See all properties
Save

Charlottetown Inn & Conference Centre

3.5 star property

Photo gallery for Charlottetown Inn & Conference Centre

Indoor pool
Renovated 1 Queen Bed - Main Building
Lobby
Property entrance
Renovated 1 Queen Bed Suite - Main Building | Private kitchen

Reviews

5.8 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Pool

Explore the area

View map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Place, Historic Charlottetown Waterfront
    ‪5 min walk‬
  • Place, Victoria Row
    ‪5 min walk‬
  • Place, Charlottetown Port
    ‪8 min walk‬
  • Airport, Charlottetown, PE (YYG)
    ‪9 min drive‬

Room options

View all photos for Standard 2 Queen Beds - Conference Centre

Standard 2 Queen Beds - Conference Centre

Standard 2 Queen Beds - Conference Centre

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated 1 King Bed Suite - Main building

Renovated 1 King Bed Suite - Main building

Renovated 1 King Bed Suite - Main building

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic 1 Queen Bed Suite - Main building

Basic 1 Queen Bed Suite - Main building

Basic 1 Queen Bed Suite - Main building

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard 1 King Bed - Main building

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated 1 Queen Bed Studio - Conference Centre

Renovated 1 Queen Bed Studio - Conference Centre

Renovated 1 Queen Bed Studio - Conference Centre

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 2 Queen Beds - Conference Centre

Renovated 2 Queen Beds - Conference Centre

Renovated 2 Queen Beds - Conference Centre

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic 1 Queen Bed Studio - Conference Centre

Basic 1 Queen Bed Studio - Conference Centre

Basic 1 Queen Bed Studio - Conference Centre

  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed - Main Building

Renovated 1 Queen Bed - Main Building

Renovated 1 Queen Bed - Main Building

  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed Suite - Main Building

Renovated 1 Queen Bed Suite - Main Building

Renovated 1 Queen Bed Suite - Main Building

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Double Bed - Main Building

Standard 2 Double Bed - Main Building

Standard 2 Double Bed - Main Building

  • Sleeps 4
  • 2 Double Beds

View all photos for Renovated 1 King Bed - Main Building

Renovated 1 King Bed - Main Building

Renovated 1 King Bed - Main Building

  • Sleeps 3
  • 1 King Bed

View all photos for Standard 1 Queen Bed - Main building

Standard 1 Queen Bed - Main building

Standard 1 Queen Bed - Main building

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Meeting facility
Rodd Royalty
  • Pool
  • Breakfast included
  • Pet-friendly
  • Waterslide
4.1 out of 5, Very good, 1,221 reviews
The price is AU$156
includes taxes & fees
16 Nov - 17 Nov
Rodd Royalty

About the area

Charlottetown

A stay at Charlottetown Inn & Conference Centre places you in the heart of Charlottetown, within a 10-minute walk of Charlottetown Port and St. Paul's Church. .This hotel is 0.2 mi (0.3 km) from Public Archives and Records Office and 0.2 mi (0.4 km) from Province House National Historic Site of Canada.

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.5 km
  • Victoria Row - 5 min walk - 0.5 km
  • Confederation Centre of the Arts - 7 min walk - 0.6 km
  • Charlottetown Port - 8 min walk - 0.7 km
  • Red Shores Racetrack and Casino - 16 min walk - 1.4 km

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. The Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk
  • ‪Moe’s Latte - ‬3 min walk

About this property

Charlottetown Inn & Conference Centre

Pet-friendly hotel with free breakfast connected to the convention center in Charlottetown
Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 143 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The property will be renovating from April 16 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Reviews

Charlottetown Inn & Conference Centre Reviews

5.8

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 207 out of 1456 reviews
Rating 8 - Good. 289 out of 1456 reviews
Rating 6 - Okay. 333 out of 1456 reviews
Rating 4 - Poor. 313 out of 1456 reviews
Rating 2 - Terrible. 314 out of 1456 reviews

Reviews

2/10 Terrible

Joanne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff lied about the condition of the room both online and in person. Furnishing were garage sale quality at best. The place was under construction and a total mess. The taps in the kitchenette were falling off. The air conditioning did not work. The cupboards were such that I would not put dogfood in them… I love dogs…. I complained to the staff and all they did was say… sorry, sorry, sorry. Even the Expedia website “lied” by showing only the highest customer ratings on their page. Very deceptive practice. I shall not use either one again.
Stayed 2 nights in Aug 2025

8/10 Good

Colleen

Travelled with group
Liked: Cleanliness, staff & service
Rooms clean and air conditioning worked well.Door at entry of Conference building needed a light. Door locked at 10 pm which was slightly inconvenient perhaps this was why no lightning provided in area. Bedding and pillows very comfortable. Enjoyed having adjoining rooms with our friends. Breakfast buffet basic continental. Staff could be better informed on food standards as I saw staff return an uneaten muffin left on counter back in to serving area on buffet.
Stayed 2 nights in Aug 2025

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Good beds and strong Internet.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Travelled with group
Liked: Amenities
Great service
Stayed 2 nights in Aug 2025

