Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG

Exterior
Exterior
Exterior
Property amenity
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
301 CLAY STREET, Nashville, TN, 37208
  • Place, Cumberland River
    ‪18 min walk‬
  • Place, Bicentennial Capitol Mall State Park
    ‪2 min drive‬
  • Place, First Horizon Park
    ‪3 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪12 min drive‬

Room options

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(30 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

9.8 out of 10
Exceptional
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(87 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

9.6 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds (Extra Floor Space)

9.2 out of 10
Wonderful
(31 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds (Additional Living Area)

8.8 out of 10
Excellent
(29 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(8 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Additional Living Area)

10.0 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Communications)

  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the area

Nashville

With a stay at Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG, you'll be centrally located in Nashville, within a 5-minute drive of Broadway and Bridgestone Arena. .This hotel is 2.4 mi (3.9 km) from Nissan Stadium and 2.9 mi (4.7 km) from Music City Center.

What's nearby

  • Cumberland River - 18 min walk - 1.6 km
  • Bicentennial Capitol Mall State Park - 2 min drive - 1.8 km
  • Tennessee State Museum - 2 min drive - 2.5 km
  • First Horizon Park - 3 min drive - 2.1 km
  • Farmer's Market - 3 min drive - 2.8 km

Getting around

  • Nashville Riverfront Station - 10 min drive
  • Nashville International Airport (BNA) - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Wendy's - ‬9 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG

Hotel in Nashville with an outdoor pool and free breakfast
Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG offers 110 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 110 air-conditioned rooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG. A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Nashville? This hotel has 702 square feet (65 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 702 square feet of conference space

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Suites Nashville Metrocenter Downtown
Holiday Inn Express Suites Nashville Metrocenter Downtown by IHG

Holiday Inn Express & Suites Nashville Metrocenter Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 772 out of 1064 reviews
Rating 8 - Good. 198 out of 1064 reviews
Rating 6 - Okay. 52 out of 1064 reviews
Rating 4 - Poor. 23 out of 1064 reviews
Rating 2 - Terrible. 19 out of 1064 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle

Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms. Basic breakfast included
Stayed 3 nights in Nov 2025

10/10 Excellent

Bridget Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and kind staff.
Stayed 4 nights in Nov 2025

10/10 Excellent

Geoffrey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything is perfectly fine and will comeback
Stayed 3 nights in Nov 2025

4/10 Poor

Oren

Disliked: Cleanliness, staff & service, amenities
Shower didn’t work right. Got the front desk know that, they told me they fixed it - they didn’t. Tried calling the front desk many times after returning to the room with no answer finally went down and got the opportunity to hear “I wasn’t the only guest and it was only her”. Left and came back at the evening still hasn’t been fixed. Went again to the front desk told them this- only after the front desk lady stood at my shower for 10 minutes making sure it is not working ok that I got the opportunity to change room. Thanks
Stayed 2 nights in Nov 2025

4/10 Poor

Gabriel

Stayed 1 night in Jul 2025

6/10 Okay

Valencia

Liked: Cleanliness, amenities
Room
Stayed 1 night in Nov 2025

8/10 Good

Naikia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Tracy Dwayne

Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service. Comfortable room.
Stayed 1 night in Nov 2025

10/10 Excellent

Orlando D.

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and clean
Stayed 1 night in Nov 2025

10/10 Excellent

Alexander

Stayed 2 nights in Oct 2025

4/10 Poor

Karla

Liked: Cleanliness
Disliked: Staff & service
Nice hotel and property. However, all (phone customer service, security, and front desk) staff members I encountered were super rude which really dampened my stay…..literally from Check in to check out. Rude was a consistent trend.
Stayed 1 night in Nov 2025

10/10 Excellent

miguel

Liked: Cleanliness, amenities, property conditions & facilities
All
Stayed 3 nights in Oct 2025

8/10 Good

Angela

.
Stayed 2 nights in Oct 2025

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and very good breakfast selection
Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities
The woman who was working the front desk on Sunday night, October 26th is the most wonderful person. So joyful and kind and it is contagious. Truly the entire staff were so beyond sweet. Best customer service I’ve ever experienced at any hotel I’ve been to far and away. Also the cleanest Holiday Inn Express I’ve stayed at.
Stayed 1 night in Oct 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 4 nights in Oct 2025

10/10 Excellent

Kimberly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very friendly and helpful with information we needed to know for our first visit to nashville. We also loved the friendly ladies that kept up with the free breakfast bar!
Stayed 5 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk personnel very hospitable and efficient. Great place to stay.
Stayed 1 night in Oct 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was very nice, close to downtown and the shower was amazing.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025