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West Wood Hotel

4.0 star property

Photo gallery for West Wood Hotel

Lobby sitting area
Minibar, in-room safe, desk, soundproofing
Sun deck
Reception hall
Cocktail bar, garden views, open 24 hours a day

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

View map
Eldama Ravine Road, Westlands, Nairobi
  • Place, University of Nairobi
    ‪4 min drive‬
  • Place, United Nations Office at Nairobi
    ‪7 min drive‬
  • Place, Yaya Centre
    ‪8 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, 1 Double Bed, Ensuite, Garden View

Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room, 1 Double Bed, Ensuite, Garden View

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • Water view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Glam Hotel Nairobi, Near Westgate Mall, Westlands
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 18 reviews
The price is AU$104
includes taxes & fees
16 Nov - 17 Nov
Glam Hotel Nairobi, Near Westgate Mall, Westlands

Reviews

West Wood Hotel Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 28 out of 70 reviews
Rating 8 - Good. 23 out of 70 reviews
Rating 6 - Okay. 9 out of 70 reviews
Rating 4 - Poor. 3 out of 70 reviews
Rating 2 - Terrible. 7 out of 70 reviews

Reviews

10/10 Excellent

Bert, Brooklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and the drinks was A 1 . Me and my travel group of friends was well taken care of .Quick transportation and very close to the mall and the nightlife . When you go to the bar ask for a strawberry margarita with Don julio. They make it the best in kenya . Very good staff as well .
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and attentive, especially Silvia she was the best! Always staying on top of orders and giving advice.
Stayed 9 nights in Jun 2025

10/10 Excellent

Mohammed

Stayed 1 night in Apr 2025

10/10 Excellent

Mohammed

Stayed 3 nights in Apr 2025

10/10 Excellent

Mohammed

Stayed 2 nights in Apr 2025

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer care service
Stayed 1 night in Apr 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very responsive and friendly staff. The only thing that I didn’t like was the breakfast that they serve. The options of what you can get is very limited. And the food is just not tasty at all. It’s below average compared to other places I’ve visited.
Stayed 5 nights in Jan 2025

8/10 Good

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Adedayo

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort

Requirement - bed only

Great location Simple but comfortable room Hot water is a mystery Smart tv can’t open Netflix
Stayed 1 night in Feb 2024

6/10 Okay

Maureen

Travelled with partner
Liked: Staff & service
The environment is amazing and the chef made amazing meals. Very fresh food and great juice options. The staff were also very warm and offered support.
Stayed 1 night in Mar 2023

2/10 Terrible

Annette, NAIROBI

We reached out via Expedia days to check-in to request for a refund or amendment, the Hotel advised that they would reach out on status, they never did despite the reasons given for the request. That was rather distasteful and the lack of communication was most regrettable.

10/10 Excellent

Sein

Stayed 3 nights in May 2022

10/10 Excellent

Sadia

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

2/10 Terrible

Boris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever!

Worst stay I’ve ever experienced. I booked and paid the hotel through Hotels.com however when I got there, they made me pay the rate I already paid a second time, charging me double because I had a guest. This was so unheard of, and I felt completely unsafe in a country I didn’t know at all. This is at very best a 2 star hotel, towels had a bad smell, the room door couldn’t be locked, and there’s no A/C or heater in the room.
Stayed 2 nights in May 2022

10/10 Excellent

Orisunmbola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of NBO's Best Kept Secrets Obviously

This is one of Nairobi's best kept secrets. Great, serene ambience you could as well be on a safari with all the wildlife around you. Great friendly staff and one of the best food I have tasted in an NBO hotel. I will stay here again and again.
Stayed 5 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Fernando

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great convenient location. The hotel is nice although a few minor enhancements would make it excellent. Overall good value for money.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lights in the room were quite dark and dim. There’s no aircon.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Apr 2021

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safari in Nairobi

West Wood Hotel is a special place. Very conveniently located in West Wood, its backyard makes you feel like you are already on safari with monkeys, did-diks, bee-eaters, etc. Very friendly staff and nice rooms.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and setting -- almost like the safari has begun with monkeys and did-diks in their back yard "jungle." Very friendly staff. Nice rooms. Quiet.
Stayed 1 night in Mar 2021

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay next to the forest

I really enjoyed the feeling of being in the forest with the views from the terrasse and the room. The stay was comfortable but the kitchen was too slow, it took us a long time to get food when we ordered some.
Stayed 4 nights in Feb 2021

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Nov 2020