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Crystal Tower Hotel

3.5 star property

Photo gallery for Crystal Tower Hotel

Interior
Hallway
Classic Double Room
Exterior
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
Aquiles Lanza 1323, Montevideo, 11100
  • Place, Intendencia Lookout
    ‪1 min walk‬
  • Place, Independence Plaza
    ‪14 min walk‬
  • Place, Salvo Palace
    ‪14 min walk‬
  • Airport, Montevideo (MVD-Carrasco Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

8.8 out of 10
Excellent
(11 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.4 out of 10
Very good
(9 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Triple room, 1 double bed and 1 single bed

Triple room, 1 double bed and 1 single bed

Triple room, 1 double bed and 1 single bed

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room (2 beds)

Superior Double Room (2 beds)

Superior Double Room (2 beds)

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds

Triple Room, Multiple Beds

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Luxury Twin Room, 2 Double Beds

Luxury Twin Room, 2 Double Beds

Luxury Twin Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

Luxury Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

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About the area

Montevideo

With a stay at Crystal Tower Hotel, you'll be centrally located in Montevideo, within a 10-minute walk of Artisan Market and Contemporary Art Museum. .This hotel is 0.9 mi (1.5 km) from Independence Plaza and 1.1 mi (1.7 km) from Solis Theater.

What's nearby

  • Intendencia Lookout - 1 min walk - 0.2 km
  • Contemporary Art Museum - 10 min walk - 0.8 km
  • Rambla of Montevideo - 10 min walk - 0.9 km
  • Independence Plaza - 14 min walk - 1.2 km
  • Salvo Palace - 14 min walk - 1.2 km

Getting around

  • Montevideo Central Station - 9 min drive
  • Carrasco Intl. Airport (MVD) - 40 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Ruffino - ‬4 min walk
  • ‪Pizza Subte - ‬2 min walk
  • ‪Cafetería IM (1Er.Piso) - ‬3 min walk
  • ‪La Pasiva - ‬2 min walk

About this property

Crystal Tower Hotel

Hotel with a restaurant, 6-minute walk to Artisan Market
Crystal Tower Hotel offers 78 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Montevideo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 78 air-conditioned rooms featuring minibars and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.
Enjoy recreational amenities such as a fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a ferry terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Crystal Tower Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Covered parking on site (USD 17 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 9 for adults and USD 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 11 years of age.
  • You may be asked to pay the following charges at the property: Uruguay Value-Added Tax (VAT) at 10%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Uruguay. Note if you are a resident of Uruguay and your stay is between 15 November to the day after Easter you will be asked to pay VAT. For any stays outside these dates, you are exempt from VAT.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9 for adults and USD 9 for children
  • Covered self parking fee: USD 17 per day
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Crystal Tower Hotel Montevideo
Crystal Tower Hotel
Crystal Tower Montevideo
Crystal Tower Hotel Hotel
Crystal Tower Hotel Montevideo
Crystal Tower Hotel Hotel Montevideo

Crystal Tower Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 261 out of 519 reviews
Rating 8 - Good. 169 out of 519 reviews
Rating 6 - Okay. 59 out of 519 reviews
Rating 4 - Poor. 21 out of 519 reviews
Rating 2 - Terrible. 9 out of 519 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Este hotel estuvo muy agradable el que, sin duda, recomendaría. Las instalaciones son sobresalientes, todo está impecable y es estéticamente muy agradable, con un diseño que invita al descanso y la admiración. El desayuno merece una mención especial por su variedad y calidad. Sin embargo, la única gran desventaja es la conexión an internet, que es muy lenta y poco confiable para los q nos hospedamos en los cuartos al fin del edificio.
Stayed 1 night in Oct 2025

