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Courtyard By Marriott Nanaimo

3.0 star property

Photo gallery for Courtyard By Marriott Nanaimo

Exterior
Reception
Lobby
Lobby
Daily cooked-to-order breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Hot tub

Explore the area

View map
100 Gordon Street, Nanaimo, BC, V9R 5J4
  • Old City Quarter
    ‪6 min walk‬
  • Departure Bay Ferry Terminal
    ‪6 min drive‬
  • Duke Point Ferry Terminal
    ‪17 min drive‬
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪6 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(31 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(35 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(33 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Nanaimo

When you stay at Courtyard By Marriott Nanaimo in Nanaimo, you'll be near the airport, within a 15-minute drive of Departure Bay Ferry Terminal and Duke Point Ferry Terminal. .This hotel is 0.1 mi (0.1 km) from Casino Nanaimo and 0.1 mi (0.1 km) from Vancouver Island Military Museum.

What's nearby

  • Nanaimo Museum - 2 min walk - 0.2 km
  • Old City Quarter - 6 min walk - 0.5 km
  • Vancouver Island University - 3 min drive - 2.3 km
  • Departure Bay Ferry Terminal - 6 min drive - 4.1 km
  • Duke Point Ferry Terminal - 17 min drive - 17.8 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 1 min drive

Restaurants

  • ‪Wendy's - ‬4 min walk
  • ‪Javawocky - ‬4 min walk
  • ‪The Vault Cafe - ‬3 min walk
  • ‪Lighthouse Bar and Restaurant - ‬5 min walk
  • ‪Penny's Palapa - ‬3 min walk

About this property

Courtyard By Marriott Nanaimo

Art Deco hotel with a 24-hour front desk and a coffee shop
Courtyard By Marriott Nanaimo offers 172 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 172 air-conditioned rooms featuring LED televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a hot tub. This Art Deco hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, a 24-hour front desk, and laundry facilities. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Courtyard By Marriott Nanaimo has a restaurant on site.

Languages

Arabic, English, Farsi, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 9 per day)
  • Covered parking on site (CAD 9 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: CAD 8 to 20 for adults and CAD 8 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 20 for adults, and CAD 8 to 15 for children
  • Covered self parking fee: CAD 9 per day
  • Nearby parking fee: CAD 9 per day (26 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Courtyard By Marriott Nanaimo Hotel
Courtyard By Marriott Nanaimo Nanaimo
Courtyard By Marriott Nanaimo Hotel Nanaimo

Courtyard By Marriott Nanaimo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 973 reviews
Rating 8 - Good. 184 out of 973 reviews
Rating 6 - Okay. 53 out of 973 reviews
Rating 4 - Poor. 20 out of 973 reviews
Rating 2 - Terrible. 37 out of 973 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Roby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean!
Stayed 1 night in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very clean hotel, rooms are great
Stayed 1 night in May 2025

8/10 Good

Barry

Liked: Staff & service, property conditions & facilities
Average stay. Very busy hotel in a busy part of the city.
Stayed 1 night in May 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Apr 2025

2/10 Terrible

steven

Business traveller
Disliked: Staff & service, amenities
The room I was offered was terrible. Facing the Casino back wall and the alley with the garbage truck coming early in the a.m. My request to change was met with all we can do is give you the same, two floors up. Planning to return with my wife, but will be another hotel!
Stayed 1 night in May 2025

10/10 Excellent

Maria de Lourdes

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely new hotel very central
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay. Hotel was clean, staff were friendly and it's a good location. Will stay again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we're very kind in great work with. The restaurant on the property had great food. Very walkable too restaurants.
Stayed 2 nights in Apr 2025

6/10 Okay

Danny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I feel the hotel is over-priced and took too long to check in (>15 mins). Staff need to be more knowledgeable when it comes to assisting guests.
Stayed 4 nights in Apr 2025

10/10 Excellent

Erin, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was limited in the public area across from the hotel. They will bill you once checked in but we found it difficult to get an available spot when arriving late. Cleaning staff started knocking on doors around us at 8am, which woke us up and made it so we couldn’t fall back asleep. I’d definitely stay here again, would just wear my earplugs and arrive a bit earlier. You don’t need a car when staying here. You could walk to shops and things.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brenda, Hillsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and comfortable room and hotel
Stayed 2 nights in Apr 2025

8/10 Good

Alan

Stayed 1 night in Apr 2025

10/10 Excellent

Todd, Etobicoke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of homeless people around. Some people might feel unsafe.
Stayed 1 night in Apr 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Uncomfortable bed

Bed was terrible! Soft in middle; kept rolling toward centre of mattress. Too bad because otherwise room was lovely.
Stayed 1 night in Apr 2025

2/10 Terrible

tingting

Disliked: Staff & service
The parking is in a public parking area. You will get fined if you mix the two letters opposite. And the staff asked me to go to the public parking office to check myself. But no one was there and asked me to go back again and again. I meant I paid for parking at your hotel. You should be in charge of it. The staff just rolled the ball, said I will ask my manager. But when I talked to the manager, she said, my manager would come tomorrow at 8. Which is no one helped really.
Stayed 2 nights in Apr 2025

8/10 Good

Ashton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was super ciol
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie Elizabeth

Stayed 5 nights in Apr 2025

4/10 Poor

Fernando

Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel!

Great stay in a very convenient location!
Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025