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Embassy Suites by Hilton Myrtle Beach Oceanfront Resort

4.0 star property

Photo gallery for Embassy Suites by Hilton Myrtle Beach Oceanfront Resort

7 outdoor pools
Sports facility
Meeting facility
Terrace/patio
7 outdoor pools

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Free Wi-Fi

Explore the area

View map
9800 Queensway Blvd, Myrtle Beach, SC, 29572-5266
  • Place, Myrtle Beach Beaches
    ‪1 min walk‬
  • Place, Kingston Beach
    ‪3 min walk‬
  • Place, Apache Pier
    ‪9 min walk‬
  • Airport, Myrtle Beach, SC (MYR-Myrtle Beach Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, TUB)

View from room

Suite, 1 King Bed, Accessible (Mobility & Hearing, TUB)

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 47 sq m
  • Sleeps 4

View all photos for 1 King Bed, Non Smoking, Ocean View

32-inch flat-screen TV with cable channels, TV, MP3 dock

1 King Bed, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Ocean View, Non-Smoking

View from room

One King Bed, Ocean View, Non-Smoking

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 47 sq m
  • Sleeps 4

View all photos for Suite, Accessible (Mobility & Hearing, Roll-in Shower)

View from room

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 47 sq m
  • Sleeps 4

View all photos for Premium Suite, Non Smoking, King, Mobility & Hearing, Tub

View from room

Premium Suite, Non Smoking, King, Mobility & Hearing, Tub

  • Ocean view
  • 47 sq m
  • Sleeps 4

View all photos for Premium Suite, 1 King Bed, Non Smoking, Ocean View

View from room

Premium Suite, 1 King Bed, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 47 sq m
  • Sleeps 4

View all photos for Premium Suite, 1 King Bed, Non Smoking

View from room

Premium Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Suite PARTIAL Oceanview

View from room

King Suite PARTIAL Oceanview

8.6 out of 10
Excellent
(17 reviews)
  • Partial ocean view
  • 47 sq m
  • Sleeps 4

View all photos for King Suite Oceanfront

View from room

King Suite Oceanfront

9.0 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • 61 sq m
  • Sleeps 4

View all photos for Mobility and Hearing Accessible Premium King Bed Suite with Tub

1 bedroom, premium bedding, in-room safe, desk

Mobility and Hearing Accessible Premium King Bed Suite with Tub

  • Sleeps 4

View all photos for Premium Suite, 2 Queen Beds, Ocean View

View from room

Premium Suite, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll In Shower)

View from room

Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll In Shower)

  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Corner (Partial View)

View from room

Suite, 2 Queen Beds, Corner (Partial View)

8.8 out of 10
Excellent
(6 reviews)
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Bathtub (Mobility/Hearing)

32-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Bathtub (Mobility/Hearing)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Mobility/Hearing, Roll In Shower)

View from room

Premium Room, 2 Queen Beds, Accessible (Mobility/Hearing, Roll In Shower)

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

32-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(15 reviews)
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for King Suite with Ocean and Splash View

1 bedroom, premium bedding, in-room safe, desk

King Suite with Ocean and Splash View

  • Sleeps 4

View all photos for Mob/hear Access Ocean View Two Queen Premium Suite with Roll in Shower

1 bedroom, premium bedding, in-room safe, desk

Mob/hear Access Ocean View Two Queen Premium Suite with Roll in Shower

  • Sleeps 4

View all photos for Two Queen Bed Suite with Ocean/Pier View

1 bedroom, premium bedding, in-room safe, desk

Two Queen Bed Suite with Ocean/Pier View

  • Sleeps 6

2 Queen Beds Suite-Ocean View

  • Sleeps 6

View all photos for 2 Queen Premium Suite Ocean View

1 bedroom, premium bedding, in-room safe, desk

2 Queen Premium Suite Ocean View

  • Sleeps 6

View all photos for 2 Room Suite-1 King Bed Ocean View

1 bedroom, premium bedding, in-room safe, desk

2 Room Suite-1 King Bed Ocean View

  • Sleeps 4

View all photos for Premium King Suite-Ocean Front

1 bedroom, premium bedding, in-room safe, desk

Premium King Suite-Ocean Front

  • Sleeps 4

View all photos for Two-Room Deluxe Suite With 1 King Bed-Ocean Front

1 bedroom, premium bedding, in-room safe, desk

Two-Room Deluxe Suite With 1 King Bed-Ocean Front

  • Sleeps 4

View all photos for 2 Queen Ste Mob/Hearing Access Tub Ocean View

1 bedroom, premium bedding, in-room safe, desk

2 Queen Ste Mob/Hearing Access Tub Ocean View

  • Sleeps 6

View all photos for 2 Room Suite-1 King Bed Partial Ocean View

1 bedroom, premium bedding, in-room safe, desk

2 Room Suite-1 King Bed Partial Ocean View

  • Sleeps 4

View all photos for Premium King Suite with Ocean View

1 bedroom, premium bedding, in-room safe, desk

Premium King Suite with Ocean View

  • Sleeps 4

View all photos for 2 Queen Corner Suite-Partial Ocean View

1 bedroom, premium bedding, in-room safe, desk

2 Queen Corner Suite-Partial Ocean View

  • Sleeps 6

View all photos for Suite With 2 Queen Beds-Mobility/Hearing Accessible With Roll-in Shower And Ocean View