6/10 Okay

Ashod

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Let's start with positive impressions. The hotel has very nice foyer, friendly front desk and good location. Our room was spacious with many comfort points like the bed and armchairs. Convenient table and office chair, universal plug. Bedsheets were clean and pillows comfortable. Now the negative ones. Awfully slow Wi-Fi that kept disconnecting. The toilet smelled urine. The seat was missing a screw and the other screw was barely holding it, with yellow stain (most probably dry urine). The sink water was evacuating very slowly, because the drain pipe was squished In several spots. I reported the problems (except the smell thinking it was just an omission) to the front desk and was promised to have the problems fixed. When we came back in the evening nothing was done. The toilet seat or the floor were not washed.
Stayed 2 nights in Oct 2025

8/10 Good

Eleonai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general muy bien. Lo único que no funcionó o no supe fue como llenar la tina directamente con la llave de nariz , de lleno con la regadera
Stayed 1 night in Oct 2025

8/10 Good

Constanza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and the room was nice. Good breakfast and services. Close to everything. However, neighborhood doesnt look very safety at night
Stayed 5 nights in Sep 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness
noisy. great staff. no shower chair for people with disabilities. breakfast is good. clean rooms. city center, not safe after dark outside. it was ok for us. $30 for a 6pm checkout was nice, but they need accommodation for people with disabilities too.
Stayed 2 nights in May 2025

10/10 Excellent

vladimir

Stayed 1 night in May 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathtubs leaked, air conditioning not working and leaking had to sleep thoughts without, limited hot water.

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adequate for convenient location, great staffing.

Good location, very friendly staff, facilities dated and lacked basic convenience of coffee pot, or hot water kettle in room.
Stayed 9 nights in Mar 2025

6/10 Okay

Carole

Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marcelo, the front desk guy was really nice. Very helpful and knowledgeable about the neighborhood. Recommend a good place to eat and to meet people
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Michele, Ottawa

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There is nothing unique about the property. It's in a good area, given where we needed to be. Our room wasn’t overly large. The bathroom was basic and could have used some fixing up (loose toilet seat, antiquated shower head, shower curtain rod which kept falling). Would definitely NOT be rating this hotel at the 4 stars it gives itself!
Stayed 2 nights in Jan 2025

10/10 Excellent

Preetinder

Stayed 1 night in Dec 2024

8/10 Good

JORGE

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Dec 2024

4/10 Poor

hamid

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is in very nice location but is very old inside the room everything make noise and you can hear your neighbour no Cooffee maker in the room all towels is very very old and nobody speak English don’t go to this hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Ruben

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stuff and very helpful .
Stayed 6 nights in Aug 2024

10/10 Excellent

Jhonatan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good overall
Stayed 3 nights in Jul 2024

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect
Stayed 6 nights in Jun 2024

6/10 Okay

Syd

Travelled with family
Liked: Cleanliness, amenities
The hotel's central location was excellent, providing easy access to all the attractions, although breakfast was not included. A drawback was the thin walls, allowing us to hear our neighbors and the loud noise of doors closing. Fortunately, our room had a loud air conditioner. We encountered a strong sewer smell from the bathroom, which was very inconvenient, but the staff was helpful and moved us to a different room. The swing shift staff were friendly, and the night shift worker was welcoming. However, the day shift staff did not even greet us as we left. Overall, it was a good stay, but there is room for improvement.
Stayed 6 nights in Apr 2024

8/10 Good

John, SAN JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel in Centro. Price was reasonable
Stayed 1 night in Apr 2024

10/10 Excellent

Daron

Liked: Property conditions & facilities
Front desk receptionists were very helpful. Hotel is walking distance to Hard Rock and Half Oyster shell restaurant. I was given drinking tokens which was unexpected. Excellent choice for a hotel at a reasonable price!!
Stayed 1 night in Apr 2024

8/10 Good

Lydia

Liked: Cleanliness, room comfort

Central location.

Average hotel, clean a little overpriced. Central location.
Stayed 3 nights in Apr 2024

6/10 Okay

claudia

Travelled with group
Liked: Cleanliness, staff & service
It is ok for a night or tow. Good location but it is quite old
Stayed 1 night in Mar 2024