanliness, room comfort

Front door and room entrance

Often there is no data working for cell phones in New Orleans, especially at front door of this property. I could not get the email or use app. I was 90 minutes at front door trying to get into lobby and later room. Customer service person that finally answered in Philippines was helpful, but took more than 5 different codes from her before I was able to get into the room.
Stayed 2 nights in May 2025

10/10 Excellent

LV

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Candice Michelle

Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel was great and rooms were cozy. Food and shopping is within walking distance. Would definitely stay here again.
Stayed 7 nights in Apr 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2025