New Haven Winery Accommodation

Breakfast was great

There was no breakfast. Which was a bit of a disappointment.

no bar in room, no fridge in room, no ice machines but staff will bring it to you. everything is nearby so they can get away with being remiss and not providing what regular overnight stays provide. However for the steep price, it should be a no brainer.

The hotel looked great, the staff was very friendly, the breakfast was great but the heat didn`t work. The maintenance man brought up a portable heater. Therefore the overnight stay was terrible & we woke up in the morning sweating because the heat was working again.

Staff is amazing

Was booked for three nights at this hotel. Got there and they had given my room away. Said that they had run my card before I even got there and that it declined, which it actually didn’t, my credit card company froze my card because I thought it was fraudulent, so they canceled my reservation. No phone call or anything. Upon arrival to the hotel Expedia said that my room was still booked. The lady at the front desk was extremely rude. Called to speak to management the next day and they said they had no record of my card being run or the room being canceled. They were supposed to call me back with more information and never called back.