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Comfort Suites At Rivergate Mall

2.5 star property

Photo gallery for Comfort Suites At Rivergate Mall

Lobby sitting area
Exterior
Suite 1 King Bed with 2 Person Whirlpool Tub
Indoor pool
Plasma TV

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
621 Rivergate Pkwy, Goodlettsville, TN, 37072
  • Rivergate Mall
    ‪14 min walk‬
  • Grand Ole Opry
    ‪14 min drive‬
  • Nissan Stadium
    ‪14 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed with Roll-in Shower

Suite, 1 King Bed with Roll-in Shower

Suite, 1 King Bed with Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed and Sofa Bed

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed and Sofa Bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Mobility Accessible, 1 King Bed and Sofa Bed

Premium bedding, in-room safe, desk, iron/ironing board

Mobility Accessible, 1 King Bed and Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite 1 King Bed with 2 Person Whirlpool Tub

Suite 1 King Bed with 2 Person Whirlpool Tub

Suite 1 King Bed with 2 Person Whirlpool Tub

  • Sleeps 4
  • 1 King Bed

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About the area

Goodlettsville

A stay at Comfort Suites At Rivergate Mall places you in the heart of Goodlettsville, a 2-minute drive from Rivergate Mall and 7 minutes from Nashville National Cemetery. .This hotel is 8.6 mi (13.8 km) from Grand Old Golf, Games & GoKarts and 9 mi (14.5 km) from Grand Ole Opry.

What's nearby

  • Rivergate Mall - 14 min walk - 1.2 km
  • Gaylord Opryland Resort & Convention Center - 13 min drive - 18.2 km
  • Grand Ole Opry - 14 min drive - 19.5 km
  • Nissan Stadium - 14 min drive - 22.6 km
  • Bridgestone Arena - 16 min drive - 23.9 km

Getting around

  • Nashville Donelson Station - 18 min drive
  • Nashville International Airport (BNA) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Baskin-Robbins - ‬16 min walk
  • ‪LongHorn Steakhouse - ‬18 min walk

About this property

Comfort Suites At Rivergate Mall

Hotel with free breakfast, near Rivergate Mall
Comfort Suites At Rivergate Mall offers 80 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Goodlettsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a vending machine.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 50.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Comfort Suites Rivergate
Comfort Suites Rivergate Mall
Comfort Suites Rivergate Mall Goodlettsville
Comfort Suites Rivergate Mall Hotel
Comfort Suites Rivergate Mall Hotel Goodlettsville
Comfort Suites At Rivergate Mall Hotel
Comfort Suites At Rivergate Mall Goodlettsville
Comfort Suites At Rivergate Mall Hotel Goodlettsville

Comfort Suites At Rivergate Mall Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 250 out of 767 reviews
Rating 8 - Good. 210 out of 767 reviews
Rating 6 - Okay. 134 out of 767 reviews
Rating 4 - Poor. 82 out of 767 reviews
Rating 2 - Terrible. 91 out of 767 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Cookie

Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing weekend get away. Breakfast was good and it was clean.
Stayed 2 nights in Mar 2025

4/10 Poor

Imani

Travelled with partner
Disliked: Amenities, property conditions & facilities
There was mold on the bathroom ceiling and around and a bunch of stains. We killed bugs and switched rooms and still mold. We didnt really have a choice but to stay. If they cleaned the ceilings it would be better
Stayed 3 nights in Mar 2025

4/10 Poor

Hillary

Travelled with family, Travelled with partner
Liked: Cleanliness
The room was ok, and affordable. I booked this one because it had breakfast, however the breakfast was terrible. Like the biscuits they had were so hard you could have used them as weapons. The hotel was very noisy late at night. I complained about it but nothing really was done. I dont think we'll stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

todd

Liked: Cleanliness, amenities, property conditions & facilities
Very romantic
Stayed 1 night in Feb 2025

4/10 Poor

Catherine

Travelled with partner
Disliked: Amenities
Was ok but not even average. Looks like they tried to update a really old rundown hotel and put lipstick on it. Breakfast did not look appetizing so we skipped. Area is not great either. Would not stay again. Stay in Nashville or keep driving past Goodlettsville.
Stayed 1 night in Feb 2025

10/10 Excellent

Tabitha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how affordable it is and they also price match and as nice as it is you would think it would be expensive.
Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 2 nights in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Tabitha

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean very quiet very good breakfast
Stayed 5 nights in Feb 2025

4/10 Poor

Michele

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Had to get different rooms after check-in. Covers were stained, dust in the room from patchwork that was done, tv had a line in it, no tub plugs, hot water did not get very hot, and the pool was to be opened until 10, but closed by 6. You could smell marijuana in the hallways as well. Breakfast was good, nice selection. Staff was nice. I would not stay at this hotel again until the patchwork was completely done and covers were totally replaced.
Stayed 3 nights in Feb 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Richard

not great, not terrible, it was fine
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher, West Memphis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, they guy that checked us in at front desk was very heplful and friendly
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Maliyah

Stayed 2 nights in Jan 2025

10/10 Excellent

Lauren

Stayed 1 night in Jan 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Charma

Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience staying at this Hotel. The only downside is the pool shut down at dark (5:30-6) other than that it is a nice place to stay
Stayed 4 nights in Dec 2024

6/10 Okay

Kayla

Travelled with family

Pool closed

We booked this hotel for our kids to be able to swim in the indoor pool during our stay. Upon arriving we were told that the pool light was out and the pool closes at sun down. Would have booked a different hotel if we knew the kids couldn’t swim passed 5 pm.
Stayed 4 nights in Dec 2024

4/10 Poor

Jesse

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Should have went some where else. Room was dirty.

Waste of money. Room was dirty, the arm rest on the couch looked like someone smeared lotion ( or something else) all over. For threr days there was never any house keeping done for my room. Breakfast was posted 630 am to 9 or 930 am, but at 645 am i go to the kitchen and lights are off. Asked the desk clerk and she said they were running late. And told me to come back in 15 mins. I told her I had to be at work by 7 and was hoping for a quick breakfast. She said she was sorry. All weekend it was the same way. Resevered a room there just for the continental breakfast and because the hotel was 10 mins from where I needed to be for work.
Stayed 3 nights in Dec 2024

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Dec 2024

6/10 Okay

jason

Stayed 1 night in Dec 2024

2/10 Terrible

Champagne, Athens

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area seemed a little sketchy. Upon checkin, the staff was rude and the room was filthy. It was supposed to be a non smoking facility, but the smell of cigarettes was very strong. I could not stay in the room because of it. Check in was at 3pm and I left the hotel at 4pm. I have requested a refund from Expedia because this was unacceptable.
Stayed 1 night in Dec 2024