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The Port-O-Call Inn & Suites

2.0 star property

Photo gallery for The Port-O-Call Inn & Suites

Balcony
Bed sheets
Classic Suite, 1 Queen Bed, Ocean View | Living area
Exterior
Combined shower/bathtub, towels

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free WiFi
  • Restaurant

Explore the area

View map
505 Terminal Avenue North, Nanaimo, BC, V9S-4K1
  • Place, Nanaimo Regional General Hospital
    ‪3 min drive‬
  • Place, Departure Bay Ferry Terminal
    ‪3 min drive‬
  • Place, Duke Point Ferry Terminal
    ‪19 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪18 min drive‬

Room options

View all photos for Classic Suite

Bed sheets

Classic Suite

  • 27 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Garden View

Bed sheets

Family Suite, Multiple Beds, Garden View

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Queen Room

Queen Room

Queen Room

7.4 out of 10
Good
(33 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Room

Two Queen Room

Two Queen Room

  • 23 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Nanaimo

With a stay at The Port-O-Call Inn & Suites in Nanaimo, you'll be within a 5-minute drive of Departure Bay Ferry Terminal and Newcastle Island Marine Provincial Park. .This motel is 10.4 mi (16.7 km) from Duke Point Ferry Terminal and 0.8 mi (1.3 km) from Maffeo Sutton Park.
View more Motels in NanaimoOpens in a new window

What's nearby

  • Old City Quarter - 20 min walk - 1.7 km
  • Nanaimo Regional General Hospital - 3 min drive - 2.3 km
  • Departure Bay Ferry Terminal - 3 min drive - 1.9 km
  • Vancouver Island University - 4 min drive - 2.6 km
  • Duke Point Ferry Terminal - 19 min drive - 20.0 km

Getting around

  • Nanaimo, BC (YCD) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬14 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Burger King - ‬12 min walk
  • ‪Pizza Hut - ‬12 min walk
  • ‪Chick To Sea Express - ‬6 min walk

About this property

The Port-O-Call Inn & Suites

Motel with a restaurant, near Departure Bay Ferry Terminal
The Port-O-Call Inn & Suites offers 42 accommodations. Televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations. Housekeeping is provided on request.
Make yourself at home in one of the 42 guestrooms featuring microwaves. Cable television is provided for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include coffee/tea makers, and housekeeping is provided on request.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a satisfying meal at Momji 310 serving guests of The Port-O-Call Inn & Suites.
Momji 310 - Onsite family restaurant.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Restaurants on site

  • Momji 310

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Sunday - Wednesday (9:00 AM - 9:00 PM) and Thursday - Saturday (9:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Port-O-Call Inn Nanaimo
Port-O-Call Inn
Port-O-Call Nanaimo
The O Call & Suites Nanaimo
The Port-O-Call Inn & Suites Motel
The Port-O-Call Inn & Suites Nanaimo
The Port-O-Call Inn & Suites Motel Nanaimo

The Port-O-Call Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 198 out of 784 reviews
Rating 8 - Good. 267 out of 784 reviews
Rating 6 - Okay. 163 out of 784 reviews
Rating 4 - Poor. 88 out of 784 reviews
Rating 2 - Terrible. 68 out of 784 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Mindy

Travelled with partner
Disliked: Amenities, property conditions & facilities
If you get what you pay for, this inexpensive motel is overpriced.
Stayed 1 night in Jun 2025

10/10 Excellent

b

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded my room , and it was a great stay
Stayed 2 nights in Jun 2025

4/10 Poor

Antonio

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Outside of property is filthy
Stayed 2 nights in Jun 2025

6/10 Okay

Susan

The water was shut off
Stayed 1 night in Jun 2025

4/10 Poor

Sean

Stayed 1 night in Jun 2025

4/10 Poor

Scott

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photos looked nice, but they were misleading. Had to shoulder-check the door to open it every time, and I’m a fairly big/strong guy; my wife could not open the door. The bed was the only halfway-decent part of the stay, and it was halfway-decent. The floorboards were all coming up, I scraped my foot several times. Every piece of furniture/surface was dented or broken, even the bathtub had a few big gouges in it. There were wood screws sticking out of the walls, affixed to nothing but the wall. The restaurant on site doesn’t open until after checkout time, the next closest restaurant is McDonald’s, an 11-minute walk. They mention housekeeping online, we did not experience this, our room was untouched. Will not return, do not recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Frances

Liked: Staff & service
Stayed 2 nights in Jun 2025

2/10 Terrible

Dave

Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t stay. Room was incomplete from upgrades
Stayed 1 night in Jun 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and helpful.
Stayed 1 night in Jun 2025

6/10 Okay

Louis

Stayed 1 night in Jun 2025

6/10 Okay

Louis, Kamloops

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Good location for early morning ferry, but
Stayed 1 night in Jun 2025

6/10 Okay

Jasmine

Stayed 2 nights in Jun 2025

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a little trouble with the check in getting the correct room, and the key to work with the room, but the staff was incredibly responsive and helpful in fixing the issue! They were great! That is not a complaint at all…quite the opposite, they were great!!
Stayed 1 night in Jun 2025

8/10 Good

Shawn

Stayed 1 night in Jun 2025

4/10 Poor

Amber

Travelled with family and small children, Travelled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I stayed there 2 nights. There was no room service and I came back to dirty towels, unmade beds and trash bins still full after a day of travel. There was also an issue with the pet deposit. The front desk staff were nice.
Stayed 2 nights in Jun 2025

6/10 Okay

Tara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Definitely a 2 star hotel. Don't take your shoes off. There was once a peep hole in the door, now there's just a hole. Door felt secure other than that. The tap in the shower moves freely, pretty sure that's not supposed to happen, shower still works but water pours out the tap at the same time but what do I care, I'm not paying the water bill. Outside smelled like a carnival but maybe that's just Nanaimo or BC, I'm not from here. It really wasn't as cheap as it could've been for all this!
Stayed 2 nights in Jun 2025

4/10 Poor

Toni

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Sheets were dirty, plug for tub didnt work.
Stayed 1 night in Jun 2025

2/10 Terrible

Kristen

Disliked: Cleanliness, property conditions & facilities, room comfort
This was legitimately the most disgusting place I have ever stayed. Everything was dirty, the toilet was taped together, and the bedding had tons are hard crusty spots.
Crunchy spot on the comforter. There were multiple.
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Stayed 1 night in Feb 2025

2/10 Terrible

Ken

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Poorly Renovated’70s Motel Just don’t stay there
Stayed 1 night in Jun 2025

4/10 Poor

Nicola

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, staff & service
There was no garbage or recycling disposal in the room. Also no coffee available. The location is convenient and the price is reasonable.
Stayed 1 night in Jun 2025

8/10 Good

Susan SCC

Business traveller, Travelled with pets, Travelled with partner
Liked: Staff & service
New owner, hopefully renovations coming for the garden court, otherwise nostalgic in a 70's mexico way.
Stayed 1 night in Jun 2025

2/10 Terrible

Walter Trevor

Disliked: Cleanliness, staff & service, property conditions & facilities
Main window Inn suite would not lock. Management would do nothing about it
Stayed 1 night in Jun 2025

8/10 Good

dave

Liked: Amenities
Front desk staff was absolutely outstanding way to go girls!!!!
Stayed 1 night in May 2025