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Aparthotel

Quest Nelson

3.5 star property

Photo gallery for Quest Nelson

Front of property
Comfort Studio
Business centre
Tempur-Pedic beds, desk, soundproofing, iron/ironing board
Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
108-110 Collingwood Street, Nelson, 7010
  • Place, Nelson Market
    ‪5 min walk‬
  • Place, Christ Church Cathedral
    ‪5 min walk‬
  • Place, Trafalgar Park
    ‪10 min walk‬
  • Airport, Nelson (NSN)
    ‪11 min drive‬

Room options

View all photos for Comfort Studio

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Comfort Studio

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Apartment, 1 Bedroom

Fridge, microwave, stovetop, dishwasher

Comfort Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Interconnecting

Fridge, microwave, stovetop, dishwasher

Two Bedroom Interconnecting

  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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About the area

Nelson

Quest Nelson is centrally located in Nelson, a 5-minute walk from Queens Gardens and 6 minutes by foot from Christ Church Cathedral. .This aparthotel is 0.4 mi (0.7 km) from Nelson I-site Visitor Information Centre and 0.6 mi (1 km) from Trafalgar Park.
View more Aparthotels in NelsonOpens in a new window

What's nearby

  • Queens Gardens - 3 min walk - 0.3 km
  • Nelson Market - 5 min walk - 0.5 km
  • Christ Church Cathedral - 5 min walk - 0.5 km
  • Nelson I-site Visitor Information Centre - 6 min walk - 0.6 km
  • Trafalgar Park - 10 min walk - 0.8 km

Getting around

  • Nelson (NSN) - 14 min drive

Restaurants

  • ‪Victus Coffee & Eatery - ‬4 min walk
  • ‪The Free House - ‬1 min walk
  • ‪Jay’s Dumplings - ‬1 min walk
  • ‪The Vic Mac's Brew Bar - ‬4 min walk
  • ‪Urban Oyster Bar & Eatery - ‬1 min walk

About this property

Quest Nelson

Quest Nelson offers 40 accommodations with washers/dryers and coffee/tea makers. Beds feature Tempur-Pedic mattresses. Flat-screen televisions come with pay movies. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Nelson aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 40 guestrooms, featuring kitchens with refrigerators and stovetops. Your room comes with a Tempur-Pedic bed. Flat-screen televisions with pay movies are provided, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities, which include complimentary wireless internet access and a reception hall.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered parking on site (NZD 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 35 per day
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV
  • IPod dock
  • MP3 dock
  • Pay films

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Desk
  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone

Location highlights

  • In a shopping district
  • In the city centre
  • Near the ocean

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 40 units
  • 5 floors
  • Built in 2015
  • Connecting units available
  • Electric car charging station
  • Reception hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments

The front desk is open daily from 8:00 AM - 8:00 PM

Guests will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours

You will be asked to provide the property with a copy of your government-issued photo ID after booking

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests arriving outside of regular check-in hours can use the exterior telecom for check-in assistance.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for NZD 35.0 per day

Payment types

Important information

Optional extras

  • Uncovered self parking fee: NZD 15.00 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Quest Nelson Apartment

Quest Nelson

Quest Nelson Nelson

Quest Nelson Aparthotel

Quest Nelson Aparthotel Nelson

Quest Nelson Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 291 out of 505 reviews
Rating 8 - Good. 150 out of 505 reviews
Rating 6 - Okay. 35 out of 505 reviews
Rating 4 - Poor. 16 out of 505 reviews
Rating 2 - Terrible. 13 out of 505 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We found the parking situation annoying. The information at booking is that “parking available” which translated to parking is $15. Then, after parking and paying the fee we found out there was free parking at the rear of the building.
Stayed 1 night in Feb 2026

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very efficient toilets. Staff however could have helped us with our bags into the storage cupboard
Stayed 4 nights in Feb 2026

8/10 Good

Lyn, Trinity Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room had everything we needed, well equipped kitchen, nice beds. Unfortunately the air cons blasted a smell of cooking oil when turned on. Saturday night shenanigans (cars, grog, fights) happened in the square behind the hotel until the early hours and a visit by the local cops.
Stayed 2 nights in Feb 2026

6/10 Okay

Ian robert

Liked: Cleanliness, amenities, property conditions & facilities
Bed was ok but cleaning staff noisy even with a do not disturb sign on door location was ok
Stayed 2 nights in Feb 2026

10/10 Excellent

Richard

Liked: Cleanliness, amenities
Staff very good from reception to room servicing. Two good mirrors in room.Good shower. Desk Table Chairs and Kitchen all good. Central city position. Short wak to supermarket cafs and restaurants. Parking if you need it. Sunny room with views.
Stayed 7 nights in Jan 2026

