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Hyatt Regency Nairobi Westlands

5.0 star property

Photo gallery for Hyatt Regency Nairobi Westlands

Exterior
Lobby
Lobby
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
38 MUTHITHI ROAD, WESTLANDS, Nairobi, 00800
  • University of Nairobi
    ‪12 min walk‬
  • Nairobi National Museum
    ‪12 min walk‬
  • Sarit Centre
    ‪13 min walk‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪20 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

  • 96 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed (Club Access)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed (Club Access)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Club Access)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Single Beds (Club Access)

  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Club Access)

Premium bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed (Club Access)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Private kitchenette

Apartment, 1 Bedroom

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, down duvets, in-room safe, desk

Deluxe Suite

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Shower, rainfall showerhead, free toiletries, hair dryer

Deluxe Room, 1 King Bed

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 82 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Basic Room, 2 Single Beds

  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Apartment (Studio)

Basic Apartment (Studio)

Basic Apartment (Studio)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment (Studio)

Deluxe Apartment (Studio)

Deluxe Apartment (Studio)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Breakfast, lunch, dinner served; Italian cuisine

Novotel Nairobi Westlands

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, (47)
The price is AU$284
for 1 room
includes taxes & fees
22 May - 23 May
Novotel Nairobi Westlands

About the area

Nairobi

With a stay at Hyatt Regency Nairobi Westlands, you'll be centrally located in Nairobi, within a 15-minute drive of United Nations Office at Nairobi and Nairobi National Park. .This luxury hotel is 7.8 mi (12.6 km) from Thika Road Mall and 0.7 mi (1.2 km) from Oshwal Religious Centre.

What's nearby

  • Sarit Centre - 13 min walk - 1.1 km
  • Nairobi National Museum - 13 min walk - 1.2 km
  • University of Nairobi - 15 min walk - 1.3 km
  • Kenyatta International Convention Centre - 4 min drive - 3.8 km
  • United Nations Office at Nairobi - 9 min drive - 7.9 km

Getting around

  • Syokimau Station - 28 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 32 min drive

Restaurants

  • ‪Blue Martini - ‬7 min walk
  • ‪Milan Kenya - ‬7 min walk
  • ‪Connect Coffee - ‬11 min walk
  • ‪Java Express - M.p Shah - ‬12 min walk
  • ‪Open House Restaurant - ‬11 min walk

About this property

Hyatt Regency Nairobi Westlands

Luxury hotel with a 24-hour health club and a sauna
Hyatt Regency Nairobi Westlands offers 219 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. 65-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 219 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at E.A.T., a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Nairobi? This hotel has 6135 square feet (570 square meters) of space consisting of conference space and 9 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
E.A.T. - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
District 6 - This sports bar serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Atrium - Onsite delicatessen. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • District 6
  • E.A.T.
  • The Atrium

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6,135 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in room
  • Fixed shower seat
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift (110 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Renovations and closures

The following facilities or services will be unavailable from April 16 2025 to April 29 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 55 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Up to 44 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 per person
  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses solar energy, plus eco-friendly cleaning products
Property Registration Number 99221531

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Regency Nairobi Westlands Hotel
Hyatt Regency Nairobi Westlands NAIROBI
Hyatt Regency Nairobi Westlands Hotel NAIROBI

Hyatt Regency Nairobi Westlands Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 25 out of 29 reviews
Rating 8 - Good. 2 out of 29 reviews
Rating 6 - Okay. 0 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 2 out of 29 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mirza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Wonderful!
Stayed 3 nights in Apr 2025

10/10 Excellent

HISASHI, Nairobi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are very kind and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Ericka

Stayed 1 night in Mar 2025

10/10 Excellent

JUNYA

Stayed 5 nights in Mar 2025

2/10 Terrible

Cleveland

Disliked: Cleanliness, staff & service, property conditions & facilities
I got scammed out of $50 when they promised to reverse the charge to my credit card for a airport transfer that they didn't provide.
Stayed 1 night in Feb 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, but construction noise during the day we found disturbing.
Stayed 2 nights in Jan 2025

2/10 Terrible

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interior rooms are an abomination. We paid extra while there ti change. Regardless of how nice the staff were.
Stayed 1 night in Feb 2025

10/10 Excellent

Franklin

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Kristine, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. I would definitely stay again. The rooms were spacious and very comfortable. The staff were attentive and kind.
Stayed 1 night in Jan 2025

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kunj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David, San Tan Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with really modern rooms with great views and one of the nicest gyms with a sauna I’ve ever seen in a hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Raphael

Stayed 3 nights in Dec 2024

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Edmund

Stayed 3 nights in Nov 2024

10/10 Excellent

Kelvin

Stayed 2 nights in Nov 2024

8/10 Good

Waridah

Stayed 1 night in Sep 2024

10/10 Excellent

Bernadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and concerned staff
Stayed 6 nights in Sep 2024

10/10 Excellent

Rajiv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had great experience
Stayed 1 night in Jul 2024

10/10 Excellent

Edward

Great
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always expect the best at Hyatt.
Stayed 6 nights in Mar 2024

10/10 Excellent

Mauricio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Maja

Liked: Cleanliness, staff & service, room comfort
Modern hotel with great facilities, the gym was amazing! You felt very safe and the staff was very helpful!
Stayed 4 nights in Dec 2024