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ibis Styles Nairobi Westlands

3.5 star property

Photo gallery for ibis Styles Nairobi Westlands

Lobby sitting area
1 bedroom, premium bedding, pillow-top beds, in-room safe
Exterior
3 bars/lounges
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Air conditioning

Explore the area

View map
Rhapta Road, Westlands, Nairobi, 00800
  • Place, Nairobi National Museum
    ‪2 min drive‬
  • Place, Kenyatta International Convention Centre
    ‪5 min drive‬
  • Place, United Nations Office at Nairobi
    ‪8 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

8.4 out of 10
Very good
(8 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 2 Single Beds (Trendy)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Single Beds (Trendy)

8.0 out of 10
Very good
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 3 Single Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 3 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 1 Double Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 Double Bed

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(13 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds (Trendy)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Double Room, 2 Double Beds (Trendy)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Similar properties

Exterior

The Crossroads Hotel Westlands

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 104 reviews
The Crossroads Hotel Westlands

About the area

Nairobi

A stay at ibis Styles Nairobi Westlands places you in the heart of Nairobi, within a 5-minute drive of Nairobi National Museum and Uhuru Park. .This eco-certified hotel is 2.9 mi (4.7 km) from Kenyatta International Convention Centre and 5.6 mi (9 km) from United Nations Office at Nairobi.

What's nearby

  • Sarit Centre - 10 min walk - 0.9 km
  • Nairobi National Museum - 2 min drive - 2.3 km
  • Uhuru Park - 4 min drive - 4.1 km
  • Kenyatta International Convention Centre - 5 min drive - 4.8 km
  • United Nations Office at Nairobi - 8 min drive - 5.5 km

Getting around

  • Syokimau Station - 29 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 31 min drive

Restaurants

  • ‪ArtCaffe Gastro Bar - ‬8 min walk
  • ‪270 Rooftop - ‬3 min walk
  • ‪Java House - Westlands Square - ‬8 min walk
  • ‪Inti Nikkei Japanese - ‬4 min walk
  • ‪Fogo Gaucho - ‬9 min walk

About this property

ibis Styles Nairobi Westlands

Eco-certified hotel with 2 restaurants and a full-service spa
Ibis Styles Nairobi Westlands offers 280 accommodations with safes and complimentary bottled water. These individually decorated accommodations include desks. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Revitalize Wellness Centre has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open select days. Children under 9 years old are not allowed in the spa without adult supervision. Guests under 9 years old are not allowed in the spa.

Stay in one of 280 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a nightclub, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a reception hall. Guests can get around on the shuttle (surcharge), which operates within 30 kilometers.
Grab a bite at Utamu Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A cruise ship terminal shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Utamu Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Kilele Lounge - Overlooking the garden, this café specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Skybar - Overlooking the garden, this café specializes in local and international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 30 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free cruise terminal shuttle
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kilele Lounge
  • Skybar
  • Utamu Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Nightclub

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 20 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number CPR/2010/29781

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 9 years old are not allowed in the spa, and guests under 9 years old are only allowed with adult supervision

Property is also known as

ibis Styles Nairobi Westlands Hotel
ibis Styles Westlands Hotel
ibis Styles Westlands
ibis Styles Nairobi Westlands Hotel
ibis Styles Nairobi Westlands Nairobi
ibis Styles Nairobi Westlands Hotel Nairobi

ibis Styles Nairobi Westlands Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 361 out of 710 reviews
Rating 8 - Good. 218 out of 710 reviews
Rating 6 - Okay. 60 out of 710 reviews
Rating 4 - Poor. 35 out of 710 reviews
Rating 2 - Terrible. 36 out of 710 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2025

6/10 Okay

Eritrea

Liked: Cleanliness, amenities, property conditions & facilities
The are was good. The property was clean. The rooms were small and no cub birds for your clothes but if you are staying 1 or 2 days and you have only few things it is ok
Stayed 6 nights in Jun 2025

10/10 Excellent

Oluwatosin

Stayed 3 nights in Jun 2025

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Steven

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibid Styles Nairobi remains a great value though the some changes are for the better - additional seating areas for the ground floor restaurant - and some are worse - enclosing all outdoor spaces that were previously open, such as the rooftop areas (why?) and even ones on the ground floor. The good: The beds are still comfortable enough though harder since I suspect they no longer use the Heavenly Mattress. The sheets are crisp and clean, the staff very attentive, the general decor of the rooms and public spaces make the hotel inviting. It appears that management does not pay attention to detail: There was water dripping from the ceiling in the main restaurant, the main floor men’s room could have someone fix fixtures, dings and bumps around the hotel, things that a walkthrough with a checklist would solve. Even though a painting and other maintenance is underway, rather than disguising materials as would be done in the rich economies, junk is easily seen on the mezzanine level. Why is a third-world standard being used? Stop letting the staff down.
Stayed 2 nights in Jun 2025

10/10 Excellent

Satoshi, Taito

Stayed 7 nights in Jun 2025

10/10 Excellent

Dean, Raleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Repeat customer.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jean

Liked: Cleanliness, property conditions & facilities
Restaurant staff was excellent Desk staff was shaming and snotty No pool Expensive happy hour small drinks but great food Amenities are in the room
Stayed 2 nights in May 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and staff
Stayed 3 nights in May 2025

8/10 Good

Jerusha, Marietta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Teresia

Travelled with family
I loved the cleanliness top notch
Stayed 3 nights in May 2025

8/10 Good

Ramnath

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in May 2025

10/10 Excellent

Eliud

Good
Stayed 1 night in Apr 2025

10/10 Excellent

Tarek Al

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
great location, friendly staff and good dining options
Stayed 1 night in May 2025

8/10 Good

Ramnath

Stayed 1 night in May 2025

8/10 Good

Manjinder singh

Travelled with family and small children
Liked: Cleanliness, amenities
Property almost good the location is little far fros Airport but it’s not bad overall it’s enjoyable trip Thanks
Stayed 3 nights in May 2025

10/10 Excellent

Micah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to local amenities and staff is very professional.
Stayed 5 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean service. Good location.
Stayed 2 nights in Apr 2025

8/10 Good

Micah

Liked: Cleanliness, staff & service, property conditions & facilities

My experience was good. Excellent staff.

Stayed 6 nights in May 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect!!
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Compact and clean

Small compact rooms but clean and a great stay for a night.
Stayed 1 night in Apr 2025

10/10 Excellent

Danosh

Stayed 3 nights in Mar 2025

10/10 Excellent

Deno

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay alot. The reception was warm and welcoming. I really felt safe and the dining at the restaurant was also amazing
Stayed 2 nights in Apr 2025

2/10 Terrible

Isaak

Stayed 1 night in Apr 2025

10/10 Excellent

Ali

Stayed 1 night in Apr 2025