2/10 Terrible

Michelle

Travelled with partner
Beware of Quest Nelson, they will charge your credit card after you leave without any notification for 'additional cleaning'. This was the second time my partner and I stayed at Quest Nelson (this time it was for 5 nights), we were clean and respectful of the space as we always are, and after checking out we discovered an additional unexplained charge on our credit card. After emailing reception to enquire, thinking it was an error, Quest Nelson informed us of an additional night's charge to to 'extra cleaning required', and when we requested additional information to substantiate the claim, they completely avoided any response. Separately, my partner was involved in an accident and required crutches so we booked an accessible room. On the day he was coming out of the hospital I asked reception to inform the cleaning staff that there were a lot of items (rubbish, vacuum cleaner, rollaway bed etc) that was blocking the hallway and a potential trip hazard, and asked the hallway be clear for when we return to our room. That request was taken on board for that first day, however every subsequent day, there continued to be items in the hallway blocking easy access to the room. Overall, I am disappointed in Quest Nelson and would recommend you avoid them as our experience has been just awful.
Stayed 3 nights in Jan 2026

10/10 Excellent

Colette

Liked: Cleanliness, amenities, property conditions & facilities
We had an unexpected late check in and early go and couldn’t have been more helpful with everything!
Stayed 1 night in Jan 2026

10/10 Excellent

Ajnesh

Liked: Cleanliness, amenities
The staff were very accommodating and the check in was quick and hassle- free. The room was clean and was with everything we need except for the body lotion. There was an elderly guest lady who fell in front of the hotel due to uneven surface, which I believe the management should look at as she tripped and ended up having a deep cut on her forehead. This is a health and safety hazard that they should give importance to. Also, there were no available first aid kits on site. The male Receptionist was amazing as he helped us with what we need during the emergency as my partner and I were both Nurses. He also helped us in jump starting our car. First aid training I guess is important just to be able to know what to do in emergency cases like fall. It was our first time in Nelson and definitely would love to come back and stay at Quest again. Thank you for the wonderful service ❤️
Stayed 2 nights in Jan 2026

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
It was fine
Stayed 1 night in Jan 2026

6/10 Okay

helen

Travelled with group
Liked: Cleanliness, amenities
When we arrived reception was closed and asked to see reception in morning.. I left my car in the car park as inline said parking available. On meeting a male colleague in the morning he was quite rude and unhelpful around the parking as I had booked through a 3rd party.. and couldn’t use the car park. What he failed to explain was that there was ample free parking on the road for an hour or overnight in the public car park which we found out by asking a local cafe owner..
Stayed 2 nights in Jan 2026

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Strongly recommend this hotel in the centre of Nelson right downtown with lots of restaurants in walking distance. Staff was extremely friendly. Rooms are large and clean.
Stayed 2 nights in Jan 2026

10/10 Excellent

Yuri

Stayed 4 nights in Dec 2025

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately the room was not ready on check in. Check in was 2pm room was not ready till 2:30pm. Room was not serviced by the time we got back from a day out. We got back at approx 2:30pm and rooms were still being cleaned on our floor. As we were tired we told the house keeping staff not to worry about our room as we didn't want to have to wait before we could relax. Insufficient parking for a hotel of this size. We had to opt for a parking lot behind the hotel, having to walk back and forth in the rain was quite annoying.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had everything you neede. Loved the laundry in the apartment
Stayed 2 nights in Dec 2025

10/10 Excellent

Shayne

Liked: Cleanliness, amenities, property conditions & facilities
Spotless tidy good sized room, well located right in the edge of the CBD
Stayed 2 nights in Dec 2025

8/10 Good

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

Tracy

Liked: Cleanliness, room comfort
Convient location clean and tidy
Stayed 2 nights in Dec 2025

6/10 Okay

Nigel

Stayed 2 nights in Dec 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was spotless and well situated for day trips from Nelson
Stayed 2 nights in Nov 2025

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great location, clean, friendly staff,
Stayed 3 nights in Dec 2025

10/10 Excellent

Shai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Feels brand new, great location, great condition.
Stayed 2 nights in Dec 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In a fantastic location. The room had everything you could need, including kettle, toaster, microwave, fridge, dishwasher, washing machine, iron etc. I'd definitely recommend Quest Nelson.
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

Georgina

Liked: Cleanliness, amenities
Everything was great
Stayed 1 night in Nov 2025

6/10 Okay

John

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2025