Mercure Nairobi Upper Hill

4.0 star property

Photo gallery for Mercure Nairobi Upper Hill

Minibar, in-room safe, desk, soundproofing
Breakfast, lunch, dinner served; pool views
Meeting facility
Breakfast, lunch, dinner served; pool views
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Air conditioning
  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

View map
Longhorn Road Off Kilimanjaro Avenue, Upperhill, Nairobi, 00000
  • Place, Uhuru Park
    ‪13 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪3 min drive‬
  • Place, Yaya Centre
    ‪5 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪17 min drive‬

Room options

Classic Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Nairobi

With a stay at Mercure Nairobi Upper Hill in Nairobi (Upper Hill), you'll be within a 15-minute drive of Nairobi National Park and United Nations Office at Nairobi. .This eco-certified hotel is 9.5 mi (15.4 km) from Thika Road Mall and 0.9 mi (1.4 km) from Uhuru Park.

What's nearby

  • Uhuru Park - 13 min walk - 1.2 km
  • Nairobi Hospital - 20 min walk - 1.7 km
  • Kenyatta International Convention Centre - 3 min drive - 2.6 km
  • University of Nairobi - 3 min drive - 2.6 km
  • Yaya Centre - 5 min drive - 3.7 km

Getting around

  • Syokimau Station - 23 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 25 min drive

Restaurants

  • ‪friends bar and restaurant - ‬16 min walk
  • ‪Java KMA - ‬12 min walk
  • ‪Art Caffe - Britam Tower - ‬6 min walk
  • ‪Bonds Garden Restaurant - ‬8 min walk
  • ‪Dala lounge and grill - ‬14 min walk

About this property

Mercure Nairobi Upper Hill

Art Deco hotel with a 24-hour front desk and a restaurant
Mercure Nairobi Upper Hill offers 44 air-conditioned accommodations with minibars and safes. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). Additional amenities at this Art Deco hotel include gift shops/newsstands, a hair salon, and a ballroom. Guests can catch a ride on the shuttle (surcharge), which operates within 200 kilometers.
Grab a bite to eat at the Kahawa restaurant, a restaurant where you can take in the pool view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include wired internet access (surcharge), limo/town car service, and dry cleaning/laundry services. Planning an event in Nairobi? This hotel has 5813 square feet (540 square meters) of space consisting of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Kahawa restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (USD 2.50 per day)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 200 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 per person
  • A restaurant

Restaurants on site

  • Kahawa restaurant

Things to do

  • Pool

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5,813 square feet of conference space
  • Coworking space
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift (120 centimetre wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (120 centimetre high)

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 3740 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 per person
  • Fee for wired internet in public areas: USD 2.5 per day (rates may vary)
  • Airport shuttle fee: USD 35 per person (one-way)
  • Rollaway bed fee: USD 3740 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Crowne Plaza Hotel Nairobi
Crowne Plaza Nairobi
Nairobi Crowne Plaza Hotel