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Canopy By Hilton Nashville Downtown The Gulch

4.0 star property

Photo gallery for Canopy By Hilton Nashville Downtown The Gulch

Living area
Exterior
Premium bedding, minibar, in-room safe, desk
2 bars/lounges
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View map
920 Division Street, Nashville, TN, 37203
  • Place, Music City Center
    ‪12 min walk‬
  • Place, Bridgestone Arena
    ‪12 min walk‬
  • Place, Broadway
    ‪14 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Living area

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Living area

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Terrace (Mobility, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 Bedroom, Terrace (Mobility, Roll-In Shower)

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Terrace (Soak Tub)

Premium bedding, minibar, in-room safe, desk

Room, 1 Bedroom, Terrace (Soak Tub)

  • City view
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Terrace (Private)

Premium bedding, minibar, in-room safe, desk

Room, 1 Bedroom, Terrace (Private)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Terrace (Hearing)

Premium bedding, minibar, in-room safe, desk

Room, 1 Bedroom, Terrace (Hearing)

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Living area

Suite, 1 Bedroom, City View

  • City view
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Hearing)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Hearing)

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Mobility, Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Soak Tub)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Soak Tub)

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Hearing)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Hearing)

  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Peloton)

Room, 1 King Bed (Peloton)

Room, 1 King Bed (Peloton)

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

  • City view
  • 106 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 3 Bedrooms

Premium bedding, minibar, in-room safe, desk

Suite, 3 Bedrooms

  • City view
  • 174 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Hearing)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (Mobility, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Nashville

With a stay at Canopy By Hilton Nashville Downtown The Gulch in Nashville (Downtown Nashville), you'll be within a 5-minute drive of Music City Center and Broadway. .This hotel is 1.3 mi (2 km) from Vanderbilt University and 1.9 mi (3 km) from Nissan Stadium.

What's nearby

  • Music City Center - 12 min walk - 1.1 km
  • Country Music Hall of Fame and Museum - 12 min walk - 1.1 km
  • Bridgestone Arena - 12 min walk - 1.1 km
  • Broadway - 14 min walk - 1.2 km
  • Ryman Auditorium - 16 min walk - 1.3 km

Getting around

  • Nashville Riverfront Station - 10 min drive
  • Nashville International Airport (BNA) - 16 min drive

Restaurants

  • ‪Neighbors - ‬2 min walk
  • ‪V Modern Italian - ‬2 min walk
  • ‪Honest Coffee Roasters - ‬7 min walk
  • ‪Biscuit Love - ‬5 min walk
  • ‪Peg Leg Porker - ‬2 min walk

About this property

Canopy By Hilton Nashville Downtown The Gulch

Canopy By Hilton Nashville Downtown The Gulch offers 181 accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 181 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have slippers and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free international calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a fireplace in the lobby, a ballroom, and bike parking.
Grab a bite at Five Points Pizza, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, express check-in, and express check-out.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Five Points Pizza - Onsite restaurant.
8th & Roast - Onsite café. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered valet parking on site (USD 60 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • 8th & Roast
  • Five Points Pizza

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Hardwood flooring in room
  • Lever door handles
  • Lift (152 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2025
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 18.00 per person
  • Covered valet parking fee: USD 60 per day (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Canopy By Hilton Nashville Downtown The Gulch Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 130 out of 160 reviews
Rating 8 - Good. 18 out of 160 reviews
Rating 6 - Okay. 7 out of 160 reviews
Rating 4 - Poor. 3 out of 160 reviews
Rating 2 - Terrible. 2 out of 160 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Denaya

Stayed 2 nights in Aug 2025

10/10 Excellent

Lamarcus

Liked: Cleanliness, staff & service, amenities
Nice size room, and very clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cordarius

Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 3 nights in Nov 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Awesome vibe, very comfortable, great breakfast. The Gulch area is trendy and quiet with a short walk to the strip. Highly recommend this hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was exceptional. The free shuttle was a convenient perk. The location was excellent.
Stayed 4 nights in Nov 2025

