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Novotel Monterrey Valle

4.0 star property

Photo gallery for Novotel Monterrey Valle

Bar (on property)
Lobby
Exterior
Porch
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Laundry
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Ave Lazaro Cardenas 3000, Esq Dr Alt. Col. Valle Oriente, San Pedro Garza García, NL, 66269
  • Fashion Drive
    ‪9 min walk‬
  • Auditorium Pabellón M
    ‪4 min drive‬
  • Macroplaza
    ‪5 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪32 min drive‬

Room options

View all photos for Superior Double Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room, 2 Double Beds

  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

ibis Monterrey Valle

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, (1003)
The price is AU$121
for 1 room
includes taxes & fees
3 July - 4 July
ibis Monterrey Valle

About the area

San Pedro Garza García

Located in San Pedro Garza García (Valle Oriente), Novotel Monterrey Valle is within a 10-minute walk of Metropolitan Center and Showcenter Complex. .This family-friendly hotel is 0.8 mi (1.3 km) from Fashion Drive and 3.3 mi (5.3 km) from Auditorium Pabellón M.

What's nearby

  • Fashion Drive - 9 min walk - 0.8 km
  • Auditorium Pabellón M - 4 min drive - 4.2 km
  • Macroplaza - 5 min drive - 5.3 km
  • Monterrey Institute of Technology - 6 min drive - 5.3 km
  • Fundidora Park - 6 min drive - 6.9 km

Getting around

  • Edison Station - 6 min drive
  • General Mariano Escobedo Intl. Airport (MTY) - 44 min drive

Restaurants

  • ‪La Torrada - ‬6 min walk
  • ‪Restaurante 365 Novotel - ‬1 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Fidencio - ‬6 min walk
  • ‪Olive Garden - Monterrey Valle Oriente - ‬6 min walk

About this property

Novotel Monterrey Valle

Art Deco hotel with a 24-hour front desk and a restaurant
Novotel Monterrey Valle offers 238 air-conditioned accommodations with laptop-compatible safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

This San Pedro Garza García hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 238 air-conditioned rooms featuring heated floors and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Art Deco hotel include concierge services, an arcade/game room, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Novotel Monterrey Valle has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (MXN 100 per stay)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 335 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (114 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to January 15:
  • Swimming pool
The property will be renovating from September 1 2024 to August 1 2025 (completion date subject to change). The following areas are affected:
  • Elevator
  • Lobby
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500.00 per pet, per night, plus a deposit of MXN 500 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 335 per person
  • Covered self parking fee: MXN 100.00 per stay
  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 500.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Monterrey Novotel
Novotel Monterrey
Novotel Monterrey Valle
Novotel Monterrey Valle Garza Garcia
Novotel Monterrey Valle Hotel
Novotel Monterrey Valle Hotel Garza Garcia
Novotel Valle
Novotel Valle Monterrey
Novotel Hotel Monterrey Valle
Novotel Monterrey Valle Hotel San Pedro Garza Garcia
Novotel Nuevo Leon
Nuevo León Novotel
Novotel Monterrey Valle San Pedro Garza Garcia
Novotel Monterrey Valle Pedro
Novotel Monterrey Valle Hotel
Novotel Monterrey Valle San Pedro Garza García
Novotel Monterrey Valle Hotel San Pedro Garza García

Novotel Monterrey Valle Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 441 out of 1005 reviews
Rating 8 - Good. 236 out of 1005 reviews
Rating 6 - Okay. 156 out of 1005 reviews
Rating 4 - Poor. 98 out of 1005 reviews
Rating 2 - Terrible. 74 out of 1005 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jose Ernesto, San Pedro Garza García

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel must warn guests BEFORE booking that there are renovation works in place. Mediocre cleaning and had to call front desk as there was no warm water. Will think it twice before stay there again.
Stayed 1 night in Mar 2025

4/10 Poor

Alejandro

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

I will not come back to this hotel.

This is an old property under renovation. The rooms were small and the bathrooms were extremely outdated. The breakfast was very limited and food options were not impressive at all. The staff was friendly though. My biggest disappointment was not clarifying the room was for 2 adults and they charged me extra. Not cool.
Stayed 3 nights in Mar 2025

4/10 Poor

lizeth, Houston

First I got a room with a tub so high I can’t get o. It, the shower head was down the middle of the wall so either I need to get a step or chair to help me get in shower and if I did O will need to shower kneel on the tub. I asked for room change and it was quick 10 min tops, the room they gave me didn’t have a plug to charge the cel, the ight stand was the size of a bible book, I have some snack one night watching TV and the candy wrapped was in one of the tinny night stand not even move it , when I try to put my clothes in one of the drawers got stuck and cans pushed back, try the second drawer one of my shirts got rip from a nail inside the drawer I looked and was. Piece of wood and nail chipped inside, I got breakfast two times and I have to get up and look for the coffe pot to refill my cup when I was living and signify my ticket the waiter asked me if I wanted to add a tip I told him why is buffet I got up and served my self no one checked on my even I have to get up and refill my coffe three times and was like 5 waiters standing just there talking , NOPE I WONT RECOMMEND THIS HOTEL they advise me before it was under construction but that one thing so different from having courtesy to the client
Stayed 4 nights in Mar 2025

2/10 Terrible

Luis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Don’t show pictures of the remodeled rooms if my bathroom has 80’s rules
Stayed 2 nights in Mar 2025

10/10 Excellent

eduardo

Stayed 1 night in Feb 2025

8/10 Good

Armando

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By the price the hotel is in excellent location
Stayed 1 night in Mar 2025

10/10 Excellent

Bertha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Carolina, Roseville

Business traveller
Disliked: Property conditions & facilities
The room ac wasn’t working properly, the room was to hot and i couldn’t sleep well because of the heat.
Stayed 1 night in Mar 2025

10/10 Excellent

eduardo

Stayed 1 night in Mar 2025

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jose Antonio Olivares

Stayed 3 nights in Feb 2025

10/10 Excellent

osvaldo

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

JAVIER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

PERLA

Liked: Cleanliness, staff & service
Noise by construction
Stayed 1 night in Feb 2025

8/10 Good

Meihua, Smyrna

Liked: Cleanliness
WiFi coverage is bad
Stayed 4 nights in Feb 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Peter

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

JOSE, Santiago

Stayed 1 night in Nov 2024

8/10 Good

eleoveres

Liked: Cleanliness, staff & service
Great place to stay, older but nice
Stayed 5 nights in Dec 2024

2/10 Terrible

Baruch

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is so old filthy
Stayed 2 nights in Nov 2024

10/10 Excellent

Leila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Brittany

Disliked: Property conditions & facilities
Horrible
Stayed 2 nights in Nov 2024

4/10 Poor

SERVIACERO, LEON

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

ROSA

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024