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SureStay by Best Western Mount Pleasant Racine

2.5 star property

Photo gallery for SureStay by Best Western Mount Pleasant Racine

Free daily self-service breakfast
Reception
Fitness facility
Premium bedding, desk, blackout curtains, iron/ironing board
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
6421 Washington Ave, Mount Pleasant, WI, 53406-3919
  • Place, Quarry Lake Park
    ‪6 min drive‬
  • Place, Keland House
    ‪7 min drive‬
  • Place, DeKoven Center
    ‪10 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Country Inn & Suites by Radisson, Mt. Pleasant-Racine West, WI
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, 1,002 reviews
The price is AU$154
includes taxes & fees
30 Nov - 1 Dec
Country Inn & Suites by Radisson, Mt. Pleasant-Racine West, WI

About the area

Mount Pleasant

With a stay at SureStay by Best Western Mount Pleasant Racine in Mount Pleasant, you'll be within a 15-minute drive of Lake Michigan and Smolenski Park. .This hotel is 2.1 mi (3.4 km) from Regency Mall and 2.3 mi (3.8 km) from Stewart-McBride Park.

What's nearby

  • Ascension All Saints Hospital - Spring Street Campus - 6 min drive - 3.6 km
  • Quarry Lake Park - 6 min drive - 5.3 km
  • Keland House - 7 min drive - 5.3 km
  • DeKoven Center - 10 min drive - 6.8 km
  • University of Wisconsin-Parkside - 10 min drive - 12.3 km

Getting around

  • Sturtevant Station - 8 min drive
  • General Mitchell Intl. Airport (MKE) - 27 min drive

Restaurants

  • ‪Culver's - ‬4 min drive
  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪O&H Danish Bakery - ‬10 min walk

About this property

SureStay by Best Western Mount Pleasant Racine

Hotel in Mount Pleasant with free breakfast and a 24-hour fitness center
SureStay by Best Western Mount Pleasant Racine offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Mount Pleasant hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 62 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including wireless internet access (surcharge) and a vending machine.
At SureStay by Best Western Mount Pleasant Racine, enjoy a satisfying meal at the restaurant. A complimentary self-serve breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
SureStay by Best Western Mount Pleasant Racine has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

SureStay by Best Western Mount Pleasant Racine Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 238 out of 610 reviews
Rating 8 - Good. 194 out of 610 reviews
Rating 6 - Okay. 87 out of 610 reviews
Rating 4 - Poor. 43 out of 610 reviews
Rating 2 - Terrible. 48 out of 610 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Frances

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Tina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean. The room above us was very loud with children running for hours. It was 100 degrees out and we wanted to swim. At checkin, we seen the sign the pool was out of service. I was NOT happy. We arrived 20 min early and was told we could not check in and must come back. It was not a great experience and would not pay what we did for a room that was loud and no pool for my 2 year old grandson.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Ok for a quick stay

First room we had smelled like smoke, but the person at the front desk switched us to a new room right away. The pool is unavailable and the breakfast was sub par compared to other Fairfield’s I have stayed at.
Stayed 2 nights in Aug 2025

8/10 Good

Brian

Liked: Staff & service
Good value!!! Pool not working seems like a common problem here (it was “out of order”). Not the cleanest or quietest place, but I feel it was fine and we got what we paid for. Thank you :)
Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Access was good, staff were very pleasant, Facilities were old and worn and the refrigerators were terrible..
Stayed 4 nights in Aug 2025

6/10 Okay

Sarah

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool was closed and there was mold all around the tub
Mold
Stayed 2 nights in Aug 2025

8/10 Good

Roman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Gayle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely poor customer service by Cheryl at the front desk, Horrible, horrible attitude! She Continuously rolled her eyes at us when checking us in because she had difficulty with check in. They advertise having a pool, but there was no using it. They advertise room darkening curtains, but there were none. They advertise a snack area where purchases can be made, but it was dirty and dusty, and only had approximately six items you could choose. The freezer in our refrigerator was frosted up and we could not use it. Our room keys stopped working midway through our visit. We wanted to relax and watch a good movie, but only three channels came in on the TV. Fairfield Inn was a joke!! We could not wait to run out of there. We left at 6:45 AM on our checkout day.
Snack area
Poor reception on TV
Stayed 1 night in Aug 2025

6/10 Okay

Susan, Bloomington

Travelled with family
Disliked: Amenities, property conditions & facilities
I thought something was funky when I was asked whether we watch TV when we checked in. Then in the room, the TV only worked on a couple stations, there was no offer to change rooms or to have a reduction in the bill. The outlets at the desk were non-functional and a couple light bulbs were burned out. The hotel seemed "tired" and in need of some sprucing up.
Stayed 1 night in Aug 2025

