Fairfield Inn & Suites by Marriott Harrisburg West

2.5 star property

Photo gallery for Fairfield Inn & Suites by Marriott Harrisburg West

View from property
Executive Suite, 1 King Bed with Sofa bed
Terrace/patio
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included

Explore the area

View map
185 Beacon Hill Blvd, New Cumberland, PA, 17070
  • Place, Yellow Breeches Creek
    ‪2 min walk‬
  • Place, Green Hill Family Health Center
    ‪3 min drive‬
  • Place, Pennsylvania Farm Show Complex
    ‪11 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪8 min drive‬

Room options

Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Reviews

Fairfield Inn & Suites by Marriott Harrisburg West Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 162 out of 356 reviews
Rating 8 - Good. 108 out of 356 reviews
Rating 6 - Okay. 44 out of 356 reviews
Rating 4 - Poor. 21 out of 356 reviews
Rating 2 - Terrible. 21 out of 356 reviews

Reviews

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

2/10 Terrible

Krystal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t ever stay here!!!

Checking in- front desk was on the phone the entire time and not paying attention. Got to the room and the keys didn’t work. Room was musty and humid, had de-humidifiers running in halls. Bathroom had visible leftover something from a previous guest on the counter. Shampoo and conditioner weren’t full in the shower. Breakfast was empty when we got there and had to spend almost an hour waiting on food to be brought out. When we asked for more plates we got a sigh and eye roll from staff, guess we were supposed to hold our eggs in our hands?? Night 2 we asked for more towels only to be told there were none. After walking around a theme park all day, we had no towels to shower with and when asked they said they were washing them. 2 hours later we asked again and were told there’s a tournament and those kids used them all. Told the lady I did not care about that as we paid to stay there too and we should be able to shower. She said she would “pass it along”. An hour later we took our kids to the pool. It was trashed with old towels and socks and garbage like it hadn’t been cleaned in days. Hot tub was colder than the pool. We discovered there were no pool towels either. Went to the front desk again and were told they don’t have those either and have no idea when they will have towels. My kids then got to walk through the whole place dripping wet and causing a slip hazard. We checked out a day early because this place was far from helping us have a relaxing weekend getaway.
Stayed 3 nights in Aug 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast did not open on time.
Stayed 2 nights in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice clean hotel, staff was great and cheerful. Breakfast was good. My only complaint was the hot tub wasnt hot, it was a little warmer than the pool. I was really looking forward to relaxing in thr hot tub.
Stayed 1 night in Aug 2025

8/10 Good

Darren

Stayed 1 night in Jul 2025

10/10 Excellent

Ulrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My first time staying here. I stayed in the king suite. Staff was friendly. Place was clean and modern. Breakfast was decent. Would definitely stay here again. The only thing was finding this place at night was a small challenge. Pretty dark in the area. Gps said to make a turn down a road that I wasn't even sure was a road but other than that, no issues
Stayed 2 nights in Jul 2025

8/10 Good

Darren

Liked: Staff & service, property conditions & facilities, room comfort

Ok for a quick overnight

The bed was comfortable but it smells a bit musty in the room. The shower curtain had mold at the bottom and the tv in the King size bed room is very small. The breakfast was not great and they ran out of paper plates. Coffee was decent.
Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Disliked: Cleanliness
Food was okay. There were not a lot of options close by.
Stayed 2 nights in Jul 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was disappointed that the hot tub was only about 80°. There was a light in the pool that was hanging out which to me was assigned that an electrocution could easily happen if a younger guest would start playing with it. I was also very disappointed by the amount of noise from the road that you could hear throughout the night.
Stayed 1 night in Jul 2025

8/10 Good

Tammy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Improve the windows for exterior noise reduction. Highway noise very noticeable. Great otherwise.
Stayed 4 nights in Jul 2025

4/10 Poor

earl

Stayed 1 night in Jul 2025

10/10 Excellent

Tina

Stayed 2 nights in May 2025

6/10 Okay

Julie

Travelled with family
No clean towels available to guests for a day or so. Drawers didn’t close in room’s dresser.
Stayed 3 nights in Jul 2025

2/10 Terrible

Timmy

Stayed 1 night in May 2025

6/10 Okay

Christian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Good choice with an exception

So this is a weird one. The hotel was nice and the staff was very friendly and accommodating giving a late check out. The issue with my stay is both mornings, with a do not disturb sign and a 1:00 check out on day 2 I had house keeping smashing on my door at 9:30am. Quite frustrating while traveling on mini business trip with some late nights. I'd recommend this hotel however I'd try somehow if you want to sleep to make sure you don't get an early unexpected wake up call you don't want.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing!!

Such a bad experience at this hotel! Hotels.com offered a room that isn’t even an option at the hotel. Instead of hotels.com and Fairfield resolving the issue together, we had to chat with both entities separately. In the end we had to book 2 new rooms at our expense and were not reimbursed for the booked room that didn’t exist. One of the two rooms we got on rebooking smelled like smoke and had a very grimy feel to it.
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Jun 2025

10/10 Excellent

Deddeh

Stayed 2 nights in May 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
Everything was as expe
Stayed 2 nights in May 2025

8/10 Good

Nathan, Monroe

Liked: Amenities, property conditions & facilities
Over all stay was nice, every worker was fantastic and super friendly. The hotel is right next to the highway so it’s a bit noisy which was fine for me but might bother some. Biggest issue was the pool was over chlorinated and not clean very well there was scum all along the edges of the walls that people carving their names into so it hasn’t been cleaned properly in a while and the whirlpool was warm it wasn’t even hot
Stayed 4 nights in May 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was so nice and helpful - room was very clean and very convenient to the highway and many dining options.
Stayed 2 nights in Apr 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff at the desk. Decent breakfast and convenient location.
Stayed 1 night in Apr 2025

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were pleasant. However, during our three night stay, housekeeping was non existent!
Stayed 3 nights in Apr 2025