We got in extremely late and took a cab ($37 before tip) from Nanaimo's Cassidy Airport. Hotel staff were friendly, efficient, and organized. Our room was clean, quiet, and comfortable. We enjoyed a nice breakfast at the Ricky's restaurant on-site in the morning, so don't know what the complimentary continental breakfast was like. The cab to downtown Nanaimo in the morning was just under $10. Overall, an excellent experience, and we'd definitely stay there again.