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Best Western Mystic Hotel

2.5 star property

Photo gallery for Best Western Mystic Hotel

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)
Exterior
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)
Free daily continental breakfast
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Air-conditioning
  • Gym

Explore the area

View map
48 Whitehall Ave, Mystic, CT, 06355
  • Place, Olde Mistick Village
    ‪11 min walk‬
  • Place, Mystic Aquarium and Institute for Exploration
    ‪16 min walk‬
  • Place, Mystic Seaport
    ‪3 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(51 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

8.8 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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The price is AU$142
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About the area

Mystic

With a stay at Best Western Mystic Hotel in Mystic, you'll be near the beach, within a 15-minute walk of Olde Mistick Village and Mystic Aquarium and Institute for Exploration. .This hotel is 1.3 mi (2.1 km) from Mystic Seaport and 8.2 mi (13.2 km) from Naval Submarine Base New London.

What's nearby

  • Olde Mistick Village - 11 min walk - 1.0 km
  • Mystic Aquarium and Institute for Exploration - 16 min walk - 1.4 km
  • Charles W. Morgan at Mystic Seaport - 2 min drive - 2.8 km
  • Mystic Seaport - 3 min drive - 3.2 km
  • Foxwoods Resort Casino - 16 min drive - 15.4 km

Getting around

  • Mystic Station - 7 min drive
  • New London, CT (GON-Groton - New London) - 14 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪B.F. Clyde's Cider Mill - ‬4 min drive
  • ‪The Mystic Diner & Restaurant - ‬9 min walk
  • ‪Somewhere In Time - ‬2 min drive
  • ‪Mango's Wood Fired Pizza Co. - ‬13 min walk

About this property

Best Western Mystic Hotel

Best Western Mystic Hotel offers 120 air-conditioned accommodations with safes and complimentary newspapers. 50-inch LED televisions come with premium cable channels, pay movies, and Netflix. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 120 air-conditioned rooms featuring refrigerators and LED televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
Grab a bite from the grocery/convenience store serving guests of Best Western Mystic Hotel. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - December 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property enforces quiet hours from 11:00 PM to 7:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 51 lbs per pet)

Pets cannot be left unattended

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Mystic

Comfort Inn Mystic

Mystic Comfort Inn

Comfort Hotel Mystic

Comfort Inn Mystic Ct

Quality Inn Mystic

Quality Mystic

Best Mystic Hotel Mystic

Quality Inn Mystic Groton

Best Western Mystic Hotel Hotel

Best Western Mystic Hotel Mystic

Best Western Mystic Hotel Hotel Mystic

Best Western Mystic Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 287 out of 533 reviews
Rating 8 - Good. 152 out of 533 reviews
Rating 6 - Okay. 65 out of 533 reviews
Rating 4 - Poor. 16 out of 533 reviews
Rating 2 - Terrible. 13 out of 533 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Kayla

Stayed 2 nights in Feb 2026

8/10 Good

Charesse

Stayed 2 nights in Feb 2026

8/10 Good

Joyce

Stayed 1 night in Jan 2026

10/10 Excellent

Noemi

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and well maintained. The staff was excellent especially Jay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nancy

Stayed 3 nights in Jan 2026

4/10 Poor

Kaitlyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Issues with card when calling to check in. They were putting in the expiration date wrong. Then again they tried charging the second night back to back to that obviously declined because it looked like a duplicate charge. Very stressful. Beds are rock hard and cheap. The breakfast is disgusting. Only bacon and eggs. No usually sausage, potatoes, pancakes and everything else you usually find at breakfasts in hotels. The walls are paper thin and you could hear people running around past 11p at night upstairs and in the hallways on first floor where we were. Never will be back. The only reason it’s 2 stars in staff was nice and housekeeping did a great job of keeping everything clean.
Stayed 2 nights in Jan 2026

10/10 Excellent

Fritz

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff, the gym their willingness to help
Stayed 4 nights in Jan 2026

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff, seemless check-in, clean, comfortable room and overall accomadations.
Stayed 1 night in Jan 2026

10/10 Excellent

jeffrey

Liked: Cleanliness
check in was a breeze.
Stayed 1 night in Jan 2026

8/10 Good

Kayla

Stayed 1 night in Dec 2025

10/10 Excellent

Kyle

Stayed 1 night in Jan 2026

10/10 Excellent

Edward

Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Dec 2025

10/10 Excellent

Beautiful

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Dec 2025

10/10 Excellent

Katia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless, quiet and comfortable
Stayed 2 nights in Nov 2025

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at this hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Igor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great service!!!
Stayed 1 night in Dec 2025

6/10 Okay

Charito

Stayed 1 night in Dec 2025

10/10 Excellent

Kristina

Stayed 2 nights in Nov 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and staff was very friendly
Stayed 2 nights in Oct 2025

8/10 Good

David

Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t get room warm. We switched rooms and everything was fine
Stayed 1 night in Dec 2025

4/10 Poor

Venie, Oxford

Travelled with partner
Disliked: Amenities
Thermostat was difficult to regulate. Very warm in the room. Bath tub was very slippery, should have had a non slip mat We went to breakfast came back before 10:30 and we were locked out. (Mind you check out was 11am.) Went to the front desk and she didn't see surprise at all. The gap around the door was very large not really sure how secure the door t was.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Clean establishment, courteous staff
Stayed 2 nights in Nov 2025

2/10 Terrible

Jennifer

Stayed 1 night in Aug 2025