1 bedroom, premium bedding, in-room safe, desk

Suite With 2 Queen Beds-Mobility/Hearing Accessible With Roll-in Shower And Ocean View

  • Sleeps 6

View all photos for 1 King Suite Mob/Hearing Access Tub Ocean View

1 bedroom, premium bedding, in-room safe, desk

1 King Suite Mob/Hearing Access Tub Ocean View

  • Sleeps 4

View all photos for Mobility/Hearing Accessible Suite With 1 King Bed, Roll-in Shower, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Mobility/Hearing Accessible Suite With 1 King Bed, Roll-in Shower, Ocean View

  • Sleeps 4

Similar properties

2 outdoor pools, pool cabanas (surcharge), pool loungers
Hilton Myrtle Beach Resort
  • Pool
  • Spa pool
  • Spa
  • Kids’ pool
3.9 out of 5, Good, 1,004 reviews
The price is AU$204
includes taxes & fees
16 Feb - 17 Feb
Hilton Myrtle Beach Resort

About the area

Myrtle Beach

When you stay at Embassy Suites by Hilton Myrtle Beach Oceanfront Resort in Myrtle Beach, you'll be on the beach, within a 5-minute drive of Myrtle Beach Beaches and Apache Pier. .This beach resort is 8.6 mi (13.8 km) from Broadway at the Beach and 9.3 mi (14.9 km) from Myrtle Beach Boardwalk.
View more Resorts in Myrtle BeachOpens in a new window

What's nearby

  • Myrtle Beach Beaches - 1 min walk - 0.0 km
  • Kingston Beach - 3 min walk - 0.3 km
  • Apache Pier - 9 min walk - 0.8 km
  • Arcadian Shores Golf Club - 2 min drive - 2.0 km
  • Tanger Outlets Myrtle Beach - 3 min drive - 2.6 km

Getting around

  • North Myrtle Beach, SC (CRE-Grand Strand) - 12 min drive

Restaurants

  • ‪Toasty Breakfast House - ‬3 min drive
  • ‪Bimini's Oyster Bar and Seafood Cafe - ‬4 min drive
  • ‪Black Drum Brewing - ‬1 min walk
  • ‪Sandals Lounge - ‬4 min drive
  • ‪Kroger Fuel Center - ‬4 min drive

About this property

Embassy Suites by Hilton Myrtle Beach Oceanfront Resort

Family fun on the beach, with 7 outdoor pools, near Apache Pier
Embassy Suites by Hilton Myrtle Beach Oceanfront Resort offers 255 accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Myrtle Beach resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

A health club and a water park with a lazy river and waterslides are featured at the resort. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 255 guestrooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor pools, a complimentary water park, and a health club. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Coastal Grill, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Myrtle Beach? This resort has 46689 square feet (4338 square meters) of space consisting of a conference center and 19 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Coastal Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 20 per night; includes in/out privileges)
  • Covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Coastal Grill

Things to do

  • 18-hole adjacent golf course
  • 7 outdoor pools
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Lazy river
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free water park access
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business centre
  • Conference centre (46,689 square foot of space)

Outdoors

  • Firepit
  • On the beach
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 1986
  • Renovated entire property - March 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 44.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Children's club/arcade access
  • Fitness center access
  • Health club access
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 20 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Kingston
Embassy Suites Hilton Myrtle Beach Oceanfront Resort
Embassy Suites Kingston Plantation Hotel
Embassy Suites Kingston Plantation Hotel Myrtle Beach
Embassy Suites Plantation
Kingston Embassy Suites
Kingston Plantation Embassy Suites
Embassy Suites Myrtle Beach-Oceanfront Resort Myrtle Beach
Embassy Suites Myrtle Beach-Oceanfront Resort
Embassy Suites Myrtle Beach-Oceanfront Myrtle Beach
Embassy Suites Myrtle Beach-Oceanfront
Embassy Suites Hilton Myrtle Beach Oceanfront
Embassy Suites Hilton Oceanfront
Embassy Suites by Hilton Myrtle Beach Oceanfront Resort Resort

