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Comfort Suites At Rivergate Mall

2.5 star property

Photo gallery for Comfort Suites At Rivergate Mall

Lobby sitting area
Indoor pool
Suite 1 King Bed with 2 Person Whirlpool Tub
Exterior
Business centre

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
621 Rivergate Pkwy, Goodlettsville, TN, 37072
  • Place, Rivergate Mall
    ‪14 min walk‬
  • Place, Grand Ole Opry
    ‪11 min drive‬
  • Place, Nissan Stadium
    ‪12 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed and Sofa Bed

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed and Sofa Bed

7.4 out of 10
Good
(15 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(27 reviews)
  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Roll-in Shower

Suite, 1 King Bed with Roll-in Shower

Suite, 1 King Bed with Roll-in Shower

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Mobility Accessible, 1 King Bed and Sofa Bed

Premium bedding, in-room safe, desk, iron/ironing board

Mobility Accessible, 1 King Bed and Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite 1 King Bed with 2 Person Whirlpool Tub

Premium bedding, in-room safe, desk, iron/ironing board

Suite 1 King Bed with 2 Person Whirlpool Tub

  • Sleeps 4
  • 1 King Bed

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About the area

Goodlettsville

A stay at Comfort Suites At Rivergate Mall places you in the heart of Goodlettsville, a 2-minute drive from Rivergate Mall and 7 minutes from Nashville National Cemetery. .This hotel is 8.6 mi (13.8 km) from Grand Old Golf, Games & GoKarts and 9 mi (14.5 km) from Grand Ole Opry.

What's nearby

  • Rivergate Mall - 14 min walk - 1.2 km
  • Grand Ole Opry - 11 min drive - 21.2 km
  • Nissan Stadium - 12 min drive - 22.6 km
  • Bridgestone Arena - 14 min drive - 24.0 km
  • Country Music Hall of Fame and Museum - 14 min drive - 24.3 km

Getting around

  • Nashville Donelson Station - 18 min drive
  • Nashville International Airport (BNA) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Chipotle - ‬13 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Chili's Grill & Bar - ‬13 min walk
  • ‪88 Kitchen - ‬11 min walk

About this property

Comfort Suites At Rivergate Mall

Hotel with free breakfast, near Rivergate Mall
Comfort Suites At Rivergate Mall offers 80 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Goodlettsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a vending machine.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 50.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Comfort Suites Rivergate
Comfort Suites Rivergate Mall
Comfort Suites Rivergate Mall Goodlettsville
Comfort Suites Rivergate Mall Hotel
Comfort Suites Rivergate Mall Hotel Goodlettsville
Comfort Suites At Rivergate Mall Hotel
Comfort Suites At Rivergate Mall Goodlettsville
Comfort Suites At Rivergate Mall Hotel Goodlettsville

Comfort Suites At Rivergate Mall Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 277 out of 840 reviews
Rating 8 - Good. 219 out of 840 reviews
Rating 6 - Okay. 151 out of 840 reviews
Rating 4 - Poor. 93 out of 840 reviews
Rating 2 - Terrible. 100 out of 840 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Angie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Angie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was not friendly. The room was dirty, especially the bed. There was hair everywhere, and the linen even had holes. The hotel overall just looked bad. The restroom floor did not look clean. During check-in, it seemed like the front desk employee wanted us to leave. He looked like he didn’t know what to do or didn’t want to do it. I booked a Comfort because I had always liked the cleanliness they maintain, but I was very disappointed with this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean quiet hotel. Paul the manager is great! This is the nicest hotel I’ve stayed at in a long time. The house keepers are also fantastic they get you what you need with a smile on their face. They don’t beat on your door and bother you
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, very quiet, the manager Paul is absolutely fantastic. This is the cleanest hotel I’ve ever stayed at.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This once again is a nice quiet place to stay. The staff is amazing. The room is clean and quiet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel is amazing!! I can’t say a negative word about the hotel the rooms are amazing it is very quiet the rooms are clean. They also have a great breakfast. Recommend this hotel to everyone.
Stayed 2 nights in Aug 2025

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

The breakfast was not edible even to grab a snack, it was un sanitary, the room had what looked like bodily fluids on the bed frame, the shower was moldy and rusty, the room was gross.
Stayed 1 night in Sep 2025

10/10 Excellent

Shanika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to Stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Christopher, West Memphis

Stayed 2 nights in Aug 2025

10/10 Excellent

Alma

Liked: Room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

chelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly.
Stayed 2 nights in Aug 2025

2/10 Terrible

Luke

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just don't bother!

The pictures online do not match this hotel. The lobby has a musky smell and when we got to the room the couch had chip crumbs on it and the bed had stains and mold on the mattress. The smell was horrible. The front desk clerk didn't even offer a different room but said I was the 3rd person today to say that. He was friendly the only plus about this hotel. Save yourself and look elsewhere to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Natasha

Stayed 2 nights in Aug 2025

6/10 Okay

Jacqueline

Travelled with family
Beds were very small, sofa bed was terribly uncomfortable. The gap all the way around the door let in a ton of light and noise from the hallway. Breakfast was decent and pool was nice.
Stayed 2 nights in Aug 2025

6/10 Okay

Susan

Travelled with family

Ok Stay

The food was fine. The hotel could have been cleaner.
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ashley

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Imelda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirty and had a smell like it was wet inside.
Stayed 2 nights in Jul 2025

4/10 Poor

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I'm 5'2" and the bed was high and very hard for me to get onto. Than the fire alarm went off several times. Not a great stay.
Stayed 1 night in Jul 2025

4/10 Poor

Timothy

Travelled with family
Disliked: Staff & service
Good price tho
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Darryl

Stayed 1 night in Jul 2025

10/10 Excellent

Carmen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Jul 2025