A stay at Zenitude Hôtel - Résidences Narbonne Centre places you in the heart of Narbonne, within a 10-minute walk of Musée du téléphone and Basilica of St. Paul Serge. .This aparthotel is 10.4 mi (16.8 km) from Reserve Africaine Sigean and 0.3 mi (0.5 km) from Lutin Park Carousel.
Zenitude Hôtel - Résidences Narbonne Centre offers 122 accommodations with hair dryers and blackout drapes/curtains. Guests can make use of the in-room refrigerators and microwaves.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Make yourself at home in one of the 122 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. This aparthotel also features a vending machine and bike parking.
Grab a bite from the snack bar/deli serving guests of Zenitude Hôtel - Résidences Narbonne Centre. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Onsite parking available only on request
Secured parking on site (EUR 10 per day)
Limited on-site self parking
Family friendly
Free cot
Highchair
Food and drink
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Hob
Microwave
Refrigerator
Dining
Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: EUR 16.90 for adults and EUR 8.45 for children aged 6-12
Snack bar/deli
Bedrooms
Bedsheets provided
Bathroom
Hair dryer
Shower
Towels provided
Entertainment
TV
Outdoor areas
Terrace
Laundry
Laundry facilities
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
Pet friendly
Welcoming cats and dogs only
Fee: EUR 8 per pet per day
Service animals exempt from fees
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
In-room accessibility
Lift
Low-height counter and sink
Raised toilet seat
Wheelchair accessible (may have limitations)
Smoke-free property
Services and conveniences
Blackout drapes
Daily housekeeping
Iron/ironing board on request
Luggage storage
Multilingual staff
Tour and ticket assistance
Turndown service
Vending machine
Location highlights
In the city centre
Near a train station
Things to do
Bicycle parking
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
122 units
Bicycle parking
Bulk dispensers for toiletries
Comprehensive food waste policy
Eco-friendly cleaning products used
Eco-friendly toiletries
Local culture and ecosystem education
No plastic drinking straws
Recycling
Reusable cups
Reusable tableware
Soundproofing
Vegetarian breakfast available
Vegetarian dining options
Water-efficient toilets
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open Monday - Sunday (7:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 8 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 200 per accommodation, per stay
A tax is imposed by the city: EUR 3.31 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately EUR 16.90 for adults and EUR 8.45 for children aged 6 to 12
Secured self parking fee: EUR 10 per day
Pet fee: EUR 8 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Appart'City House Narbonne
Zenitude Hôtel-Résidences Narbonne Centre House
Zenitude Residences Narbonne
Zenitude Hôtel Résidences Narbonne Centre
Zenitude Hôtel - Résidences Narbonne Centre Narbonne
Zenitude Hôtel - Résidences Narbonne Centre Aparthotel
Zenitude Hôtel - Résidences Narbonne Centre Aparthotel Narbonne
Zenitude Hôtel - Résidences Narbonne Centre Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 488 out of 1291 reviews
10 - Excellent
488
Rating 8 - Good. 548 out of 1291 reviews
8 - Good
548
Rating 6 - Okay. 165 out of 1291 reviews
6 - Okay
165
Rating 4 - Poor. 61 out of 1291 reviews
4 - Poor
61
Rating 2 - Terrible. 29 out of 1291 reviews
2 - Terrible
29
8.4/10
Cleanliness
7.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
Reviews
8/10 Good
Claire
Travelled with group
15 Jan 2026
Liked: Cleanliness
Hotel is clean, well local red centrally and big. Sabrine at the front desk was very friendly and helpful. If you’re stopping by the city and looking for somewhere affordable, look no further!
Helpful & polite checkin - I can’t remember his name but he spoke very good English which was much appreciated!! Location was good about a 10 min walk to the train/bus station. Breakfast had a nice variety to choose from & we were pleased they offered a petite breakfast for those of us only wanting a light meal. Our room was a good size, quiet & clean. Our bed was comfortable and it was nice to have the small kitchen to prepare meals. I would definitely recommend Zenitude & I will look for other locations in my travels.
For a 4 star i would suggest maintenance be completed on door to first floor rooms - it has been hacked open fir some reason and never fixed - no excuse.
Not very diligent in keeping breakfast food stocked.
Bed pillows are very big, square and hard.
liane
Stayed 1 night in Oct 2025
10/10 Excellent
Holly
Travelled with family
28 Sept 2025
Liked: Cleanliness, room comfort
Holly
Stayed 2 nights in Aug 2025
10/10 Excellent
Serge
21 Sept 2025
Liked: Cleanliness, room comfort
Un très bon séjour
grande chambre confortable.
Serge
Stayed 4 nights in Sep 2025
10/10 Excellent
Holly
Travelled with family
27 Aug 2025
Liked: Cleanliness, room comfort
Great stay
Rooms were large and comfortable with very good aircon, great location with shops, bars and bakeries nearby
Rooms had a small kitchenette with hob, fridge, kettle etc which was very handy!
Staff were friendly and helpful
Only complaint was I drank the tap water twice and felt really sick, and it left a terrible smell in my water bottle, so would assume it’s not drinkable but it wasn’t signposted
Overall would recommend!
Holly
Stayed 1 night in Aug 2025
10/10 Excellent
P A
15 Aug 2025
Liked: Cleanliness, room comfort
Excellent little pristine studio, very central to the historic zone, canal walks/trips and train station. Also the buses to the various beaches leave from right outside the door. So location cannot be bettered.
The staff are lovely, friendly & professional and gave us the quiet room I’d requested for our 4 days - thank you, much appreciated!
The kitchenette was small but well equipped for self catering, very comfy beds, good sound proofing and A/C so it ticked all my “essential” boxes & would definitely return.when in Narbonne.
P A
Stayed 2 nights in Aug 2025
8/10 Good
Beth
22 July 2025
Liked: Cleanliness, room comfort
Beth
Stayed 1 night in Jul 2025
4/10 Poor
Christa
15 July 2025
Liked: Cleanliness
Disliked: Room comfort
No room cleaning for four days.
It started with the check-in lady who was quite unpleasant, followed by zero room service for four days. No new toilet paper no fresh towels nothing. We got a little bit of sand on the floor and had no way of getting rid of it.
Christa
Stayed 4 nights in Jun 2025
10/10 Excellent
Shelley
12 July 2025
Liked: Cleanliness, room comfort
1 night stay
We stayed here for 1 night before heading to a wedding. Good location for shopping and restaurants. Staff were friendly and helpful
Extremely well located in downtown (centreville). Once you park the car on a dedicated garage at a extremely reasonable daily price (compared to the crazy US prices), you don’t touch it again until you are ready to leave the town.
Staff is amazingly friendly.
Worse Hotel Ever - they turn OFF HEAT AND HOT WATER-AFTER YOU CHECK IN to save money. You come back to room and its OFF & they wont turn it back on for rest of stay. Blood on sheets. Dirty dishes in cabinet. No soap - who needs soap without hot water? How about that heat or none in 7c? And IF you complain they screw with your key access and you get to sleep outside. I don't know who in the world gives this a good review -search reviews.
Please don't waste their time responding with excuses - really LIES. I hope this REAL REVIEW FOR THIS HMM HOTEL - Saves someone from sleeping in doorway they screw with your room access.
You have been warned
GERALDINE
Stayed 2 nights in Mar 2025
8/10 Good
ursula
6 Jan 2025
Liked: Cleanliness, room comfort
Location, location, location!
Not luxurious, but has everything needed for a good stay. Very well located for visiting the old city -just a 10 minute walk away, and with a free city shuttle from the door every 10 minutes.
Room was quiet and bed comfortable.