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Nishitetsu Hotel Croom Nagoya

3.0 star property

Photo gallery for Nishitetsu Hotel Croom Nagoya

Lobby
Lobby
Daily buffet breakfast (JPY 1800 per person)
In-room safe, free WiFi, bed sheets, wheelchair access
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View map
3-4-3, Naka-ku, Nagoya, Aichi, 460-0003
  • Place, Oasis 21
    ‪4 min walk‬
  • Place, Osu Shopping District
    ‪15 min walk‬
  • Place, Nagoya Castle
    ‪18 min walk‬
  • Airport, Nagoya (NGO-Chubu Centrair Intl.)
    ‪34 min drive‬

Room options

View all photos for Double Room, Non Smoking (Rain shower without bath tub)

In-room safe, free WiFi, bed sheets, wheelchair access

Double Room, Non Smoking (Rain shower without bath tub)

9.4 out of 10
Exceptional
(17 reviews)
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Comfort Double Room, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Comfort Twin Room, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Non Smoking (with bath tub)

In-room safe, free WiFi, bed sheets, wheelchair access

Double Room, Non Smoking (with bath tub)

9.0 out of 10
Wonderful
(11 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Nagoya

With a stay at Nishitetsu Hotel Croom Nagoya, you'll be centrally located in Nagoya, within a 5-minute drive of Osu Shopping District and Nagoya Castle. .This hotel is 11.4 mi (18.4 km) from LEGOLAND Japan and 11.3 mi (18.1 km) from Port Messe Nagoya.

What's nearby

  • Chubu Electric MIRAI TOWER - 3 min walk - 0.3 km
  • Oasis 21 - 4 min walk - 0.4 km
  • Osu Shopping District - 15 min walk - 1.3 km
  • Nagoya Castle - 18 min walk - 1.6 km
  • Nagoya Station Tourist Information Center - 4 min drive - 3.3 km

Getting around

  • Hisaya-odori Station - 3 min walk
  • Sakaemachi Station - 8 min walk
  • Chubu Centrair Intl. Airport (NGO) - 55 min drive

Restaurants

  • ‪日本酒処華雅 - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪CAFÉ de CRIÉ - ‬1 min walk
  • ‪台湾ラーメン 仙 - ‬1 min walk
  • ‪二八蕎麦 そばいち - ‬2 min walk

About this property

Nishitetsu Hotel Croom Nagoya

Hotel with a 24-hour front desk, near Nagoya Castle
Nishitetsu Hotel Croom Nagoya offers 242 accommodations with safes and complimentary bottled water. Flat-screen televisions come with pay movies.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals).
Make yourself at home in one of the 242 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 per person
  • Self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

NISHITETSU CROOM NAGOYA
Nishitetsu Croom Nagoya Nagoya
NISHITETSU HOTEL CROOM NAGOYA Hotel
NISHITETSU HOTEL CROOM NAGOYA Nagoya
NISHITETSU HOTEL CROOM NAGOYA Hotel Nagoya

Nishitetsu Hotel Croom Nagoya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 638 out of 1017 reviews
Rating 8 - Good. 300 out of 1017 reviews
Rating 6 - Okay. 54 out of 1017 reviews
Rating 4 - Poor. 11 out of 1017 reviews
Rating 2 - Terrible. 14 out of 1017 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, easy transportation and next to a very lively area, tons of dining/shopping options. Room is tiny. Plenty of washer/dryer in the laundry room. The building is right by the street, but we didn’t hear any noise at night. Smart TV in the room is a nice touch, we were able to watch Harry Potter on Netflix, which is not available in the U.S.
Stayed 4 nights in May 2025

8/10 Good

Kwokshu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location.
Stayed 2 nights in May 2025

8/10 Good

Jack

Liked: Staff & service, property conditions & facilities
Room size small
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in Nagoya

This is an amazing hotel. Really impressed with the hotel condition and service. I put do not disturb for the whole stay but the hotel hang the fresh towel and water bottles everyday in front of the door.. this is a very nice gesture. The area is quiet but very convenient, near to Sakae shopping district with walkable around 8’ walk. Just beside the hotel there’s 7eleven too. I will be back to this hotel for sure.
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Lucia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nagoya is not a touristic city and the staff has no information about restaurants, a map with interesting places to go. I suggest also to have the address in Japanese characters for the taxi.
Stayed 1 night in May 2025

10/10 Excellent

Kohji

Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the friendly staff and the clean hotel and rooms. The breakfast buffet offered a good selection of Japanese and Western food. The location is close by the subway and a popular restaurant/shopping district. This was my first time using a public bath, and I found the experience relaxing. The hotel offers 1 large hot water pool indoors and 2 smaller pools outside. The locker room area offers free water and other amenities to make the experience comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Damien Kin Yip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with very friendly and helpful staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Carlos

Stayed 3 nights in Apr 2025

6/10 Okay

amy

Stayed 3 nights in Mar 2025

10/10 Excellent

Kheira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly. Very central.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in allem eine super Unterkunft, sehr nette und aufmerksame Angestellte, sauberes Zimmer und gute Ausstattung
Stayed 2 nights in Feb 2025

6/10 Okay

Tanmay

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Location was convenient, thats it. The bathroom was dirty n there were hairs in bathrub. Average hotel for average price.
Stayed 2 nights in Feb 2025

10/10 Excellent

Baluyut Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area but strategically located. Easy to get around and nearest train station is just 2minutes away. Highly recommended and i would definitely stay in this hotel again when in Nagoya
Stayed 3 nights in Jan 2025

10/10 Excellent

Josef

Stayed 4 nights in Dec 2024

10/10 Excellent

Mandeline

Stayed 1 night in Jan 2025

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

I usually don't review hotels but Nishitetsu Hotel Croom exceeded my expectations. The property is located conventiently next to Hisayaodori station, with the station entrance on the corner of the block. Front desk staff speak english, making check in easy. I booked a double room non smoking with rainhead shower. The room itself is very spacious by Japan standards, with a great open layout that can easily accomodate 2 people. The toilet and shower are in seperate rooms which I prefer. The power sockets have enough space to fit a travel adaper plug (unlike other hotels I've stayed at) and most of the room lights are controllable via the panel next to the bed. The tv offers on demand (paid) movies, facility information (Laundry status etc), and area information. On arrival, there were bottles of water in the room which I appreciate. The hotel has a public bath which is nice but I didn't end up using. There is a 7 Eleven also conventietly located next door. My only critiques are the floor being a little stained (but otherwise the room was very clean), not much space in front of the toilet, the washing machines frequently being unavailable due to use by other customers (wash/dry cycle takes 2 hours, 4 machines for both genders, 2 for exclusively for female), and the bed side table and bin being a little small. Check out is easy with a self serve machine. I will definitely be staying here again next time I am in Nagoya. Thanks.
Stayed 2 nights in Nov 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Su

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient.
Stayed 1 night in Oct 2024

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Hiroshi, Bellevue

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never disappointed Nishitetsu hotels
Stayed 2 nights in Oct 2024

10/10 Excellent

Otto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very nice. They had good recommendations for food but ended up going with a burger joint nearby. Hotel was clean and the room was good for our trip to Ghibli park.

10/10 Excellent

Cathrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel - clean and comfortable. Near a train station. Breakfast- not so many protein options
Stayed 1 night in Sep 2024