6/10 Okay

Ashley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This location is under renovations however it wasn’t noisy nor was the new stuff dirty. You could tell that the carpets are old, but they were in the process of replacing. The beds were insanely comfortable. The room was already cold when we arrived, which was amazing because it was an extremely hot day. The pool was good. The breakfast was not that good watch. A few other guests mentioned to me as we were trying to figure out what we would eat, the safest items that we all agreed upon was cereal and toast. They also had a waffle maker. However, the batter wasn’t pleasant. I have three children which two of them love waffles and they took a couple bites and wouldn’t eat the rest. Also in the dining area the staff stand and watch you and try to take over while you’re doing things.
Stayed 2 nights in Jul 2025

6/10 Okay

Jamie

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Location was great! Beds were fine, staff very nice. It was getting renovated that was not complete. Carpets were old.
Stayed 2 nights in Aug 2025

8/10 Good

Zenaida

Travelled with group
Liked: Staff & service
The property is conveniently located to the historic area of Charllotetown. If you like walking, you can even go to the harbourfront. The property is under renovation but unfortunately, we were not lucky enough to enjoy the newly renovated room. There’s not much selection for breakfast however, it is enough to start the day.
Stayed 2 nights in Jul 2025

6/10 Okay

Julia and John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Todd M

Disliked: Cleanliness, staff & service, amenities
Price is way to high for a rundown old hotel
Stayed 1 night in Aug 2025

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Moldy and mildew everywhere…common areas and rooms. It is under a renovation but it looks like they’ve just slapped paint and flooring over it - Bleck.
Stayed 4 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here.

Don't stay here. We didn't. I booked this place because I was desperate, walked into the room and right back out.
Stayed 1 night in Aug 2025

2/10 Terrible

Shantel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very overpriced for what it is. Paid over $600 for two nights and had a loud “leak” sound that sounded like a waterfall going all night. Complained to front desk as my children couldn’t sleep and were scared. We had to stay in that room all night, got no sleep. Very dirty stained up rooms. Would not recommend. This “accommodation” ruined the first two nights of our vacation.
Stayed 2 nights in Aug 2025

8/10 Good

Clayton

Travelled with group
Liked: Cleanliness, staff & service, amenities
Overall good quality hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Gusric, Dartmouth

Travelled with partner
Disliked: Property conditions & facilities
Poor quality room and customer service. Lack of outdoor seating at the back of North building.
Stayed 3 nights in Aug 2025

8/10 Good

Lori

Was great
Stayed 4 nights in Jun 2025

6/10 Okay

Jody

Travelled with group
Liked: Staff & service, room comfort

Convenient location

The hotel is under renos, our room was in the building across the road. Beds were comfy, room was dated- not a big deal. The smell of stale cigarette smoke was very strong in the hallway. The breakfast was decent for a continental, something for everyone.
Stayed 1 night in Aug 2025

2/10 Terrible

Arnold

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away. Paint chips and dirty carpets on hallway. Fridge made high pitch sound, AC was loud, tub wouldn’t hold water due to lose drain plug, shower curtain too short and no magnets to stick to tub that it was a battle to keep floor from getting soaked - had to get several rugs and towels to use as mops, closet door knob lose, cabinet door hinge broken, wifi keeps dropping or won’t connect at all, stayed 2 days but no house keeping, Reno in adjacent room was noisy during day, front door to building left unlocked during the day as card sensor not working and physically locked at night so access was only through back of building, timer on one waffle maker not working in breakfast area had to use my watch. We paid full price of $330/night not to stay in a dump with no notification from management about renovations until we arrived. Shower issue was never fixed so had to endure the battle on both days of our stay. Only good thing is beds are comfy and pool is warm.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre confortable et spacieuse, petit déjeuner meme chose tous les matins pas grand choix
Stayed 3 nights in Aug 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Stuart

Travelled with group
Liked: Staff & service
It was good
Stayed 2 nights in Aug 2025

8/10 Good

debbie

Travelled with partner
Liked: Amenities
Property was under renovation which was really needed. Rooms were comfortable and breakfast was perfect
Stayed 2 nights in Aug 2025

4/10 Poor

Karon, Notre Dame

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Room was clean and bed ok
Stayed 2 nights in Jul 2025

2/10 Terrible

Aileen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT BOOK! RIP OFF

Paid for a dump when I booked specifically for a “Renovated Deluxe Studio”. Doors didn’t close because it didn’t fit in the frame. Electrical wires protruding out of light installations, scratched teflon pans, paint chips everywhere…. Just a sad state. Misleading information is deceptive and I wouldn’t recommend staying at this hotel.
Stayed 3 nights in Jul 2025

4/10 Poor

Aileen

Disliked: Cleanliness, property conditions & facilities

Misleading information : DO NOT BOOK!

I booked “Renovated Deluxe Studio”. There is NOTHING “renovated” or “deluxe” about this place. DO NOT BOOK THIS PLACE. Everything about this information is misleading and a lie. My bathroom door doesn’t close, things are falling apart, paint is falling off everywhere. Kitchen is horrible. Scratched teflon pans and nothing to wash dishes with or soap. All utensils appear to be mismatched as if they’ve been stolen from other places. The hallway is covered in dust, no one bothers to at least vacuum the hallways. I was overcharged for a “renovated deluxe studio”.
Stayed 2 nights in Aug 2025