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Best Western Dorchester Hotel

2.5 star property

Photo gallery for Best Western Dorchester Hotel

Enjoy meals in this stylish dining area with large windows offering views of the outdoors.
Relax in this stylish living room with a sofa, armchairs, and a coffee table.
Relax in this stylish room with two single beds, a desk, and a flat-screen TV.
Welcome to the Best Western Dorchester Hotel, featuring a modern architectural design with a flat facade and a series of windows.
Relax in a comfortable space with a sofa, desk, and large window offering a view of the outdoors.

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
70 Church St, Nanaimo, BC, V9R5H4
  • Old City Quarter
    ‪6 min walk‬
  • Departure Bay Ferry Terminal
    ‪5 min drive‬
  • Duke Point Ferry Terminal
    ‪18 min drive‬
  • Nanaimo, BC (YCD)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | View from room

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator, Harbour View

Standard Room, 2 Double Beds, Refrigerator, Harbour View | View from room

Standard Room, 2 Double Beds, Refrigerator, Harbour View

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator, Harbour View (with Sofabed)

Suite, 1 King Bed, Refrigerator, Harbour View (with Sofabed) | View from room

Suite, 1 King Bed, Refrigerator, Harbour View (with Sofabed)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, Harbour View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Refrigerator, Harbour View

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Nanaimo

With a stay at Best Western Dorchester Hotel, you'll be centrally located in Nanaimo, a 5-minute drive from Departure Bay Ferry Terminal and 15 minutes from Duke Point Ferry Terminal. .This hotel is 0.1 mi (0.1 km) from Bastion and 0.1 mi (0.2 km) from Maffeo Sutton Park.

What's nearby

  • Nanaimo Museum - 6 min walk - 0.5 km
  • Old City Quarter - 6 min walk - 0.5 km
  • Vancouver Island University - 4 min drive - 2.7 km
  • Departure Bay Ferry Terminal - 5 min drive - 3.5 km
  • Duke Point Ferry Terminal - 18 min drive - 18.4 km

Getting around

  • Nanaimo, BC (YCD) - 13 min drive

Restaurants

  • ‪Tim Hortons - ‬9 min walk
  • ‪White Sails Brewing - ‬5 min walk
  • ‪Javawocky - ‬3 min walk
  • ‪The Vault Cafe - ‬6 min walk
  • ‪Lighthouse Bar and Restaurant - ‬8 min walk

About this property

Best Western Dorchester Hotel

Hotel in Nanaimo with 3 restaurants and a fitness center
Best Western Dorchester Hotel offers 71 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 71 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a hair salon. Additional amenities at this hotel include shopping on site, a ballroom, and a vending machine.
Satisfy your appetite at Top Notch Burgers, one of the hotel's 3 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Nanaimo? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Top Notch Burgers - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
The View Oceanside Grill - Overlooking the ocean, this restaurant serves dinner only. Reservations are required. Open daily.
Embers Wine & Charcuterie - Onsite fine-dining restaurant. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 30 metres
  • Street parking available
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 22 for adults and CAD 10 to 22 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Embers Wine & Charcuterie
  • The View Oceanside Grill
  • Top Notch Burgers

Things to do

  • Designer stores
  • Gym
  • Shopping
  • Wine tours

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (5,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 22 for adults, and CAD 10 to 22 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Dorchester
Best Western Dorchester Hotel
Best Western Hotel Dorchester
Best Western Plus Dorchester
Best Western Plus Dorchester Hotel
Best Western Plus Dorchester Hotel Nanaimo
Best Western Plus Dorchester Nanaimo
Dorchester Best Western
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Nanaimo
Best Western Nanaimo
Nanaimo Best Western
Best Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel Nanaimo

Best Western Dorchester Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 420 out of 1003 reviews
Rating 8 - Good. 355 out of 1003 reviews
Rating 6 - Okay. 126 out of 1003 reviews
Rating 4 - Poor. 66 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bobby

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Super Nanaimo hotel; highly recommend!

From the front desk to check in until check-out, we were more than impressed and so comfortable. We will be back to experience all of the fabulous restaurants associated with this hotel. Great location, lovely staff, nice clean, modern rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

SONGYONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and easy transportation
Stayed 1 night in Apr 2025

8/10 Good

Kimberly

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice pub/restaurant on ground floor. Would stay again.
Stayed 1 night in Apr 2025

8/10 Good

Gladia

Close to Harbour Air
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

shreya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazed. The area itself is nice. Harbour view and restaurants at walking distance.
Stayed 1 night in Apr 2025

8/10 Good

jung uk

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

8/10 Good

Ami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, appreciate accommodating the request for early check in. Room was clean and decent size, my reason for low rating was the coffee machine not being cleaned from inside, there was hair in the water tank. Overall I would recommend this hotel if ur visiting with family or for work
Stayed 1 night in Apr 2025

8/10 Good

Nandini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind. Location is great. It's a well kept property. The only issue I faced was that the room heater was extremely loud.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Gord

Liked: Cleanliness, staff & service, property conditions & facilities
An older property but the room was fresh and bright
Stayed 1 night in Apr 2025

8/10 Good

Kristina

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good. There is some road construction near by which threw the vibe off, but has nothing to do with them. Updated, comfortable, good view.
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and pleasant
Stayed 1 night in Apr 2025

10/10 Excellent

Johnathan

Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grace was very efficient and kind.
Stayed 1 night in Apr 2025

4/10 Poor

Akshit

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not enough parking
Stayed 1 night in Feb 2025

6/10 Okay

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay
Stayed 1 night in Feb 2025

2/10 Terrible

Michelle, Petrolia

Stayed 1 night in Mar 2025

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Central location and walkable to venue we were attending. Parking not an issue.
Stayed 2 nights in Mar 2025

8/10 Good

Ma. Katrina Gracia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hullo bus shuttle is right across the hotel. Convenient and walkable.
Stayed 1 night in Mar 2025

8/10 Good

Eileen

Liked: Cleanliness
Hotel was very clean, but my room was quite small, especially the bathroom. Parking was limited to a very small parking lot adjacent to the hotel.
Stayed 2 nights in Mar 2025