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Aparthotel

Quest Napier Serviced Apartment

4.5 star property

Photo gallery for Quest Napier Serviced Apartment

Front of property – evening/night
One Bedroom Apartment | Private kitchen
Winery
One Bedroom Apartment | Living area
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View map
176 Dickens Street, Napier, 4110
  • Place, Marine Parade
    ‪5 min walk‬
  • Place, Napier Beach
    ‪5 min walk‬
  • Place, National Aquarium of New Zealand
    ‪14 min walk‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪7 min drive‬

Room options

View all photos for Studio

Studio

Studio

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment

Premium bedding, pillow-top beds, individually furnished, desk

One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Studio
Expressotel
Napier South
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Room service
4.5 out of 5, Wonderful, 793 reviews
The price is AU$89
includes taxes & fees
31 May - 1 June
Expressotel

About the area

Napier

A stay at Quest Napier Serviced Apartment places you in the heart of Napier, steps from Municipal Theatre and 5 minutes by foot from Opossum World. .This luxury aparthotel is 0.3 mi (0.4 km) from Daily Telegraph Building and 0.3 mi (0.5 km) from Marine Parade.
View more Aparthotels in NapierOpens in a new window

What's nearby

  • Marine Parade - 5 min walk - 0.4 km
  • Napier Beach - 5 min walk - 0.4 km
  • MTG Hawke's Bay Museum - 6 min walk - 0.6 km
  • War Memorial Conference Center - 8 min walk - 0.7 km
  • National Aquarium of New Zealand - 14 min walk - 1.3 km

Getting around

  • Napier (NPE-Hawke's Bay) - 9 min drive

Restaurants

  • ‪Burger King - ‬5 min walk
  • ‪Rogue Hop - ‬5 min walk
  • ‪Roam - ‬6 min walk
  • ‪Elicious Eatery - ‬3 min walk
  • ‪Provincial Hotel - ‬3 min walk

About this property

Quest Napier Serviced Apartment

Quest Napier Serviced Apartment offers 47 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with premium satellite channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 47 individually furnished guestrooms, featuring kitchenettes with refrigerators and stovetops. Your pillowtop bed comes with premium bedding. 42-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance. Additional features at this aparthotel include complimentary use of a nearby fitness facility and a banquet hall.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (NZD 19 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: NZD 20 per stay

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Water dispenser

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: NZD 45 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch Smart TV with premium satellite channels
  • Netflix

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Free local calls
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a historical district
  • In an entertainment district
  • In the city centre

Things to do

  • Fitness classes
  • Gym
  • Golfing nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 47 units
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Bulk dispensers for toiletries
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Solar energy
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: NZD 50

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: NZD 50

Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for NZD 45.0 per night

Cribs (infant beds) are available for NZD 20 per stay

Payment types

Important information

Optional extras

  • Covered self parking fee: NZD 19 per night (in/out privileges)
  • Early check-in fee: NZD 50 (subject to availability)
  • Late check-out fee: NZD 50 (subject to availability)
  • Crib (infant bed) fee: NZD 20 per stay
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses solar energy, plus eco-friendly cleaning products
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, window guards, and outdoor lighting
This property is professionally cleaned

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Quest Napier Serviced

Quest Napier Serviced Apartment

Quest Napier Hotel Napier

Quest Napier Serviced Napier

Quest Napier Serviced Apartment Napier

Quest Napier Serviced Apartment Aparthotel

Quest Napier Serviced Apartment Aparthotel Napier

Quest Napier Serviced Apartment Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 644 out of 990 reviews
Rating 8 - Good. 292 out of 990 reviews
Rating 6 - Okay. 39 out of 990 reviews
Rating 4 - Poor. 12 out of 990 reviews
Rating 2 - Terrible. 3 out of 990 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff, very convenient location
Stayed 3 nights in Feb 2026

10/10 Excellent

Linda

Stayed 2 nights in Feb 2026

10/10 Excellent

Lester

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large rooms and good amenities. Staff were great. Facilities were modern and clean
Stayed 5 nights in Dec 2025

8/10 Good

Lawrence

Stayed 3 nights in Jan 2026

10/10 Excellent

Zack

Stayed 3 nights in Jan 2026

10/10 Excellent

Michelle

Stayed 3 nights in Nov 2025

10/10 Excellent

Peter Franz

Business traveller
Liked: Cleanliness, room comfort
Good value
Stayed 1 night in Jan 2026

10/10 Excellent

Vladislav

Stayed 6 nights in Dec 2025

6/10 Okay

Lesley and Ken

Travelled with group
Generally pretty good. Food left in the fridge from the previous guests. Would like a different pillow option, found pillows way too big.
Stayed 2 nights in Dec 2025

10/10 Excellent

Zaid

Liked: Cleanliness, room comfort
Clean room. Very good location.
Stayed 1 night in Dec 2025

10/10 Excellent

ANAND

Stayed 1 night in Dec 2025

10/10 Excellent

philip, rugby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
lovely clean room & great staff
Stayed 4 nights in Dec 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Well managed property in the heart of the town of Nelson
Stayed 2 nights in Dec 2025

10/10 Excellent

Teeraya, darlinghurst

Liked: Cleanliness, property conditions & facilities
Pretty good location
Stayed 1 night in Dec 2025

10/10 Excellent

Kate, Auckland

Stayed 2 nights in Nov 2025

4/10 Poor

Peter

Travelled with family
Staff support was lacking. I had 5 days earlier booked and paid for an underground carpark with access to an overnight EV charger. I used my allocated park, but the single charger was being used (by an unauthorised user, the receptionist told me next day). Two empty bays on the opposite wall had two unused chargers, but on inquiry, the duty manager told me I could not move into the empty bays as they were not my designated bay. (Both bays were still unused the following morning). The duty manager refused to assist me further.
Stayed 1 night in Oct 2025

8/10 Good

Asif Basha

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Marcia

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Tomoko

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean room and nice staff
Stayed 2 nights in Oct 2025

8/10 Good

Christine

Liked: Cleanliness
Very good stay. Super central location. Friendly and helpful staff. A couple of details missing - Could have done with two facecloths - ( most people like their own one to use!), more milk sachets - to make tea and coffee for two people per day , four mini milk sachets doesn’t cut it!! Also, no dishwash to hand wash the dishes , nor a dishcloth to wipe up bench spills made it tricky. These are easy fixes and it would not stop me staying again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kimiora

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Person at front desk was so welcoming and accommodating for our needs.
Stayed 2 nights in Oct 2025

10/10 Excellent

Duncan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Cheng San, Pasir Ris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is in great condition & very clean. Staff are helpful with our enquiry.
Stayed 3 nights in Sep 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gym hours a bit limited so I didn't go. Otherwise everything was excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located, very pleasant room and helpful staff.
Stayed 2 nights in Sep 2025