2/10 Terrible

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marriott Hotel needs to upday this location badly

When I go to a hotel, I expect it to be a welcoming environment. Well, walking up to the door we noticed the grass was way overgrown, and the doors were filthy. We did not even want to touch the handles. And a sign on the door stating the weight room and pool, are temporarily shut down. That in itself wanted me to ask for a refund. Upon entering our room there are no words for good ending. The breakfast was very disappointing, most people like more of choice for hot foods other then eggs & sausage. Like waffles, biscuits & gravy, sausage patties. What about fresh fuit and really have water available for customers at all times. I think it pretty sad when customers have to volunteer to mow the lawn and clean the front doors.
I really want to take a shower with all this mold.
What's up with the dry glue that dripped everywhere when installing the sink?
Stayed 2 nights in Aug 2025

4/10 Poor

Ashley, Austin

Travelled with family
Disliked: Amenities, property conditions & facilities
For a family of 4, there was only 1 washcloth and 2 towels, when asking for more, the lady looked at me and shook her head no- wasn’t sure they had any. Breakfast was very small, no real options. Pool was closed and was not aware until checking in at the hotel. Beds were comfortable, but loading/unloading doors were not automatic, so made it harder to accommodate all the things.
Stayed 3 nights in Jul 2025

6/10 Okay

Mark

Okay
Stayed 1 night in Jul 2025

2/10 Terrible

Katrice

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was very comfortable. Very clean in the room and bathroom was spotless.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ramiro Garza

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast and good location.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sabino

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was great except the tub had lots of mold around, and also the carpet was not cleaned completely. There were crumbs around, and I found a dirty plastic fork underneath the sink.
Stayed 1 night in Jul 2025

6/10 Okay

Sherri

Travelled with family
Stayed 6 nights in Jul 2025

6/10 Okay

David

Travelled with family
Liked: Staff & service

An OK experience but not great.

We checked into a room with a wet carpet so we requested another room. That was quickly accomplished, which was much appreciated. Breakfast was just OK with not a lot of choices. The pool was closed, which was disappointing. The hotel is in a nice area and is easy to get to. The staff was nice, though our towels were changed 1 day out of 3 while the beds were strangely not made nor the soap changed. The beds were a little soft for my taste.
Stayed 3 nights in Jul 2025

6/10 Okay

Shawna

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom had caulking that was extremely old and peeling off. Mildew/ mold growing . Tears in carpet. Bathroom had hair on walls and wash rags hanging on the shower from a previous guest
Old caulking peeling off bathtub
TV on treadmills in the gym didn't work
Mold / mildew in bathtub
Mold/ mildew in bathtub
Stayed 3 nights in Jul 2025

2/10 Terrible

Kirsten

Travelled with family
Disliked: Amenities, property conditions & facilities
Do not stay here walked in staff was nice rooms were gross and had bed bugs my first time ever experiencing this
Stayed 1 night in Jul 2025

4/10 Poor

Ashley

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Needs some work

The beds were comfortable. It was fairly quiet. BUT…. The bathroom was gross. There was mold/mildew all over the shower. Like there was no attempt to clean it. It just looks like the whole place needs some repair and deep cleaning. There were stains on the curtains and shower curtain. Paint chipping all over in the bathroom.
Stayed 1 night in Jul 2025

6/10 Okay

Rachel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was closed! There was no notice when we booked, just a sign on the door. Pros: 1. Staff was very friendly 2. Amazing water pressure in shower 3. Location Cons: 1. Facility needs major updates! The staff is trying to keep things cleaned that need to be replaced 2. The bathroom was gross! Fix the caulk 3. Plugs in lamp did not work and there are no wall outlets 4. Room smelled musty from the AC This location has such potential but they have not kept up with the facility. There are other, better hotels in the area that I would recommend over this one.
Stayed 2 nights in Jul 2025

2/10 Terrible

will

Stayed 4 nights in Jul 2025

6/10 Okay

Glenna

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Friendly staff. Hotel is older.

This is an average hotel. Definitely needs remodeling. Staff was very friendly.
Stayed 1 night in Jul 2025

4/10 Poor

Pamela

No swimming pool.

This is thev3rd time in 3 years we have used this hotel and the advertisement says there is a pool. All 3 times I've called directly to be sure the pool was open and all 3 times the answer was yes. All 3 times, it's been closed for our whole stay. I dont feel we should pay full price for the room since thaye #1 lying about the pool being open and false advertising.
Stayed 4 nights in Jul 2025