Holiday Inn Express Nashville Downtown - Broadway by IHG

3.0 star property

Photo gallery for Holiday Inn Express Nashville Downtown - Broadway by IHG

Exterior
1 bedroom, premium bedding, pillow-top beds, in-room safe
Exterior
Exterior
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pool
  • Parking available

Explore the area

Map
920 Broadway, Nashville, TN, 37203
  • Broadway
    ‪6 min walk‬
  • Bridgestone Arena
    ‪8 min walk‬
  • Music City Center
    ‪11 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

Standard Room, 2 Double Beds, Microwave

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

7.6 out of 10
Good
(8 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

8.2 out of 10
Very good
(11 reviews)
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • Sleeps 6
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible (Mobility, Access Tub)

8.2 out of 10
Very good
(15 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

7.4 out of 10
Good
(37 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

8.4 out of 10
Very good
(8 reviews)
  • 67 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(105 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(164 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Nashville

With a stay at Holiday Inn Express Nashville Downtown - Broadway by IHG, you'll be centrally located in Nashville, within a 10-minute walk of Broadway and Bridgestone Arena. .This hotel is 0.4 mi (0.7 km) from Ryman Auditorium and 0.6 mi (1 km) from Music City Center.

What's nearby

  • Broadway - 6 min walk - 0.6 km
  • Bridgestone Arena - 8 min walk - 0.7 km
  • Ryman Auditorium - 9 min walk - 0.8 km
  • Music City Center - 11 min walk - 0.9 km
  • Nissan Stadium - 2 min drive - 2.4 km

Getting around

  • Nashville Riverfront Station - 13 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪Hattie B's Hot Chicken - Nashville - Lower Broadway - ‬7 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Jeni's Splendid Ice Creams - ‬7 min walk
  • ‪Milk and Honey Nashville - ‬8 min walk
  • ‪Pins Mechanical Co. - ‬7 min walk

About this property

Holiday Inn Express Nashville Downtown - Broadway by IHG

Hotel with free breakfast, a quick walk to Broadway
Holiday Inn Express Nashville Downtown - Broadway by IHG offers 287 accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Nashville hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 287 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, shopping on site, and a fireplace in the lobby.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Nashville Downtown - Broadway by IHG. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Nashville? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and 5 meeting rooms. Limited parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 9 to May 26:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 55 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 13 to October 07
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Nashville-Downtown
Holiday Inn Express Nashville-Downtown
Nashville-Downtown Holiday Inn Express
Holiday Inn Express Nashville Downtown Hotel Nashville
Holiday Inn Express Nashville-Downtown Hotel

Holiday Inn Express Nashville Downtown - Broadway by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 838 out of 1603 reviews
Rating 8 - Good. 422 out of 1603 reviews
Rating 6 - Okay. 179 out of 1603 reviews
Rating 4 - Poor. 97 out of 1603 reviews
Rating 2 - Terrible. 67 out of 1603 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

This is a great location to walk to Broadway. Staff was very friendly and helpful. The continental breakfast was a big hit so much to choose from. We will for sure be staying there again when visiting Nashville.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicolas A

Liked: Cleanliness
Stayed 3 nights in Mar 2025

6/10 Okay

Anthony, Wellesley

Liked: Cleanliness, staff & service
No hot water!
Stayed 2 nights in Mar 2025

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at breakfast was by far my favorite customer service
Stayed 2 nights in Feb 2025

6/10 Okay

John

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Everything was great except our toilet plugged but was fixed very quickly No bottled water in the room had to purchase separately Last night after our room was cleaned we didn’t have any bath towels, tried calling the front desk when we realized at 5 in the morning when we had to get up shower and head to the airport, no one answered the phone we had to dry off with hand towels Not enough toilet paper in the rooms had to go and get more 2 days in a row. Other than that the hotel was great Breakfast was good lots of choices and the staff were very friendly. Location is excellent for Broadway
Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The property was recently remodeled. The rooms were nice and clean the staff for the most part were easy to communicate with. The manager excellent to communicate with.
Stayed 4 nights in Mar 2025

4/10 Poor

rosa m

First of all,
Stayed 2 nights in Mar 2025

10/10 Excellent

Vanessa Darlene

Travelled with group
Liked: Cleanliness, amenities
The property manager was awesome, whatever you needed she made sure to get it done.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service staff was absolutely amazing! They were very knowledgeable and helpful.
Stayed 3 nights in Mar 2025

8/10 Good

Jacqueline

Travelled with partner
Liked: Staff & service, amenities
Staff was great, area was perfect but they do need to upgrade the beds/mattresses
Stayed 3 nights in Mar 2025

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all extremely friendly. Hotel was clean and nicely updated. We were able to easily walk to all the bars and restaurants in downtown Nashville.
Stayed 4 nights in Mar 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location and reasonably quiet despite being very busy and close to all night life. I’d stay again
Stayed 3 nights in Mar 2025

8/10 Good

Alba Maria Paz

Travelled with group
Liked: Cleanliness, staff & service
It was a nice place, and the staff were truly amazing. I could have brought this up, but I did not at the time, but we did notice some stains on our towels and washcloths. We did ask for more towels to avoid using the stained ones. Besides that, it was a great stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea, Oakville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean, front desk helpful and friendly.
Stayed 2 nights in Mar 2025

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Our room could have used a little updating and the refrigerator didn't work
Stayed 1 night in Mar 2025

10/10 Excellent

Tiffany Marie

Stayed 3 nights in Mar 2025

6/10 Okay

Jennifer

Travelled with family, Travelled with family and small children
Beds were very small, breakfast sub par.
Stayed 2 nights in Mar 2025

4/10 Poor

Kelly

Liked: Cleanliness
Disliked: Property conditions & facilities
The water was freezing cold two of the mornings and I was told I would be comp'd 35,000 points and they have not show up in my IHG rewards yet.
Stayed 4 nights in Mar 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was witjin a couple blocks of the main.broadway area. Well lighted area, felt safe. Hot water was being serviced so only downside was lack of hot water during the first part of our stay
Stayed 3 nights in Mar 2025

4/10 Poor

daniel

We arrived on Monday evening and were informed by staff that they had to replace the hot water heater earlier in the day and there would be no hot water that day. We didn’t have hot water until the day of our departure on Thursday morning!! We had to take cold showers during our stay, not very enjoyable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Candice, Queens village

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
I booked this hotel Based on the reviews of the cleanliness. Unfortunately, the room was not to a standard I’d call clean. The walls were dirty, the bathroom didn’t seem clean. The hot water took almost 9 mins to come out. The sink clogged every time we ran water. However the dining area was immaculate. Breakfast was great! Staff were so friendly and personable. The room was the biggest disappointment. The surrounding area felt Desolate at times. The walk to broadway was less than ten mins so that was convenient.
Stayed 1 night in Mar 2025

6/10 Okay

Marion P

Stayed 2 nights in Mar 2025

4/10 Poor

Carrie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for has never been more accurate. The location is perfect. 6 blocks to the heart of Broadway. The facility, however, I do not recommend. There was plywood screwed to the wall in multiple areas, the bar is small and there is no live music and the happy hour specials that were posted, were not honored. They were turning the water off for a few hours one day, not sure why. The driveway/valet area was so small and disorganized, I was worried about the well being of my vehicle. My husband is in a wheelchair and the elevators were almost impossible to use with him, myself, and a luggage cart. Do yourself a favor, spend a little more money and stay here. I had a future reservation, the following month and cancelled it.
Stayed 1 night in Mar 2025