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Smart Hotel Napoli

4.0 star property

Photo gallery for Smart Hotel Napoli

Property entrance
Exterior
1 bedroom, premium bedding, down duvets, pillow-top beds
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
Stazione Marittima, Naples, Città Metropolitana di Napoli, 80133
  • Place, Molo Beverello Port
    ‪5 min walk‬
  • Place, Port of Naples
    ‪8 min walk‬
  • Place, Via Toledo
    ‪10 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

8.8 out of 10
Excellent
(13 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Double Room, Mezzanine

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Double Room, Mezzanine

9.2 out of 10
Wonderful
(10 reviews)
  • 22 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, No Windows

View from room

Standard Double Room, 1 Double Bed, No Windows

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double or 2 Single Beds, No Windows

View from room

Standard Double Room, 1 Double or 2 Single Beds, No Windows

9.2 out of 10
Wonderful
(14 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Camera Standard (Tripla)

Camera Standard (Tripla)

Camera Standard (Tripla)

9.2 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite, 1 Double Bed, Jetted Tub

Junior Suite, 1 Double Bed, Jetted Tub

Junior Suite, 1 Double Bed, Jetted Tub

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Jetted Tub

Room, 1 Double Bed, Jetted Tub | Private spa tub

Room, 1 Double Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Patio, Ground Floor

Double Room, Patio, Ground Floor

Double Room, Patio, Ground Floor

8.6 out of 10
Excellent
(17 reviews)
  • 21 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Holiday Inn Naples by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 1,022 reviews
The price is AU$275
includes taxes & fees
18 Oct - 19 Oct
Holiday Inn Naples by IHG

About the area

Naples

Located in Naples (Naples City Centre), Smart Hotel Napoli is within a 10-minute walk of Molo Beverello Port and Port of Naples. .This inn is 0.7 mi (1.1 km) from Via Toledo and 0.6 mi (1 km) from Galleria Umberto I.
View more Inns in NaplesOpens in a new window

What's nearby

  • Molo Beverello Port - 5 min walk - 0.5 km
  • Port of Naples - 8 min walk - 0.7 km
  • Via Toledo - 10 min walk - 0.9 km
  • Piazza del Plebiscito - 12 min walk - 1.0 km
  • Spaccanapoli - 15 min walk - 1.3 km

Getting around

  • Napoli Marittima Station - 1 min walk
  • Via Colombo - Porto Tram Stop - 6 min walk
  • Naples Intl. Airport (NAP) - 44 min drive

Restaurants

  • ‪Gran Caffè San Marco - ‬7 min walk
  • ‪Caffè e Sapori - ‬6 min walk
  • ‪Trattoria Castel Nuovo - ‬5 min walk
  • ‪Osteria da Antonio - ‬6 min walk
  • ‪La Lazzara Trattoria e Pizzeria - ‬5 min walk

About this property

Smart Hotel Napoli

Art Deco inn with free breakfast connected to the convention center in Naples
Smart Hotel Napoli offers 63 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch Smart televisions come with digital channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Make yourself at home in one of the 63 individually decorated guestrooms, featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. Additional amenities at this Art Deco inn include discounted use of a nearby fitness facility and a vending machine.
Enjoy Italian cuisine at Molo10, a bistro where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Naples? This inn has 861 square feet (80 square meters) of space consisting of conference space and a meeting room.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Molo10 - Overlooking the ocean, this bistro specializes in Italian cuisine and serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
This property is located within a secured customs area, and guests must pass through security to access it. The nearest vehicle access point is 164 feet (50 meters) away.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1CDFEU64O

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Smart Hotel Napoli Inn
Smart Hotel Napoli Naples
Smart Hotel Napoli Inn Naples

Reviews

Smart Hotel Napoli Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 320 out of 513 reviews
Rating 8 - Good. 135 out of 513 reviews
Rating 6 - Okay. 39 out of 513 reviews
Rating 4 - Poor. 11 out of 513 reviews
Rating 2 - Terrible. 8 out of 513 reviews

Reviews

6/10 Okay

Frank

Nothing that I liked. The bedroom window was three feet from the street sidewalk.
Stayed 1 night in Jun 2025

8/10 Good

Hidehiko, Hellerup

Liked: Cleanliness, staff & service, amenities
I was not sure that where is theair conditioner
Stayed 1 night in Jun 2025

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Porto Di Napoli

Stayed 4 nights in May 2025

10/10 Excellent

angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location within cruise terminal building. Staff very helpful. Room spacious and clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Melany

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Esta propiedad lo tiene todo locacion limpieza ,modernidad y atencion Al cliente
Stayed 1 night in Jun 2025

8/10 Good

Brent

Overall the hotel was ok. We had some small ants the 1st night but they went away. Hotel bar/restaurant can’t charge you room so you have to settle your bill prior to leaving.
Stayed 3 nights in Jun 2025

4/10 Poor

Margaret

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Naples

A 2 night Pre cruise stay… the cruise ship was just steps away. The hotel location was very convenient to seeing the sights of the city, transportation and some very good restaurants. Our only complaint was that once leaving the hotel property you were constantly approached by independent taxi guides or tour companies.
Stayed 2 nights in Jun 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was bigger and modern compared to other European hotels. Very excellent service as I dropped my bags off early AM to go on excursion. Hotel is right got in the cruise terminal which was extremely convenient
Stayed 1 night in Jun 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is amazing and easy to find. Very close the metro and for book the tour. The girls of reception is amazing,polite and quickly. I really recommend this hotel if you want to enjoy short time and easy way for everything. If you don't mind to walk you can go in Storic Centre by walk...really safe!!
Stayed 1 night in May 2025

10/10 Excellent

Roxana

Liked: Cleanliness, property conditions & facilities
5/5 ⭐️ – Perfect Stay at the Port! Hotel Smart was an excellent choice for our stay in Naples. The location is unbeatable—right in the port terminal, just steps away from all the ferries, which made our travel plans incredibly smooth. The room was very clean, spacious, and comfortable. The staff stood out: friendly, professional, and always helpful. Highly recommended for anyone looking for convenience, comfort, and top-notch service in Naples!
Stayed 4 nights in May 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Madeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kelly

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rosario, Saginaw

Stayed 2 nights in May 2025

10/10 Excellent

susan

Stayed 3 nights in May 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent choice for a hotel stay in Naples; the rooms are clean, modern and spacious. If safety is a concern, the hotel is without doubt, a first choice. Vehicles cannot travel beyond a check point well in front of the hotel building and the location at the port provides an extra layer of security. The hotel is also close to many great restaurants and other city attractions. The staff is also friendly and professional. Go there; you will not be disappointed!
Stayed 1 night in May 2025

10/10 Excellent

Alan

Stayed 1 night in May 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Difficult to find, but otherwise very nice, great staff, good breakfast, excellent location, comfortable.
Stayed 1 night in May 2025

10/10 Excellent

jamile

The Smart Hotel was great for our purposes. It is so close to the Marina/ships and that made it so much easier for us.
Stayed 1 night in May 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 1 night in Apr 2025

10/10 Excellent

Atsushi

Stayed 3 nights in Apr 2025

10/10 Excellent

Pranab

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. The staff was friendly. Breakfast was available daily. Our room was cleaned daily and well. I have no complaints about the property at all. One thing to keep in mind. If you don’t want any loud noises early in the morning, don’t book at this hotel. It’s right on the port and there’s a shipping yard right next to the port.
Stayed 7 nights in Apr 2025

10/10 Excellent

daqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025