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Quality Inn Napier

3.0 star property

Photo gallery for Quality Inn Napier

Lobby
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Air conditioning
  • Housekeeping

Explore the area

View map
311 Marine Parade, Napier, 4110
  • Marine Parade
    ‪1 min walk‬
  • National Aquarium of New Zealand
    ‪10 min walk‬
  • Napier Prison
    ‪16 min walk‬
  • Napier (NPE-Hawke's Bay)
    ‪7 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

In-room safe, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Studio

8.4 out of 10
Very good
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

8.8 out of 10
Excellent
(25 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Studio

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Sea View

In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room, Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, Sea View

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio, Sea View

9.2 out of 10
Wonderful
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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About the area

Napier

A stay at Quality Inn Napier places you in the heart of Napier, steps from Marine Parade and 3 minutes by foot from Napier Beach. .This hotel is 0.2 mi (0.4 km) from Opossum World and 0.4 mi (0.6 km) from Napier Soundshell.

What's nearby

  • Marine Parade - 1 min walk - 0.0 km
  • National Aquarium of New Zealand - 10 min walk - 0.9 km
  • Pania of the Reef - 10 min walk - 0.9 km
  • McLean Park - 14 min walk - 1.3 km
  • Napier Prison - 16 min walk - 1.4 km

Getting around

  • Napier (NPE-Hawke's Bay) - 12 min drive

Restaurants

  • ‪Rogue Hop Speakeasy - ‬7 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Sai Thai Eatery - ‬9 min walk
  • ‪Angkor Wat Kiwi Bakery & Cafe - ‬6 min walk
  • ‪Adoro Cafe - ‬6 min walk

About this property

Quality Inn Napier

Waterfront hotel with an outdoor pool and a restaurant
Quality Inn Napier offers 60 accommodations with safes and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 60 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and microwaves.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Quality Inn Napier has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 25 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • On the waterfront

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 9:00 PM) and Sunday - Sunday (7:00 AM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 15 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 25.00 for adults and NZD 16.00 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Napier Quality Inn
Quality Inn Napier
Quality Napier
Quality Inn Napier Travel Hotel Napier
Quality Inn Napier Hotel
Quality Inn Napier Napier
Quality Inn Napier Hotel Napier

Quality Inn Napier Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 423 out of 1002 reviews
Rating 8 - Good. 420 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zanice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Quality Inn Napier! From check-in to check-out, everything went smoothly. The staff were incredibly friendly and accommodating, making us feel welcome right away. Our room was spacious, clean, and tidy, with two comfortable queen beds. It was also very quiet, which gave us a restful and uninterrupted sleep each night. They kindly provided a portable double hot plate upon request, which was perfect for preparing our own meals. The toilet and bathroom were spotless—another big plus. The location is also a standout—convenient and walkable to Marine Parade, which made exploring Napier easy and enjoyable. Parking was spacious and felt very safe, adding to the peace of mind during our stay. Overall, we had a wonderful experience and would gladly stay here again. Highly recommended!
Stayed 2 nights in Jun 2025

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add
Stayed 1 night in May 2025

8/10 Good

Garth

Liked: Cleanliness, staff & service, property conditions & facilities
great value for money. Not warm enough for us to enjoy the pool this time. Maybe next time.
Stayed 2 nights in May 2025

8/10 Good

gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location handy to town

Good location easy walk to town on seafront. Close to supermarkets.Skate park across the road which is great for kids and they love it the music may not be to the taste of all if wanting a quiet spot but they turned it off quite early. Booked as had a heated pool but had a problem so not open which was disappointing.
Stayed 3 nights in May 2025

10/10 Excellent

Mellissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, basic, a bit dated but we were just staying one night, I like the kitchenette which was handy for a fast breakfast! Great location to the beach and a kids playground. We ate at K’s kitchen and it was great too. I’d pass on the breakfast buffet, average at best at $25!
Stayed 1 night in Apr 2025

6/10 Okay

Murray

Travelled with family
Liked: Staff & service
Need to change the mattresses (not level)
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Although the restaurant is separate from hotel, the staff on the desk knew very little about opening times of the restaurant.
Stayed 1 night in Apr 2025

6/10 Okay

Jacqueline

Stayed 1 night in Apr 2025

8/10 Good

Kath

Travelled with partner
Liked: Staff & service
Loved the location on the Marine Parade. Central, walking distance to supermarket, shops,cafes and restaurants. The sea view, from the balcony was lovely. The hotel services were very helpful and friendly. The room was average, good sunblock curtains. King size bed but very uncomfortable, could feel the inner springs in the mattress. Had a spa bath, with overhead shower. The taps and temperature tricky at 1st. But climbing in and out of the bath required holding the rail careful foot placement.
Stayed 4 nights in Apr 2025

6/10 Okay

Maria

Stayed 4 nights in Apr 2025

10/10 Excellent

Zoe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A fabulous spacious room for two, close to town, amazing seaview! Cant wait to visit again!
Stayed 2 nights in Apr 2025

10/10 Excellent

MIKE

Stayed 1 night in Apr 2025

8/10 Good

Clair

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was everything we needed. Parking with restaurant and bar attached. Can walk to everything
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Stayed 3 nights in Mar 2025

4/10 Poor

Lee

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not great for a peaceful nights rest

The rooms have zero sound proofing, everything feels paper thin and you can hear everything from the hallway, even when people are whispering. 11pm on my last night and some random is playing the harmonica outside the door,
Stayed 3 nights in Mar 2025

6/10 Okay

Kylie

Travelled with family
Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

This was the second stay here. Its so well placed and value for money. We were very comfortable here and would definitely stay here again .
Stayed 3 nights in Feb 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient placed motel for beach access and shopping all within easy walking distance Nice and tidy rooms
Stayed 1 night in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Parking on site tight. Pool no longer heated, but a good size. View from balcony good. Shower over bath a bit difficult to get into for elderly people.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gary

Stayed 1 night in Mar 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Napier, close to amenities and a nice view from the balcony. Only issue is stairs make it difficult for less mobile people to access the room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great motel.
Stayed 1 night in Mar 2025

8/10 Good

Lynette

Travelled with partner
Liked: Cleanliness
No lifts so you need to take luggage up stairs if you're on the 2nd floor. Our room Studio King Ocean View had everything we needed. Parking a bigger vehicle could be an issue as the area is quite tight.
Stayed 6 nights in Mar 2025

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Easy check in, great location
Stayed 3 nights in Mar 2025