Caption by Hyatt Downtown Nashville/The Gulch

3.0 star property

Photo gallery for Caption by Hyatt Downtown Nashville/The Gulch

Room, 1 King Bed, Roll-in Shower
Property video
Fitness facility
Terrace/patio
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available
  • Pet-friendly

Explore the area

View map
118 12th Avenue South, Nashville, TN, 37203
  • Broadway
    ‪9 min walk‬
  • Bridgestone Arena
    ‪11 min walk‬
  • Music City Center
    ‪14 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪12 min drive‬

Room options

Room, 1 King Bed, Roll-in Shower

9.6 out of 10
Exceptional
(5 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(22 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(10 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

9.6 out of 10
Exceptional
(10 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Nashville

Located in Nashville (Downtown Nashville), Caption by Hyatt Downtown Nashville/The Gulch is within a 15-minute walk of Broadway and Bridgestone Arena. .This hotel is 0.6 mi (1 km) from Ryman Auditorium and 0.8 mi (1.2 km) from Music City Center.

What's nearby

  • Broadway - 9 min walk - 0.8 km
  • Bridgestone Arena - 11 min walk - 0.9 km
  • Ryman Auditorium - 12 min walk - 1.1 km
  • Music City Center - 14 min walk - 1.2 km
  • Vanderbilt University - 18 min walk - 1.6 km

Getting around

  • Nashville Riverfront Station - 16 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • Milk & Honey
  • Paris Baguette
  • ‪Pins Mechanical Co. - ‬5 min walk
  • ‪The Dutch - ‬6 min walk

About this property

Caption by Hyatt Downtown Nashville/The Gulch

Hotel with a restaurant, a short walk to Broadway
Caption by Hyatt Downtown Nashville/The Gulch offers 210 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with cable channels. Bathrooms include showers and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Stay in one of 210 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, hair dryers, and toothbrushes and toothpaste. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
At Caption by Hyatt Downtown Nashville/The Gulch, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 3 meeting rooms available for events.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Caption by Hyatt Downtown Nashville/The Gulch has a restaurant on site.

Languages

Arabic, English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 40 for adults and USD 40 for children
  • Valet parking fee: USD 60 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Caption by Hyatt Downtown Nashville/The Gulch Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 390 out of 548 reviews
Rating 8 - Good. 86 out of 548 reviews
Rating 6 - Okay. 38 out of 548 reviews
Rating 4 - Poor. 14 out of 548 reviews
Rating 2 - Terrible. 20 out of 548 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

2/10 Terrible

Flossie

Disliked: Staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Andreja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit - very modern and clean. Great location.
Stayed 3 nights in May 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good.
Stayed 1 night in May 2025

8/10 Good

John, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisifed with my stay at this property. Pretty solid location adjacent to cool spots in the Gulch area. While modern and clean, rooms are a bit on the small side. Breakfast croissant sandwich is above average - this may have been my favorite thing. Buyer beware about high cost for valet, look for cheaper garage parking nearby.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 1 night in May 2025

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
$60 a night is steep for parking. Perhaps a park and stay rate. Room rates in Nashville are already high!
Stayed 5 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room. Great location.
Stayed 1 night in May 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Walked to Broadway and the Bridgestone Arena with no problems! Very clean, comfortable beds, friendly service. Great stay!
Stayed 2 nights in May 2025

10/10 Excellent

Christy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great property! So clean and nice. The staff were so friendly and helpful!!
Stayed 1 night in May 2025

6/10 Okay

john

Travelled with family
Liked: Cleanliness, staff & service
Parking situation is the first. $60 a night to park? Ridiculous. Room left a lot to be desired. Have stayed in lesser rooms that were way better. Not impressed at all.
Stayed 1 night in May 2025

10/10 Excellent

Fharen

Stayed 2 nights in Apr 2025

8/10 Good

Daisy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love Caption

I loved Caption! I stayed 2 nights for a concert. The hotel staff was very nice and helpful. My room was very clean( I am a hotel housekeeping manager) The view was amazing, the bed was very comfortable and the decor was really cool! I was very impressed and I will definitely stay there again
Stayed 2 nights in May 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Caption by Hyatt in Nashville for 5 nights. The purpose of our trip was to go to two Pearl Jam shows and to visit Nashville obviously. The hotel was a short drive from the airport, 10-15 minutes. We just grabbed an Uber for that. We had the breakfast included package which was great, the food was local cuisine. There always seemed to have plenty of seating, food was good and staff was friendly. Building is very new, and with that some bugs to be worked out. Rooms were nice and new, minor issues. Coffee cups were too small for the room machine, when you filled the water to the fill line they would overflow the cups. Door would slam shut we just had to be cognizant to ease it closed not to disturb our neighbours. The water and ice filling stations were very accessible and a great idea. The hotel was a quick 10 minute walk to the Bridgestone Arena and the downtown area. Overall really enjoyed the hotel, would visit again!
Stayed 5 nights in May 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Douglas

Stayed 2 nights in Apr 2025

8/10 Good

sheldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Was a great stay, hotel was really good. Little crowded but overall great place, will come again
Stayed 4 nights in May 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Howard, jamaica Plain

Liked: Cleanliness, amenities, property conditions & facilities
It was a great place to stay.
Stayed 1 night in Apr 2025