10/10 Excellent
Niki
14 May 2025
Liked: Cleanliness, staff & service, property conditions & facilities
For starters my stay was incredibly peaceful while within the hotel. Everything is on its way or fully updated on the interior and the exterior of the building. Fresh linens, brand new and clean bathtub were nice to see. Staff were friendly and prompt with check in and check out, though I didnt know there was a minimal cash deposit of $20 for prepaid customers, I luckily traveled with cash this trip (which I dont normally do). There wasnt any third party advertising for that policy, only at the location. The rates were incredibly cheap for a pleasent and incredibly quiet stay. They were stuffed to the gills every night and I didnt hear a peep. The area of which this hotel is at is extremely rough. Leaving and coming back to my room was always a bit unnerving. Between two run down liquor lockers and multiple abandoned buildings on a road with potholes the size of my car in a clearly heavily drug run area, as a woman traveling alone I wish I would have known that. I appreciated the property and stay, but I would have paid extra to not feel uncomfortable coming and going feeling like I did. Another downfall about the location is, as someone that was traveling through to site see, its a bit of an annoying distance from the lake and activities becuz it is in Muskegon Heights. If its just an overnight stay for an event it would make sense but the amount of times I went back out to do things made it daunting. Overall the stay was brilliant but would not pick to stay here again.
Niki
Stayed 2 nights in May 2025