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Puataukanave International Hotel

2.5 star property

Photo gallery for Puataukanave International Hotel

Deluxe Room | View from room
Exterior
Royal Room | View from room
Basic Room, 1 Bedroom, Ocean View, Oceanfront
Front of property

Reviews

5.6 out of 10

Popular amenities

  • Parking included
  • Breakfast available
  • Business services
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View map
Fatafehi Rd, Neiafu
  • Place, St. Joseph's Cathedral
    ‪3 min walk‬
  • Place, Vava'u Harbor
    ‪5 min walk‬
  • Place, Mt. Talau National Park
    ‪4 min drive‬
  • Airport, Vava'u (VAV)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 2 Single Beds

View all photos for Basic Room, 1 Bedroom, Ocean View, Oceanfront

Basic Room, 1 Bedroom, Ocean View, Oceanfront

Basic Room, 1 Bedroom, Ocean View, Oceanfront

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room

Royal Room | Living area

Royal Room

  • Harbour view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Business Suite

Laptop workspace, soundproofing, iron/ironing board, WiFi

Business Suite

  • Harbour view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

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About the area

Neiafu

When you stay at Puataukanave International Hotel in Neiafu, you'll be by the ocean, just steps from St. Joseph's Cathedral and 4 minutes by foot from Vava'u Harbor. .This hotel is 1.5 mi (2.4 km) from Mt. Talau National Park and 7.8 mi (12.6 km) from Ene'io Botanical Garden.

What's nearby

  • St. Joseph's Cathedral - 3 min walk - 0.3 km
  • Vava'u Harbor - 5 min walk - 0.4 km
  • Mt. Talau National Park - 4 min drive - 2.1 km

Getting around

  • Vava'u (VAV) - 19 min drive

Restaurants

  • ‪Mango - ‬4 min walk
  • ‪Tropicana Cafe - ‬3 min walk
  • ‪The Kraken - ‬3 min walk
  • ‪Cafe Tropicana - ‬3 min walk
  • ‪cafe tropicana greg just - ‬3 min walk

About this property

Puataukanave International Hotel

Puataukanave International Hotel offers 43 accommodations with irons/ironing boards. In-room wireless Internet access is available for a surcharge. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Housekeeping is provided daily.
Make yourself at home in one of the 43 guestrooms featuring refrigerators. Wireless internet access (surcharge) is available to keep you connected. Bathrooms with showers are provided. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.
Take in the views from a terrace and a garden.
Take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per hour)

Parking and transport

  • Return airport shuttle (surcharge) from 6:30 AM to 6:30 PM
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 11 PM

Early check-in subject to availability

Minimum check-in age: 16

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7:30 AM - 11:30 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 10 for adults and USD 5 for children
  • Fee for in-room wireless internet: USD 5.00 per hour (rates may vary)
  • Airport shuttle fee: USD 10.00 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Puataukanave International Hotel Neiafu

Puataukanave International Neiafu

Puataukanave International

Puataukanave Hotel Neiafu

Puataukanave International Hotel Hotel

Puataukanave International Hotel Neiafu

Puataukanave International Hotel Hotel Neiafu

Puataukanave International Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 5 out of 32 reviews
Rating 8 - Good. 6 out of 32 reviews
Rating 6 - Okay. 7 out of 32 reviews
Rating 4 - Poor. 3 out of 32 reviews
Rating 2 - Terrible. 11 out of 32 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

4.2/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

John

Stayed 6 nights in Oct 2025

8/10 Good

Heidi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Tandi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a one star Motel at best. I showered in jandals it was so dirty They ran a nightclub on the hotel property, Mon-Sat nights We paid for breakfast, they closed down the “restaurant“ for the week. The receptionist told me to empty my own bin at the dumpster, after we hadn’t had room service for four nights- didn’t see any maids until a week after we were there. The owner, who sat around on his phone gave some sob story about it being the airline and govt’s fault. However it looked like all his money went into two flash boats, two flash cars and a random waterslide into the mariner (it’s not near a beach) Everyone in town who asked where we were staying, rolled their eyes or said ‘oh no’ when we told them…
Stayed 6 nights in Jul 2025

6/10 Okay

Debbi Lynne

Stayed 5 nights in Jun 2025

6/10 Okay

Faite

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view
Stayed 2 nights in Dec 2024

6/10 Okay

john

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Cecile

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit dated but super friendly staff and right in the heart of town.
Stayed 2 nights in May 2024

2/10 Terrible

Josh

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor for an International Hotel. Should downgrade to a Backpacker
Stayed 7 nights in Dec 2023

2/10 Terrible

Lewin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is stata world behind, the room had no fridge, no wi-fi air conditioning doesn’t works, have to change rooms after second night but it was still the same problem, we pay for four adults and we only have one toilet roll a day. Service was very poor. I will not go back there again or recommend anyone to this poor service place like this.
Stayed 3 nights in Dec 2023

4/10 Poor

Siaosi

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not clean and facility quality not good broken toilet seat, kitchen bench no stove in the kitchen, fridge not working , no dishes in the kitchen and set up is not good at all.
Stayed 7 nights in Nov 2023

10/10 Excellent

Yumi

Stayed 4 nights in Sep 2023

4/10 Poor

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I don’t recommend unless desperate

