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Keys Hotel

3.0 star property

Photo gallery for Keys Hotel

Exterior
Free self-parking
Traditional Cottage
Outdoor pool
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning

Explore the area

View map
Uru road, Moshi, Kilimanjaro, 0933
  • Place, Uhuru Park
    ‪18 min walk‬
  • Place, Moshi Outdoor Market
    ‪3 min drive‬
  • Place, Moshi Cemetery
    ‪3 min drive‬
  • Airport, Kilimanjaro (JRO-Kilimanjaro Intl.)
    ‪57 min drive‬

Room options

View all photos for Premium Room

Premium Room

Premium Room

  • Garden view
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 King Bed and 1 Single Bed

View all photos for Traditional Cottage

Traditional Cottage

Traditional Cottage

  • Garden view
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

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About the area

Moshi

A stay at Keys Hotel places you in the heart of Moshi, within a 5-minute drive of Uhuru Park and Moshi Outdoor Market. .This hotel is 7.7 mi (12.3 km) from Kilimanjaro National Park and 1.5 mi (2.4 km) from Moshi Cemetery.

What's nearby

  • Uhuru Park - 18 min walk - 1.6 km
  • Moshi Outdoor Market - 3 min drive - 2.2 km
  • Moshi Cemetery - 3 min drive - 2.2 km
  • Kilimanjaro National Park - 19 min drive - 14.0 km
  • Materuni Waterfalls - 24 min drive - 14.7 km

Getting around

  • Kilimanjaro (JRO-Kilimanjaro Intl.) - 61 min drive

Restaurants

  • ‪SsoH Coffee - ‬3 min drive
  • ‪The Kitchen - ‬4 min drive
  • ‪Pub alberto - ‬19 min walk
  • ‪Union Cafe - ‬3 min drive
  • ‪Fresh Restaurant - ‬2 min drive

About this property

Keys Hotel

Keys Hotel offers 30 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 30 air-conditioned rooms featuring minibars. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including a nightclub and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served daily from 7 AM to 10 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary English breakfast is served each morning between 7 AM and 10 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free English breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Nightclub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 8:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per child: USD 15.0 (from 6 to 12 years old)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Keys Hotel Travel Tours Moshi

Keys Travel Tours Moshi

Keys Hotel Hotel

Keys Hotel Moshi

Keys Hotel Hotel Moshi

Keys Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 24 reviews
Rating 8 - Good. 11 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 2 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Khalifa Mohamed, Zanzibar

Stayed 1 night in Dec 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Matt

Travelled with group
Liked: Cleanliness, staff & service
The property is at a high level of accommodation for the area, however, broken fixtures and leaking toilets across the bathroom floor were issues we faced. The room did not match the online pictures. This was pointed out and the room changed. Staff were friendly and attentive for the most part. Food was good.
Stayed 3 nights in Aug 2024

4/10 Poor

Rick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Tired and unfriendly.

The pictures of hotels.com are deceiving. This is a tired, rough around the edges hotel. The manager was very nice but his restaurant staff need a lesson in customer service. Raw chicken for dinner. Sent back but the bill came anyway. The manager eventually partially refunded it. The cabana room bathroom was moldy and the entry door lock broken. There are better hotels in Moshe for the same price or less.
Stayed 1 night in Nov 2021

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Have a nice stay!

Staff was always helpful and would go out of their way to help. The room was just as advertised and the ground were well kept. The pool was nice and the food was delicious.
Stayed 2 nights in Oct 2021

8/10 Good

Mihaly

Stayed 3 nights in Aug 2021

10/10 Excellent

Courtney, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great hot water. Very clean. Friendly staff. Would recommend.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location in attractive part of Moshi and close to town center.
Stayed 1 night in Aug 2019

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

The waiters were so kind and helpful, always with a smile. We came back a day early from our Kilimanjaro trek and they were able to accommodate us without hesitation. Great place to stay!
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility very nice. Staff friendly and always helpful. Only thing was took an hour or more to get food once it was ordered.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stafg was so helpful and friendly. We arrived after 4days of canceled flights and delays. They allowed us to sleep in and made breakfast for us at Noon...they went above and beyond and Charles our waiter was so thoughtful..what a wonderful introduction to Tanzania's
Stayed 2 nights in Jun 2019

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thoroughly enjoyed our stay at Keys Hotel in Moshi. Staff were amazing-friendly, attentive and went the extra mile to please. Good restaurant and bar. Spacious comfortable rooms- have your torch handy as we had several short power cuts. Easy walk to main town and markets. Gift shop on site with local curios that are cheaper than those in town! Recommended.
Stayed 1 night in Oct 2018

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Jerry, Columbus, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Keys is a modest, clean hotel with a staff who are excellent. Everyone is helpful. This is the fourth time that I have stayed at the Keys while working on an education project with the local Rotary Club.
Stayed 3 nights in Oct 2018

8/10 Good

Gro

Stayed 3 nights in Apr 2024

8/10 Good

Annelieke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay while exploring the Kilimanjaro area. Staff is super friendly and the pool is wonderful! Cottages are basic, but clean and food is good! Really enjoyed my stay here and would recommend it to anyone who want to be close to Kilimanjaro!
Stayed 4 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

ok - men ikke mere

Ok - men kun til en enkelt overnatning
Stayed 1 night in Feb 2020

8/10 Good

Ole Overmark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejlig hotel til meget rimelige penge

Dejlig hotel der fuldt ud levede op til vores forventninger.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities
Rooms were just okay. Food was average. Couldnt find our expedia reservation.
Stayed 1 night in Aug 2019

8/10 Good

Jan F.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2019

10/10 Excellent

Gleicon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom!!

Hotel muito bom, com ótimas instalações, uma piscina muito gostosa e um restaurante com muitas opções, sendo a pizza fresquinha feita no forno a lenha a melhor opção. Funcionários muito atenciosos e gentis. Não temos nada a reclamar da estadia de 2 noites.
Stayed 2 nights in Mar 2019

10/10 Excellent

Suzuki, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
従業員はとても親切で、部屋も綺麗に清掃してくれます。シャワーは、電熱式ではなく、若干不安定になる時もありますが、湯量が豊富です。通り沿いなので車の音と一階のレストランの音で夜遅くまで、やや騒がしいので、夜に静かな環境を求める人には不向きかもしれません。
Stayed 9 nights in Aug 2018