Skip to main content
Beginning of main content
lastminute.com.au Verified Reviews
Room type Options Nightly price Book
Deluxe Courtyard Room with 2 Single Beds
35 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Fairmont Room with Queen Bed
35 square metres
1 Queen Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Verandah Room with King Bed
35 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 2 Single Beds
35 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Junior Suite, 1 Queen Bed
45 square metres
1 Queen Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Fairmont Room Twin - 2 single beds
35 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Norfolk Signature Suite with King Bed
79 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 3 children)
Select dates to see price
1937 Suite
45 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed
35 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Courtyard Room with King Bed
35 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury spa hotel, walk to University of Nairobi

Popular property highlights

Free valet parking
Free WiFi
Business centre
Laundry facilities
Babysitting or childcare (surcharge)

A stay at Fairmont The Norfolk places you in the heart of Nairobi, steps from University of Nairobi and a 3-minute drive from Kenyatta International Convention Centre. This luxury hotel is 2.4 mi (3.9 km) from The Sarit Centre and 3.4 mi (5.5 km) from Yaya Centre.

Make yourself at home in one of the 170 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy international cuisine at Lord Delamere Terrace, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Nairobi? This hotel has 2196 square feet (204 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 170
  • Number of floors - 3
  • Airport transport (surcharge)
  • Conference space
  • Coffee/tea in common areas
  • Internet access in public areas - surcharge
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Health club
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Internet access - wireless
  • Full-service spa
  • Internet access in public areas - high speed
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Sauna
  • Wedding services
  • Express check-in
  • Designated smoking areas
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Year Built – 1904
  • Number of restaurants - 2
  • Conference space size (feet) - 2196
  • Conference space size (meters) - 204
  • Number of outdoor pools - 1
  • Conference centre
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of swim-up bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Babysitting or childcare (surcharge)
  • Water dispenser
  • Vegetable garden
  • Ballroom
  • Banquet hall
  • Vegetarian breakfast available
  • Organic food
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • All property's electricity comes from renewable sources
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Languages spoken

  • English
  • French
  • German
  • Arabic
  • Greek
  • Swahili

Parking

Free self parking , Free valet parking

Room Amenities

Fairmont The Norfolk offers 170 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • Pillowtop mattress
  • Pillow menu
  • TV size (measurement) inch
  • Rainfall showerhead
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Wardrobe
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Lord Delamere Terrace - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Tatu Restaurant - This steakhouse specializes in American cuisine and serves dinner only. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to do

  • Golfing nearby
  • Fitness classes on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Sports massage

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 12:30 PM

Minimum check-in age is: 18

Check-in time ends at noon

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses geothermal energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

No rollaway/extra beds available

Children stay free

Number of children who can stay for free – 2

Debit cards not accepted

Staffed front desk

Smoke detector

Renewable energy source - geothermal

Security system

Children stay free - maximum age 5

Property is cleaned with disinfectant

Staff wear personal protective equipment

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

  • Fee for buffet breakfast: approximately KES 4500 for adults and KES 2250 for children
  • Airport shuttle fee: KES 8000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Fairmont Norfolk
  • Fairmont Norfolk Hotel
  • Fairmont Norfolk Hotel Nairobi
  • Fairmont Norfolk Nairobi
  • Norfolk Fairmont
  • Fairmont Hotel Nairobi
  • Fairmont Hotel Norfolk
  • Fairmont The Norfolk Hotel Nairobi
  • Norfolk Hotel Nairobi
  • Norfolk Nairobi
  • Fairmont The Norfolk Hotel
  • Fairmont The Norfolk Nairobi
  • Fairmont The Norfolk Hotel Nairobi

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • Green Globe
Sorry, we seem to have had an issue loading our review content. Try again?