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Itsy Hotels Cruz Royale Santacruz West

2.0 star property

Photo gallery for Itsy Hotels Cruz Royale Santacruz West

Reception
Exterior
Staircase
Reception
Reception

Reviews

3.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Anand Commercial Centre, SV Rd, Next to AshaParekhHospital SantacruzWest, Mumbai, Maharashtra, 400054
  • Place, Linking Road
    ‪3 min walk‬
  • Place, Ashtavinayak Temple
    ‪3 min walk‬
  • Place, Juhu Beach
    ‪19 min walk‬
  • Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪15 min drive‬

Room options

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includes taxes & fees
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About the area

Mumbai

Located in Mumbai (Santacruz), Itsy Hotels Cruz Royale Santacruz West is within a 10-minute drive of U.S. Consulate General and Juhu Beach. .This hotel is 5.3 mi (8.5 km) from NESCO Center and 10 mi (16 km) from Marine Drive.

What's nearby

  • Linking Road - 3 min walk - 0.3 km
  • Ashtavinayak Temple - 3 min walk - 0.3 km
  • Juhu Beach - 19 min walk - 1.7 km
  • Nanavati Super Speciality Hospital - 6 min drive - 1.8 km
  • Carter Road Promenade - 6 min drive - 1.7 km

Getting around

  • Western Express Highway Station - 5 min drive
  • Mumbai Santacruz Station - 11 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 22 min drive

Restaurants

  • ‪Sandwizzaa - ‬6 min walk
  • ‪Ram & Shyam - ‬8 min walk
  • ‪Shiv Mahal Restaurant - ‬5 min walk
  • ‪Shabari Restaurant - ‬4 min walk
  • ‪National Restaraunt & Bar - ‬5 min walk

About this property

Itsy Hotels Cruz Royale Santacruz West

Itsy Hotels Cruz Royale Santacruz West offers 30 accommodations with complimentary bottled water and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.
Stay in one of 30 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Conveniences include desks and electric kettles, and housekeeping is provided daily.
This hotel offers designated smoking areas.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Treebo Trend Cruz Royale
Itsy By Treebo Cruz Royale
Itsy Hotels Cruz Royale Santacruz West Hotel
Itsy Hotels Cruz Royale Santacruz West Mumbai
Itsy Hotels Cruz Royale Santacruz West Hotel Mumbai

Itsy Hotels Cruz Royale Santacruz West Reviews

Reviews

3.4
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 2 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

4.8/10

Cleanliness

4.8/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Sanjay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst exerience, no buffet breakfast.only room service with limited item(2 nos) and quantity was also restricted. Per plate only 2 nos small uttapam. Pre check in charges was taken but no bill given. Room size is very small for the amount charged.
Stayed 2 nights in Apr 2024

4/10 Poor

Bala

Disliked: Cleanliness
Stayed 3 nights in Jun 2023

4/10 Poor

Abeda

Disliked: Staff & service, property conditions & facilities

Bad location

This hotel was a lot expensive considering it's location and condition. Outside of the hotel is dark and hard to see hotel's sign/name. Front entrance of the hotel is smelly and dirty. Room condition: Our room was very small - just the bed itself takes the whole room. There's no window; bathroom was small but clean and functional. Breakfast option was very limited. There's no good restaurant or other facility within walking distance. Staff: Although the front desk staff was polite, some of the staff need little more training and politeness with smiley faces. The guard's behavior was unacceptable - he asked our taxi to stay out of the gate but we had large suitcases - so my husband had to talk to him separately. Same for the day we checked in - it was late at night and asked the guard if it was the right hotel, he was about to give us wrong info for us to drive away. This hotel is in an odd location - next to a railway colony - that's it - no other facilities for travelers to use. So, unless you have no other options, don't just book this hotel seeing it's picture online.
Stayed 2 nights in May 2023