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 Nairobi • 1 Room
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Town Lodge Upper Hill Nairobi

3.5 out of 5.0 Top Property
2nd Ngong Avenue, Nairobi, 1800 781 504
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Get an overview of this hotel
Comfortable Nairobi hotel in Nairobi Upper Hill with 4 restaurants

Popular property highlights

Free self parking
Free WiFi
Business centre
Laundry facilities
Smoke-free property

With a stay at Best Western Nairobi Upper Hill in Nairobi (Nairobi Upper Hill), you'll be within a 15-minute drive of Nairobi National Park and Yaya Centre. This hotel is 6.3 mi (10.1 km) from United Nations Office at Nairobi and 8.6 mi (13.9 km) from Thika Road Mall.

Make yourself at home in one of the 84 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this Colonial hotel include complimentary wireless internet access and concierge services.

Grab a bite at one of the hotel's 4 restaurants, or stay in and take advantage of the room service. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

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Town Lodge Upper Hill Nairobi

2nd Ngong Avenue, Nairobi,

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 84
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Smoke-free property
  • Airport transport
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 4
  • Number of meeting rooms - 1
  • Snack bar/deli
  • Free self parking
  • Luggage storage
  • Airport transport - pickup (surcharge)
  • Terrace

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Swahili

Parking

Free self parking

Room Amenities

Best Western Nairobi Upper Hill offers 84 accommodations with safes and complimentary bottled water. This Nairobi hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Ceiling fan
  • Desk
  • Room service
  • Free bottled water
  • Premium TV channels
  • Shower only
  • Hair dryer (on request)
  • Free WiFi
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste not available

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Best Western Nairobi Upper Hill has 4 restaurants on site.

Room service is available.

Nearby Things to do

  • Golfing nearby

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at noon

Minimum check-in age is: 18

Check-in time ends at 6:00 PM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

No rollaway/extra beds available

No cots (infant beds) available

Service animals not allowed

Debit cards

Guests will receive an email with special check-in instructions

Staffed front desk

Smoke detector

Guest will receive an email before arrival 24 hours

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

  • Fee for continental breakfast: approximately USD 10–15 for adults, and USD 8–12 for children
  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Country Lodge Nairobi
  • Country Nairobi
  • Town Lodge Upper Hill Nairobi Hotel
  • Town Lodge Upper Hill Hotel
  • Town Lodge Upper Hill Nairobi
  • Town Lodge Upper Hill
  • Country Hotel Nairobi

We should mention

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

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