Best Western Executive Hotel Of New Haven - West Haven

2.5 star property

Photo gallery for Best Western Executive Hotel Of New Haven - West Haven

Deluxe Room, 1 Queen Bed, Non Smoking
Lobby
Indoor pool
Property amenity
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
490 Saw Mill Rd, West Haven, CT, 06516
  • Place, Veterans Memorial Dog Park
    ‪8 min walk‬
  • Place, PEZ Visitor Center
    ‪3 min drive‬
  • Place, University of New Haven
    ‪3 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪13 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(78 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(71 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(39 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

About the area

West Haven

When you stay at Best Western Executive Hotel Of New Haven - West Haven in West Haven, you'll be in the business district, within a 5-minute drive of PEZ Visitor Center and University of New Haven. .This hotel is 3.4 mi (5.5 km) from Yale University and 3.6 mi (5.8 km) from Yale-New Haven Hospital.

What's nearby

  • Veterans Memorial Dog Park - 8 min walk - 0.7 km
  • PEZ Visitor Center - 3 min drive - 3.2 km
  • Project Mothercare - 3 min drive - 2.9 km
  • University of New Haven - 3 min drive - 2.9 km
  • Yale University - 7 min drive - 6.4 km

Getting around

  • New Haven, CT (ZVE-New Haven Train Station) - 10 min drive
  • Bradley Intl. Airport (BDL) - 59 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪McDonald's - ‬2 min drive

About this property

Best Western Executive Hotel Of New Haven - West Haven

Hotel with free breakfast, near PEZ Visitor Center
Best Western Executive Hotel Of New Haven - West Haven offers 100 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and printers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 37-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in West Haven? This hotel has 30 square feet (3 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 30 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Direct access to the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Executive Hotel
Best Western Executive Hotel West Haven
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West Haven Best Western
Executive Of Haven West Haven
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Best Western Executive Hotel Of New Haven - West Haven Hotel

Best Western Executive Hotel Of New Haven - West Haven Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 672 out of 1496 reviews
Rating 8 - Good. 390 out of 1496 reviews
Rating 6 - Okay. 219 out of 1496 reviews
Rating 4 - Poor. 103 out of 1496 reviews
Rating 2 - Terrible. 112 out of 1496 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Gwenisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Thank you
Stayed 1 night in Sep 2025

6/10 Okay

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel has great customer service and a great location. Checking in was easy and enjoyed the layout of our room. Our main problem was the restroom: when you flush the toilet, it limits your cold water usage on the sink for the next 5 - 10 minutes. The toilet refills very slowly and makes it inconvenient to wash your hands or use the sink for the next minutes to come. Although we did enjoy everything else, this inconvenience makes us question our next stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful property. Location was great. We took advantage of the huge pool , the free breakfast and the easy access to the surrounding area. The room was large, clean, filled with everything you need to make a comfortable stay. I would go back to this property.
Stayed 2 nights in Sep 2025

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, parking was easy, check-in/check-out were the quickest I've ever experienced, and the free breakfast was nice. Unfortunately, there was a gathering for car enthusiasts the night we were there so there were constant engine noises bleeding through the window all night. There were some brown stains on the ceiling but we didn't mind as we were only staying one night.
Stayed 1 night in Sep 2025

10/10 Excellent

Lashea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and cool clean plenty of restaurants in the area
Stayed 1 night in Sep 2025

6/10 Okay

austin

Stayed 1 night in Sep 2025

2/10 Terrible

Nathaniel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

4/10 Poor

Versha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

hayati

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Vivien

Disliked: Property conditions & facilities
The tv in our room didn’t work. After 30 minutes they finally brought in a tv and remote from another room. The shower in the am was only warm not hot. The breakfast was nice
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Stayed 1 night in Sep 2025

6/10 Okay

Kenia

Smell musty/moist. No housekeeping during stay.
Stayed 2 nights in Jul 2025

8/10 Good

Dafan

Liked: Cleanliness, staff & service
Friendly staff and clean room
Stayed 1 night in Sep 2025

6/10 Okay

Joan, Carlisle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Segundo

Stayed 1 night in Sep 2025

8/10 Good

Richard, Chelmsford

Liked: Cleanliness, staff & service
Convenient to West Haven. Nice pool.
Stayed 1 night in Sep 2025

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay , friendly staff
Stayed 1 night in Sep 2025

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Sandra

Liked: Staff & service
Was not happy about
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

6/10 Okay

Julissa

Stayed 2 nights in Sep 2025

10/10 Excellent

Krisztian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, kind of worn but totally fine for a night
Stayed 1 night in Sep 2025