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Departure Bay Motel

2.0 star property

Photo gallery for Departure Bay Motel

Reception
Classic Two Queen Room
Queen Studio Suite with Kitchenette | Private kitchen
One-Bedroom Queen Suite with Kitchenette | Living area
One-Bedroom Queen Suite with Kitchenette | Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Place, Beach Estates Park
    ‪3 min walk‬
  • Place, Departure Bay Beach
    ‪6 min drive‬
  • Place, Vancouver Island University
    ‪11 min drive‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪7 min drive‬

Room options

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

7.6 out of 10
Good
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One-Bedroom Queen Suite with Kitchenette

One-Bedroom Queen Suite with Kitchenette

One-Bedroom Queen Suite with Kitchenette

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Classic Two Queen Room

Classic Two Queen Room

Classic Two Queen Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Queen Studio Suite with Kitchenette

Queen Studio Suite with Kitchenette

Queen Studio Suite with Kitchenette

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Nanaimo

With a stay at Departure Bay Motel, you'll be centrally located in Nanaimo, within a 5-minute drive of Departure Bay Ferry Terminal and Beach Estates Park. .This motel is 11.7 mi (18.9 km) from Duke Point Ferry Terminal and 0.9 mi (1.5 km) from Newcastle Island Marine Provincial Park.
View more Motels in NanaimoOpens in a new window

What's nearby

  • Beach Estates Park - 3 min walk - 0.3 km
  • Departure Bay Beach - 6 min drive - 2.2 km
  • Old City Quarter - 8 min drive - 4.5 km
  • Vancouver Island University - 11 min drive - 9.5 km
  • Woodgrove Shopping Centre - 13 min drive - 11.4 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Drip Coffee | Social - ‬15 min walk
  • ‪Danpung Momiji - ‬3 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Huong Lan Restaurant - ‬4 min drive

About this property

Departure Bay Motel

Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Make yourself at home in one of the 22 air-conditioned rooms featuring LCD televisions. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and toothbrushes and toothpaste. Conveniences include separate sitting areas and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and a vending machine.
Featured amenities include laundry facilities and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight

Front desk staffed during limited hours

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 21.00 per pet, per day

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
Property Registration Number 5031994

We should mention

This property does not have elevators

Property is also known as

Departure Bay Motel Motel

Departure Bay Motel Nanaimo

Departure Bay Motel Motel Nanaimo

Departure Bay Motel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 244 out of 608 reviews
Rating 8 - Good. 195 out of 608 reviews
Rating 6 - Okay. 82 out of 608 reviews
Rating 4 - Poor. 42 out of 608 reviews
Rating 2 - Terrible. 45 out of 608 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Darcy

Stayed 1 night in Feb 2026

8/10 Good

John

Stayed 3 nights in Feb 2026

6/10 Okay

Bob

it was good and the price was right.
Stayed 2 nights in Feb 2026

10/10 Excellent

Sanjeev

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and bed, great staff. Had a late night flight in that got delayed, the recpetionist waited until 1:30 am to get me checked in.
Stayed 1 night in Feb 2026

10/10 Excellent

William C

Liked: Cleanliness, amenities, property conditions & facilities
Yes to both
Stayed 3 nights in Feb 2026

8/10 Good

Cheryl

Stayed 1 night in Feb 2026

8/10 Good

Bob

Travelled with group
Liked: Cleanliness
The shower was noy working properly. Reported the sitution to management.
Stayed 1 night in Feb 2026

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, amenities
Spotless room - fantastic front desk staff
Stayed 1 night in Feb 2026

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal customer service
Stayed 1 night in Feb 2026

8/10 Good

Teresa

Convenient area for the ferry, room had large area bedroom and living room area , access to internet and tv bed comfortable
Stayed 1 night in Feb 2026

10/10 Excellent

Cylvia

Business traveller
Liked: Cleanliness, staff & service, amenities
As always the Motel was clean, quiet, and the staff was professional and knowledgeable.
Stayed 1 night in Feb 2026

10/10 Excellent

Darby

Liked: Cleanliness, amenities, property conditions & facilities
Staff is nice rooms clean and renovated
Stayed 7 nights in Jan 2026

10/10 Excellent

fizan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place and staff
Stayed 1 night in Jan 2026

10/10 Excellent

JADE, NANAIMO

Liked: Cleanliness, amenities, property conditions & facilities
Polite staff, very helpful and friendly! Great location, walking distance to many options.
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 5 nights in Jan 2026

6/10 Okay

Helen

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Paul was great at check in, however, the room was in need of a proper cleaning. There is no pride showing in the care of this property.
Stayed 1 night in Jan 2026

8/10 Good

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
As a woman alone. Area does feel safe. I come here often. Staff is great. I like family run bussinesses. Parkng is right out front of the door.
Stayed 1 night in Jan 2026

10/10 Excellent

frank

Liked: Cleanliness, amenities, property conditions & facilities
perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Brendan

Perfect and right where you need to be if you’re ferrying
Stayed 1 night in Oct 2025

6/10 Okay

Heidi

Business traveller
Liked: Cleanliness
Beds were clean and comfortable, quick overnight place to rest our heads. There was a lot of night time activity in the adjacent rooms, but once I was asleep I didn’t hear anything. It was safe and convenient location very close to ferry. Price was great.
Stayed 1 night in Jan 2026

6/10 Okay

ROSELIA, KENT

Travelled with family
Staff was nice. We were there for 3 nights. Bed are comfy. Not all rooms are renovated. We got one that wasn't. It smelled a little of smoke but that could be the people smoking outside the rooms. I suggest not staying more than one night. But if you are looking for a cheap stay, this motel works.
Stayed 3 nights in Jan 2026

8/10 Good

Corlis

Staff was friendly and helpful. One wall in the bathroom was dirty. Something black was on the sheets. Bed was comfortable.
Stayed 2 nights in Jan 2026

10/10 Excellent

Louisa

Stayed 1 night in Dec 2025

2/10 Terrible

Cole

Stayed 1 night in Jan 2026