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Departure Bay Motel

2.0 star property

Photo gallery for Departure Bay Motel

Reception
One-Bedroom Queen Suite with Kitchenette | Living area
Classic Two Queen Room
Queen Studio Suite with Kitchenette | Private kitchen
One-Bedroom Queen Suite with Kitchenette | Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Place, Departure Bay Ferry Terminal
    ‪12 min walk‬
  • Place, Nanaimo Regional General Hospital
    ‪13 min walk‬
  • Place, Departure Bay Beach
    ‪3 min drive‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪5 min drive‬

Room options

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

7.6 out of 10
Good
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One-Bedroom Queen Suite with Kitchenette

One-Bedroom Queen Suite with Kitchenette

One-Bedroom Queen Suite with Kitchenette

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Classic Two Queen Room

Classic Two Queen Room

Classic Two Queen Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Studio Suite with Kitchenette

Queen Studio Suite with Kitchenette

Queen Studio Suite with Kitchenette

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Nanaimo

With a stay at Departure Bay Motel, you'll be centrally located in Nanaimo, within a 5-minute drive of Departure Bay Ferry Terminal and Beach Estates Park. .This motel is 11.7 mi (18.9 km) from Duke Point Ferry Terminal and 0.9 mi (1.5 km) from Newcastle Island Marine Provincial Park.
View more Motels in NanaimoOpens in a new window

What's nearby

  • Beach Estates Park - 3 min walk - 0.3 km
  • Departure Bay Ferry Terminal - 12 min walk - 1.0 km
  • Nanaimo Regional General Hospital - 13 min walk - 1.2 km
  • Departure Bay Beach - 3 min drive - 2.2 km
  • Newcastle Island Marine Provincial Park - 5 min drive - 1.3 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Drip Coffee | Social - ‬15 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Danpung Momiji - ‬3 min drive

About this property

Departure Bay Motel

Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Make yourself at home in one of the 22 air-conditioned rooms featuring LCD televisions. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and toothbrushes and toothpaste. Conveniences include separate sitting areas and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and a vending machine.
Featured amenities include laundry facilities and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 21.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
Property Registration Number 5031994

We should mention

This property does not have elevators

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Departure Bay Motel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 232 out of 584 reviews
Rating 8 - Good. 190 out of 584 reviews
Rating 6 - Okay. 79 out of 584 reviews
Rating 4 - Poor. 40 out of 584 reviews
Rating 2 - Terrible. 43 out of 584 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

JENEFER

Liked: Cleanliness, staff & service, amenities
Friendly receptionist, Close to ferry, Very clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

6/10 Okay

Timothy Peter

Liked: Cleanliness, amenities, property conditions & facilities
yes and no...staff was courteous but charged me a 150 damage deposit which l dont trust because of former apartment supervisors who take and steal it from you...room was in good condition, but there were potential formerly damages that couldve been used against me so l really had no peace of mind while staying there....but staff were courteous and friendy enough to return my deposit l had given them...
Stayed 2 nights in Dec 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service
Amazing front desk staff. Very welcoming, friendly and efficient. Rooms are worn due to age but exceptionally clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Raechel

Stayed 1 night in Dec 2025

4/10 Poor

Dion

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Room wasnt very clean and no blanlets for pull out bed and there was no amswer for front desk through the night as there was a aparty going on from 8pm till 4am in the morning and no one was in to deal with it,
Stayed 1 night in Dec 2025

8/10 Good

Frances, Hornby Island

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean & very quiet which is what we needed for a good night sleep before catching an early ferry. Price was amazing too for a mini suite.
Stayed 1 night in Dec 2025

10/10 Excellent

Chad, Nanaimo

Stayed 2 nights in Dec 2025

2/10 Terrible

Fatemeh

Stayed 2 nights in Dec 2025

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Bed was very comfortable. Parking was very easy. Staff very friendly and helpful. Only downside was noise of traffic but no fault of the motel.
Stayed 1 night in Dec 2025

8/10 Good

Carmina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff
Stayed 1 night in Dec 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities
Clean small room. Friendly and very helpful staff
Stayed 1 night in Dec 2025

10/10 Excellent

Doug

Liked: Amenities, property conditions & facilities
For the price it was fine
Stayed 1 night in Nov 2025

8/10 Good

Nathan

Stayed 2 nights in Nov 2025

10/10 Excellent

Elaine

Stayed 1 night in Sep 2025

4/10 Poor

Rob

Disliked: Cleanliness, amenities, property conditions & facilities
There was a pest trap right under the head of the bed. The couch was stained. The fabric shower curtain billowed into the shower and stuck to me while i showered. Also, repeatedly asking for a review doesnt generally result in a good review.
Stayed 2 nights in Nov 2025

10/10 Excellent

PARVINDER

Stayed 1 night in Nov 2025

8/10 Good

Doug

Liked: Cleanliness, amenities
It was a good location, I’ve stayed here before several times, and has always been good value when you need a room for the night.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness
Clean room. Friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Room clean. Staff friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Shehbaj

Stayed 1 night in Nov 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service
Paul was very friendly.
Stayed 1 night in Nov 2025

2/10 Terrible

Adrian

Stayed 5 nights in Nov 2025

10/10 Excellent

Tatum

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, newly renovated, lots of amenities provided in the room. Highly recommend (:
Stayed 1 night in Nov 2025

10/10 Excellent

Ukeme

Stayed 1 night in Nov 2025