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Best Western Franklin Inn

2.5 star property

Photo gallery for Best Western Franklin Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
Business centre
Reception
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View map
1308 Murfreesboro Rd, Franklin, TN, 37064
  • CoolSprings Galleria
    ‪3 min drive‬
  • The Factory
    ‪5 min drive‬
  • Carnton Plantation
    ‪6 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(124 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, pillow-top beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(30 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Baymont by Wyndham Franklin/Cool Springs

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,267 reviews
The price is AU$100
includes taxes & fees
24 Aug - 25 Aug
Baymont by Wyndham Franklin/Cool Springs

About the area

Franklin

With a stay at Best Western Franklin Inn in Franklin, you'll be in the historical district, within a 10-minute drive of CoolSprings Galleria and Saint Thomas Medical Partners. .This hotel is 0.9 mi (1.5 km) from SOAR Adventure Tower and 2.3 mi (3.7 km) from Fort Granger Park.

What's nearby

  • CoolSprings Galleria - 3 min drive - 5.6 km
  • Franklin Theatre - 5 min drive - 5.5 km
  • The Factory - 5 min drive - 3.9 km
  • Lotz House Museum - 6 min drive - 6.2 km
  • Carnton Plantation - 6 min drive - 4.5 km

Getting around

  • Nashville Riverfront Station - 23 min drive
  • Nashville International Airport (BNA) - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Cracker Barrel - ‬9 min walk

About this property

Best Western Franklin Inn

Suburban hotel with free breakfast and a fitness center
Best Western Franklin Inn offers 132 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. Premium cable television is provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 132 air-conditioned rooms featuring refrigerators. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Franklin? This hotel has 1604 square feet (149 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,604 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Franklin
Best Western Franklin Inn
Franklin Best Western
Best Western Franklin Hotel Franklin
Best Western Franklin Franklin
Best Western Franklin Inn Hotel
Best Western Franklin Inn Franklin
Best Western Franklin Inn Hotel Franklin

Best Western Franklin Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 682 out of 1236 reviews
Rating 8 - Good. 350 out of 1236 reviews
Rating 6 - Okay. 126 out of 1236 reviews
Rating 4 - Poor. 48 out of 1236 reviews
Rating 2 - Terrible. 30 out of 1236 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room

It was very clean and well maintained. I would definitely stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Patricia, Celina

Liked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

Sandra

Travelled with partner
He never took the time to search for my reservation properly and the paper work fir it was right beside him
Stayed 1 night in May 2025

6/10 Okay

John, Marlborough

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Great check in. Issues with towels,clogged sink and just not very clean. Would liked not stay at a Best Western again
Stayed 3 nights in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very nice updated rooms, close to restaurants and shopping, easy access to HWY and nice full breakfast.
Stayed 3 nights in May 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay...overall happy with our selection.
Stayed 5 nights in Apr 2025

10/10 Excellent

Christina

Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Poor value

This is basically a Red Roof Inn, at $120, with a Best Western Label pasted on it. About a sixty year-old motor inn, with exterior hallways and no elevator to the second floor. Room was cracker box size and the mattress was rock hard. Breakfast was very minimal and across the parking lot. The best part of this trip was driving away, saying I will never stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Chad

Stayed 1 night in Apr 2025

10/10 Excellent

Sharon, Rochester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wish bathroom was bigger
Stayed 1 night in May 2025

6/10 Okay

Abigail

Travelled with partner
Disliked: Property conditions & facilities
I did not realize the doors to the rooms were from the outside, not the inside like a traditional hotel. This made it feel more like a motel.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay as part of a longer trip. Met our needs. Nice room, comfortable bed, nice shower, clean room, much better than average breakfast, convenient location.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All you need for a one night stay while travelling

Stayed 1 night in May 2025

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet. My only disappointment is that the fitness center was. It open for use. Otherwise I definitely recommend this location for a great stay away from home.
Stayed 4 nights in Apr 2025

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
The parking lot is kind of a mess with really deep drainage grates, like you can practically fit a small car in them. So, driver beware. This place isn’t fancy, but it is adequate and comfortable. I’ve stayed there twice for the same event two years in a row and not had much trouble. This year, my key card kept getting deactivated and I had to go have it reprogrammed twice in a 4 night (3 day) stay. I didn’t use the breakfast option this year but did last year and that is a nice feature. Although my room this year was non-smoking, there was a faint mustiness that seemed to be old smoke smell. It wasn’t bad, but every time I entered, I would notice it. Comfortable beds overall, but the pillows need some work—they are so flimsy. Even if they had a couple flimsy ones with a couple that were a little more full to give people options, that would be nice.
Stayed 3 nights in Apr 2025

4/10 Poor

laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice hotel HORRIBLE Mattresses

This hotel was in a great location felt safe, was clean but the mattress were HORRIBLE. We booked two rooms, upon arrival lobby was so clean and smelled great I even commented to the front desk as soon as I walked in how good it smelled. We were greeted as soon as we came in. Check in was easy and great. The staff was so polite and they accommodated our two rooms to be side by side. The hotel was clean and very nice but when we went to go to sleep the mattresses were horrible they were so hard and pain full and we could not sleep at all. Was not just our room my mom had the exact same complaint as well. I highly encourage the property to upgrade their mattresses. Unfortunately we will not be staying here again.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great and breakfast was delicious, the onlybissue we had was parking other than that we enjoyed our stay
Stayed 1 night in May 2025

8/10 Good

Torry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

BRIDGETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Great price and location. Fast food, restaurants and grocery stores very close to the property. Microwave and fridge in rooms. They don't have an elevator, so request a ground level room if needed. Free breakfast in the morning with wide variety of options.
Stayed 4 nights in Apr 2025

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeper was kind and attentive. She made sure we had everything we needed.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicely renovated

Room has been renovated nicely, was clean and bed was comfortable. I didn't notice it was a motel with exterior access to the room, however this worked out okay due to nice weather.
Stayed 1 night in Apr 2025

8/10 Good

Zeynep

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient for a brief stay.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Western was a pleasant surprise last year so I stayed again! It's a cut above the typical 'chain motel' and offers excellent value and comfort. Plenty of restaurants within a short drive (or walk) and there's even a small fitness center on premises. The breakfast buffet is well-stocked and Eduardo really takes special care of customers and keeps the breakfast area spotless. Don't forget to tip him! I will be back again next year!
Stayed 4 nights in Mar 2025