They did not have rooms available despite the booking and did not have the advertised number of beds in the rooms. They found rooms eventually, but floors were dusty with furniture falling apart. Only cold water the first night, tepid the second, and water that only dripped the third. The A/C shut off after 30 minutes no matter what setting was used, which they seemed to know and did nothing about. Credit card machine was not working, and they said they would try again on Monday. Instead, they banged on the door at 9 PM and made us go to an ATM across the street to pull the full amount in the dark. Cockroaches on the floor, pool was completely green and slimy, no effort to maintain. They did not offer meals and did not provide accurate advice on where and when we could get food for the family on Sunday, when almost everything in town was closed (I could have prepared if I’d known nothing was available until 11:00).
Stayed 3 nights in Sep 2023

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly kind and welcoming, check in was quick and easy, comfortable bed. Great location, close to shops and restaurants. Would definitely stay here again.
Stayed 4 nights in Sep 2023

10/10 Excellent

Deana

Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly

Stayed 3 nights in Sep 2023

10/10 Excellent

Vava

Stayed 1 night in Jan 2023

8/10 Good

Milika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We made our reservation to this hotel by looking the advertisment. -Restaurant looked nice, in fact it was closed -Swimming pool and pool bar looked nice, they were also closed -With help of local citizen we managed to find a person who showed us our room. The whole hotel had no other quests, spooky. We did not stay there, but chose another place to stay.
Stayed 2 nights in Nov 2019

2/10 Terrible

Kiwitraveller, Auckland

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is nothing like the photos! No reception! No restaurant! Rooms dirty, bedding unchanged, excessive mould in the shower, cockroaches everywhere!! Avoid at all costs.
Stayed 1 night in Oct 2019

2/10 Terrible

Michael, North Carolina

Travelled with group
I booked this property (and pre-paid) on Expedia. I got to the hotel around noon and was told that check-in time was 2pm. No problem I said and sat in the "lobby" area and checked some emails. After an hour and a half the girl at the front desk came and said I had a phone call from her boss. She put me on the phone with him and he proceeded to tell me that they didn't actually have any rooms and that they would have to put me up somewhere else. They put me in a bed and breakfast with a shared living area with 3 other people. No apologies were made.
Stayed 1 night in Sep 2019

4/10 Poor

Ann

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Wouldn’t stay here again.

A large light room with balcony and uninterrupted sea views, right on the waterfront in town. Air conditioner didn’t work, pedestal fan sounded like a train until I fixed it, got electric shock off fan and fridge, lights above beds didn’t work, shower door didn’t close so the floor was flooded each time. Mattresses were worn. One dining chair and two tables were the only furniture. No chairs to sit out on balcony. It was hard to sleep at night due to being uncomfortably hot. This hotel has seen much better days. We stayed there for two nights because it was the only one available. The staff tried hard, room cleaning was good.
Stayed 2 nights in Sep 2019

2/10 Terrible

Steve, Canada

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My reservation made months ago was cancelled by the owner so he could take on a big Chinese group. He moved me to one place one night, but wouldn't let me stay there and made me stay at his place the second night so I had to waste time my second day moving from hotel to hotel. When I got to the Puatakanave, there was dirty soap with pubic hair in the shower, as well as roaches and beetles in the room. it had not been cleaned, as there were used towels and blood on the sheets.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff here is absolutely wonderful. Everyone was very friendly and remembered my name. The people were the only upside - I would not stay here again. 1. You have to pay a cash deposit of $100. This is frustrating because you get back $100 on your last day in Vava'u and have no time to spend it. 2. My first room was very barren and had a broken toilet (couldn't flush) and ceiling that leaked rain. I was given another room which was better. The second room was a little cleaner and had more furniture and a fridge. I wondered why my first room didn't have these basic amenities. 3. There was no chef during half my stay. I was told the chef isn't working but there's a kitchen I can use. I bought spaghetti and asked the receptionist where I could cook it but she said there was no stove. 4. Men who did not speak english banged on my door one day very loudly. I didn't let them in so they kept banging (not knocking, banging loudly on the door). As a solo traveler, I was really uncomfortable. They wanted to come in my room but I couldn't tell why so I didn't let them in. Later one of the English-speaking workers explained they wanted to take one of my room fans to bring to another room. That was perfectly fine but I wish it was done in a less scary manner, or while I was out for the day. 5. My room was so unclean I wore shoes inside for my 6 nights here.
Stayed 6 nights in Aug 2019

6/10 Okay

Aries

Disliked: Cleanliness, property conditions & facilities, room comfort

Suggestions for you

The view is amazing but the resort could step up on cleanliness. 1) do not use the spray soap on floor. It caused the floor to be very sticky. The dirt on floor even after 1 mop is beyond. I bring my own bedroom slippers and it looks like it just walked on mud puddle. Suggest just mop the floor with clean water. In this way, the room could be cleaner. 2) room cleaning is just taking out rubbish and giving u fresh towels. The beds are not made and my single bed doesnt even has a blanket. It is just the bedsheet and pretend to be blanket. Lucky we got the fan room and not aircon room 3) fan room. Pls buy a bigger fan. The fan is small and so mild that it is useless on hot day. Good we are next to ocean and with breeze, it is bearable 4) restaurant staff are extremely friendly that made up the condition of room. Sincerely hoping this feedback is taken so more people will be coming back...
Stayed 1 night in Aug 2019