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The Port-O-Call Inn & Suites

2.0 star property

Photo gallery for The Port-O-Call Inn & Suites

Balcony
Exterior
Combined shower/bathtub, towels
Bed sheets
Classic Suite, 1 Queen Bed, Ocean View | Living area

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant

Explore the area

View map
505 Terminal Avenue North, Nanaimo, BC, V9S-4K1
  • Place, Old City Quarter
    ‪20 min walk‬
  • Place, Nanaimo Regional General Hospital
    ‪3 min drive‬
  • Place, Departure Bay Ferry Terminal
    ‪3 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪16 min drive‬

Room options

View all photos for Queen Room

Queen Room

Queen Room

7.4 out of 10
Good
(33 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Room

Two Queen Room

Two Queen Room

  • 23 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Garden View

Bed sheets

Family Suite, Multiple Beds, Garden View

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Classic Suite

Bed sheets

Classic Suite

  • 27 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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  • Parking included
  • Free Wi-Fi
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About the area

Nanaimo

With a stay at The Port-O-Call Inn & Suites in Nanaimo, you'll be within a 5-minute drive of Departure Bay Ferry Terminal and Newcastle Island Marine Provincial Park. .This motel is 10.4 mi (16.7 km) from Duke Point Ferry Terminal and 0.8 mi (1.3 km) from Maffeo Sutton Park.
View more Motels in NanaimoOpens in a new window

What's nearby

  • Bastion - 20 min walk - 1.7 km
  • Old City Quarter - 20 min walk - 1.7 km
  • Nanaimo Museum - 3 min drive - 2.2 km
  • Nanaimo Regional General Hospital - 3 min drive - 2.3 km
  • Departure Bay Ferry Terminal - 3 min drive - 1.9 km

Getting around

  • Nanaimo, BC (YCD) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬14 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Burger King - ‬12 min walk
  • ‪Pizza Hut - ‬12 min walk
  • ‪Milton Street Public House - ‬20 min walk

About this property

The Port-O-Call Inn & Suites

Motel with a restaurant, near Departure Bay Ferry Terminal
The Port-O-Call Inn & Suites offers 42 accommodations. Televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations. Housekeeping is provided on request.
Make yourself at home in one of the 42 guestrooms featuring microwaves. Cable television is provided for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include coffee/tea makers, and housekeeping is provided on request.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a satisfying meal at Momji 310 serving guests of The Port-O-Call Inn & Suites.
Momji 310 - Onsite family restaurant.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Restaurants on site

  • Momji 310

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Vending machine

Guest services

  • Housekeeping on request

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Sunday - Wednesday (9:00 AM - 9:00 PM) and Thursday - Saturday (9:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Port-O-Call Inn Nanaimo
Port-O-Call Inn
Port-O-Call Nanaimo
The O Call & Suites Nanaimo
The Port-O-Call Inn & Suites Motel
The Port-O-Call Inn & Suites Nanaimo
The Port-O-Call Inn & Suites Motel Nanaimo

The Port-O-Call Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 213 out of 830 reviews
Rating 8 - Good. 275 out of 830 reviews
Rating 6 - Okay. 170 out of 830 reviews
Rating 4 - Poor. 91 out of 830 reviews
Rating 2 - Terrible. 81 out of 830 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won't recommend or stay there again!

We arrived in Nanaimo later than planned so i called the hotel a couple time to let them know we'd be late, all times noone answered. We arrived at hotel checked in and went to the room, we had an extremely hard time opening the door. I requested extra pillows when i booked online, but there was only 2 pillows. My husband called yhe front desk several times, all uneventful so he went to front desk to get th extra pillows. I tried turning tv on, didnt work. My husband called front desk again, no answer so he went up to let them know. Bed was uncomfortable. Sink leaked. Grounds were a mess and dirty. We will never stay there again, nor would we recommend this place. I tried dropping room cards at 8:45am at front desk but it was locked. I seen a female and tried to get her attention without luck.
Stayed 1 night in Sep 2025