8/10 Good

Chelbe

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

6/10 Okay

Magda

Business traveller
Liked: Cleanliness, property conditions & facilities
The hotel itself was fine. The rooms were modern, and very clean. The front desk, valet, bar, and housekeeping staff are wonderful. Where the hotel lost points was the restaurant, both in food and service. The service team was rude. I unfortunately had a very unpleasant experience with them. I waited by the host desk to get seated for several minutes. Many waitstaff walked by me and no one sat me. At some point, I sat myself at an empty table. Many waiters walked by me and didn’t even look my direction. I must’ve sat there for a good 15 minutes before I was able to capture the attention of someone. The waitress that I was able to flag down seemed to be very annoyed that I had seated myself and even pointed this out. I had to let her know that I did wait to be seated, but no one serviced me so I was just sat myself. I also told her that I had been seated there for a very long time and she had walked by me several times and didn’t even notice me. I think the restaurant staff has a “ noticing people” problem. As far as the food, it was horrendous. I ordered an avocado toast and somehow they managed to mess that up. I believe they put way too much lime juice in the avocado, because it was incredibly sour. Either that or there was some ingredient in the mash that had gone bad. It was utterly disgusting.
Stayed 2 nights in Nov 2025

8/10 Good

Anne, Hampstead

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fresh and clean. Our suite was beautiful, as were the views from the 10th floor! The only issues were construction on the floor above on our first day which was fortunately completed that day and instructions on operating the electric drapes (no obvious switch, they opened magically in the middle of the night, and the front desk staff had no idea how to operate) - the hotel is brand new so both issues were minor. Otherwise, it was a wonderful stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

Stewart

Stayed 1 night in Nov 2025

10/10 Excellent

Abies cindy

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice, friendly, and professional. The room was clean, and the hotel was lovely.
Stayed 3 nights in Oct 2025

10/10 Excellent

Herman

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great location and great service. Will definitely stay here again and have already recommended to friends and family.
Stayed 3 nights in Nov 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and sleek hotel. All of the staff were very helpful and friendly. Great drinks at the bar, comfortable bedding!
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Very nice place. Staff was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Beautiful hotel. Ideal location. Lovely and hospitable staff. The attention to detail was excellent. I will definitely stay at another canopy location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Guillermo

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our recent stay at the Canopy by Hilton Nashville Downtown was wonderful from start to finish. The hotel has such a stylish, modern vibe while still feeling warm and welcoming. The room was spotless, comfortable, and thoughtfully designed. exactly what I hoped for. The staff were friendly and attentive without being overbearing, and every interaction felt genuine. The location couldn’t be better. close enough to walk to the main spots downtown but still peaceful enough to relax after exploring the city. From check-in to checkout, everything met my expectations perfectly. I appreciated the little details from the clean, cozy bed to the quality of the in-room amenities and the overall atmosphere of the hotel. I would absolutely stay here again and recommend it to anyone visiting Nashville!
Stayed 1 night in Nov 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff but leak around bath sink Very enjoyable stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Jodiene

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly service. Proximity to downtown is great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Josefina

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is BEYOND excellent!! Quiet, beautiful and staff is friendly and courteous. The lobby and rooms are BEAUTIFUL! The bed was one of the most comfortable I have ever slept in. The bathrooms are completely new and very spacious. Would DEFINITELY give it a 5 stars rating!
Stayed 1 night in Oct 2025

10/10 Excellent

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional customer service,room very clean hotel well located,employee were excellent.Will definitely stay again next time I visit Nashville
Stayed 3 nights in Aug 2025

10/10 Excellent

paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Dwight

Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Travelled with family
Liked: Amenities
Awesome hotel, great location. Would definitely stay here again.
Stayed 3 nights in Jul 2025

6/10 Okay

lisa

Travelled with partner
Liked: Cleanliness, staff & service
Spent a lot of money for a city view and it was on the 2nd floor so not great. My expectations were higher than it delivered. Rooftop bar/restaurant wasn't open. Room service not available. I teally wanted to treat us for first time in Nashville and this hotel just didnt deliver.
Stayed 2 nights in Oct 2025