See all properties
Save

The Capitol Hotel Downtown, Ascend Hotel Collection

3.0 star property

Photo gallery for The Capitol Hotel Downtown, Ascend Hotel Collection

Lobby
Interior
Standard Room, 2 Queen Beds, Non Smoking
Fitness facility
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

View map
711 Union Street, Nashville, TN, 37219
  • Ryman Auditorium
    ‪8 min walk‬
  • Bridgestone Arena
    ‪8 min walk‬
  • Nissan Stadium
    ‪17 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(84 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(90 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

2 restaurants, American cuisine

Cambria Hotel Nashville Midtown

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 1,118 reviews
The price is AU$216
includes taxes & fees
17 Aug - 18 Aug
Cambria Hotel Nashville Midtown

About the area

Nashville

The Capitol Hotel Downtown, Ascend Hotel Collection is centrally located in Nashville, a 4-minute walk from Tennessee State Capitol and 9 minutes by foot from Ryman Auditorium. .This hotel is 0.5 mi (0.7 km) from Bridgestone Arena and 0.7 mi (1.2 km) from Country Music Hall of Fame and Museum.

What's nearby

  • Ryman Auditorium - 8 min walk - 0.7 km
  • Bridgestone Arena - 8 min walk - 0.7 km
  • Country Music Hall of Fame and Museum - 13 min walk - 1.1 km
  • Nissan Stadium - 17 min walk - 1.5 km
  • Vanderbilt University - 2 min drive - 2.4 km

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪Puckett's Restaurant - ‬5 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • Speakers' Bistro
  • Frothy Monkey
  • ‪Morton's The Steakhouse - ‬2 min walk

About this property

The Capitol Hotel Downtown, Ascend Hotel Collection

Hotel with free breakfast, a quick walk to Ryman Auditorium
The Capitol Hotel Downtown, Ascend Hotel Collection offers 128 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 128 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including a fitness center and karaoke. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
You can enjoy a meal at the restaurant serving the guests of The Capitol Hotel Downtown, Ascend Hotel Collection, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary self-serve breakfast is served daily from 6:00 AM to 11:00 AM.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Limited parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6:00 AM and 11:00 AM.
Craft Bar and Bistro - This lobby lounge serves dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 30.93 per day)
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Evening entertainment
  • Games
  • Gym
  • Karaoke
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 30.93 per day
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

The Capitol Hotel Downtown, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 361 out of 1104 reviews
Rating 8 - Good. 328 out of 1104 reviews
Rating 6 - Okay. 228 out of 1104 reviews
Rating 4 - Poor. 101 out of 1104 reviews
Rating 2 - Terrible. 86 out of 1104 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Deanne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
ihave never stay somewhere that the receptionist was so rude. only thing good about this place was Eric the valet guy. Hatd pass on anything else for this hotel. Room was duper noisy, didnt feel safe and guest were treated so unprofessional.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t get daily room service with enough towels and room layout had desk in front of bathroom door. But, hotel was in good condition and staff was helpful at desk and loading car. Breakfast was very good.
Stayed 3 nights in May 2025

8/10 Good

Diane

Stayed 2 nights in May 2025

2/10 Terrible

Kayla

Travelled with group
Disliked: Staff & service

Valet crashed my car

Would have been fine besides having valet crash my car and not say anything and the hotel refusing to assist at all. Will never be staying with a choice hotel again very disappointed with the service and lack of help/service or assistance in resolving my issue. $3000 dollars in damages.
Stayed 3 nights in Mar 2025

6/10 Okay

Amanda

Travelled with family
Liked: Staff & service

Not that impressed.

For the pictures before booking we were disappointed in the room. Staff were friendly and location was good but I would consider this an old style motel where the connecting walkway between rooms is open to the outside and it has been slightly updated to the hotel it is. Rooms were small and a hassle to move around and you basically needed to be a European strongman to close the bathroom sliding door. I think all the staff were friendly but I don’t think we would stay here again.
Stayed 2 nights in May 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long wkd

Location was good, clean, breakfast was good, secure and employees were friendly. Thought the halls were rundown and did not like the barn door in bathroom. No lock and not very private.
Stayed 4 nights in May 2025

6/10 Okay

Jake

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
The rooms were small. All the rooms you access from the outside. The area was safe and easy to walk to Broadway. The breakfasts had decent help yourself with options. The staff were friendly and the rooms were clean.
Stayed 4 nights in May 2025

6/10 Okay

Bryan

Ok
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

8/10 Good

J.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Diane

Business traveller
Disliked: Room comfort
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Motel not a hotel

This looks and feels much more like a motel than a hotel.
Stayed 1 night in May 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Room was updated and clean. Complimentary hot breakfast stocked well.
Stayed 3 nights in May 2025

6/10 Okay

Laura

Liked: Cleanliness
Had no adapter to charge phone.
Stayed 1 night in Apr 2025

2/10 Terrible

Desirae

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Brenda, Las Vegas

Travelled with partner
Liked: Cleanliness, amenities
Our power outlets were off in half the room by the bed. As soon as we plugged a CPAP in, it went out. Had to move stuff around to get power in other outlets. Also, power tripped in bathroom multiple times trying to use hair dryer. Door for bathroom was also heavy and didn't really slide shut all the way.
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY convenient to all points in downtown Nashville. We walked down to The Pinnacle for a concert, couldn't have been easier!
Stayed 1 night in Apr 2025

2/10 Terrible

Callum

Stayed 4 nights in Apr 2025

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service
Great location only a few blocks to strip , just outdated amenities, staff bery nice handled everything professionally
Stayed 2 nights in Dec 2024

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, amenities
Close walking distance to everything
Stayed 4 nights in Apr 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk from hotel into downtown
Stayed 2 nights in Apr 2025

10/10 Excellent

Brianna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025