Embassy Suites by Hilton Myrtle Beach Oceanfront Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 554 out of 1000 reviews
Rating 8 - Good. 216 out of 1000 reviews
Rating 6 - Okay. 121 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Everything was perfect..
Stayed 2 nights in Nov 2025

10/10 Excellent

Andres

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have started staying at this hotel this past spring. We been 3 times since. Absolutely love it. My family looks forward to it now. We hope it stays the same or improves. We are already looking forward to next spring.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Stayed 4 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
WNL
Stayed 2 nights in Oct 2025

10/10 Excellent

Unique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view was stunning. Hotel was clean and very comfortable
Stayed 2 nights in Oct 2025

6/10 Okay

Pedro

Business traveller
Disliked: Staff & service
Rude waiter asking us to leave our table at the restaurant because
Stayed 1 night in Oct 2025

8/10 Good

Kadiiga

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beach view clear, breakfast was good
Stayed 2 nights in Oct 2025

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, property conditions & facilities
Best vacation stay I’ve experienced
Stayed 3 nights in Oct 2025

6/10 Okay

Joaquim

Travelled with group
Liked: Staff & service
Deception on oceanfront hotel? when majority of rooms do not face ocean. Ocean views ? Consider as partial or full are misleading. Expected more from a 4 star hotel rating. This place should be a 3 star. Rooms Not updated as noted in 2023.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities, property conditions & facilities
Great view, shower, breakfast, and staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Leslie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Oct 2025

10/10 Excellent

Kris, Bartonville

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location with beautiful views of the expansive beach.
Stayed 2 nights in Oct 2025

6/10 Okay

Grace

Stayed 2 nights in Oct 2025

6/10 Okay

Tylor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2025

6/10 Okay

LaKeisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a beautiful view of the beach. We knew it would be raining but we didn't mind it. The king bed we had was very comfortable and the room was clean. We cannot wait to return to enjoy the pools with our children.
Stayed 1 night in Oct 2025

8/10 Good

Cassy

Stayed 1 night in Oct 2025

6/10 Okay

Kathryn

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

SARAH

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great view of pool area and beach. Suite was clean and very comfortable. We didn’t realize we would be charged $20/day for parking plus $40/day for resort (pool, beach etc) until checking in. We elected it would be worth while.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great access to the beach and pool
Stayed 2 nights in Oct 2025

4/10 Poor

Kyesha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room smelled like smoke. Though it was updated it could of been cleaner.The latch on the bedroom balcony door was broke. A maintenance man came to check it out, but he never came back. I didn't like we were charged for parking and resort fees. Most hotels don't have parking fees. I didn't know this Embassy Suites was part of a resort, if so, I wouldn't have stayed here. The ocean view, breakfast, and the complimentary drinks were good.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach View was fine. The room we had was 613 it was located above the air conditioning units which were fairly loud. Couldn’t hear the ocean very well because of the air conditioning units. The room was facing North.
Stayed 2 nights in Sep 2025

8/10 Good

Shamaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely enjoyed my stay at the Embassy suites. My room was very spacious. I had forgot that I booked a suite so to walk in and see a seating area a separate bedroom and then my bathroom was amazing. The view was outstanding. I could look right out on my wraparound balcony and see the ocean. I will definitely be back again. let me add that the complementary breakfast was amazing. As well as the cocktail hour.
Stayed 2 nights in Sep 2025

4/10 Poor

Karen R

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
King Oceanfront Corner Suite While the view and beachfront location were nice, the overall stay was disappointing given the price. Parking was very limited, especially late at night, and the property is about 20 minutes from most main attractions, which was inconvenient. The Jacuzzi hours were inconsistent—it was supposed to close at sundown, yet I saw people using it around 10 p.m., and during the day it was filled with children, making it less relaxing. I was told the fire pit closed at sunset, so I avoided it in the evenings, only to learn on our last day that it actually stayed open until 10 p.m. My room had cleanliness issues, including hair in the sink and rust on the showerhead, and shortly after check-in, maintenance entered with another staff member to address something, which felt disruptive. My sister’s room was not ready until 7 p.m., while mine was available when we arrived around 1:30, delaying our plans. The $40 daily resort fee felt unreasonable, as I was told it only covered pool access, and the two drink coupons were only valid from 5 to 6:30 p.m., a time when most guests may not be present. There was no assistance with luggage, and I could not reach the front desk directly, having to call the main number to request towels and sheets. Breakfast was average, with the made-to-order omelet being the best item while most other options were cold or soggy. Overall, the service, cleanliness, location, and amenities did not justify the price or the “resort” title.
Stayed 4 nights in Sep 2025