8/10 Good

Laureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was staying there while my husband was in hospital. Just a few minutes from the hospital.
Stayed 1 night in Sep 2025

10/10 Excellent

Syed Kshaf Abbas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 2 nights in Sep 2025

10/10 Excellent

DAN

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place for the price.
Stayed 1 night in Sep 2025

2/10 Terrible

Ran vijay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Barbara

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No coffee tea was open packages open tea bags no proper servuces it was so noisy i should have just stayed at a shelter shd quite honestly too i was in a pet ropm no pets the bed moved the whole place wasnt proper didnt seem like presentable to walk in nothing was refreshed in it serviettes ect supplies for the stay for shower tea was justbagsno coffee ect n no creamer also too thet kept pulling then putting in the deposit than took it again ☹️
Stayed 1 night in Sep 2025

10/10 Excellent

Amy, Kamloops

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely employees.
Stayed 4 nights in Sep 2025

4/10 Poor

Pam

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Had a late arrival and was unable to check in as phone number was not connecting. Had to find somewhere else to stay.
Stayed 1 night in Sep 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were good too bad they have to work in that environment and setting. Please ensure staff defrost the fridge/ freezer periodically
Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Sep 2025

8/10 Good

Verified traveller

It was good enough for one night.
Stayed 1 night in Sep 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Cameron

Travelled with family
Disliked: Staff & service
Did an early checkout on a 3 night stay booked through Expedia. Talked to the hotel Manager who said as long as Expedia confirmed and was ok with an early checkout that a refund for the third night would be done. Talked to the Manager on the second day and my son went to the desk and checked out. Expedia phoned and emailed and the hotel said they had no record of an early checkout and were not informed of any such update. This is categorically false as I talked with the hotel Manager on the early check out day. When my son arrived home, the front desk had only given him a print out of the full 3 night stay charged (my son only stayed the first night), there was no notation of an early checkout. This was supposed to be a pay later on checkout stay but the hotel charged all 3 nights up front upon check in. I called the hotel and left a message for the Manager to sort out a refund and have not heard back. I would not recommend this hotel.
Stayed 3 nights in Sep 2025

6/10 Okay

Barbara

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Barbara

Travelled with group
Disliked: Amenities, property conditions & facilities
Broken leg on the chair, filthy window screen in bathroom, only 1 out of 4 lightbulbs in bathroom worked, no hairdryers
Stayed 1 night in Sep 2025

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Seedy Town

The price was reasonable, the motel is pretty aged, no air-conditioning. The room next to us had a prostitute staying with 2 or more men coming and going. Just a seedy area.
Stayed 1 night in Sep 2025

8/10 Good

Thomas

Tastefully updated. Friendly, helpful staff. Good, calm environment with fellow guests.
Stayed 1 night in Sep 2025

6/10 Okay

Maxime

Stayed 1 night in Sep 2025

6/10 Okay

wen

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
not like because it is very close the main road.
Stayed 2 nights in Aug 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, room comfort

Okay for a night before catching the ferry

Staff were friendly and let me greet their dog. Our room -2 bedroom- was clean and comfortable. Be aware that there is an additional $38 fee for taxes and services that is added when you arrive. Hotels.com says all fees included but they’re not. Also, if you plan on cooking, the efficiency kitchen doesn’t have any pots or pans.
Stayed 1 night in Sep 2025

10/10 Excellent

Pushpinder

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Pushwinder

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean
Stayed 2 nights in Sep 2025

2/10 Terrible

Renee

Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty hairs on the bed sheets the quilt was dirty, hair in the bath tub the room stunk like sweat. The pictures on this site do not look like that. They would not refund my money. There was one small towel only. This place is disgusting i slept with my clothes on. Never will i book this way again.
Stayed 1 night in Sep 2025

10/10 Excellent

Dorothea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always friendly staff. It is a good stay for the price.
Stayed 3 nights in Aug 2025