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City Express Plus by Marriott Monterrey Galerias

3.0 star property

Photo gallery for City Express Plus by Marriott Monterrey Galerias

Superior Room, 1 Queen Bed with Sofa bed
Lobby
Free daily continental breakfast
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Gym
  • Room service
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

View map
Av. San Jerónimo 311, San Jerónimo, Monterrey, NL, 64640
  • Place, Galerias Monterrey
    ‪7 min walk‬
  • Place, Plaza Fiesta San Agustin
    ‪7 min drive‬
  • Place, Macroplaza
    ‪10 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪41 min drive‬

Room options

View all photos for Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds

8.4 out of 10
Very good
(6 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed

8.0 out of 10
Very good
(17 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Monterrey

With a stay at City Express Plus by Marriott Monterrey Galerias in Monterrey (San Jerónimo), you'll be a 2-minute drive from Galerias Monterrey and 8 minutes from Fundidora Park. .This hotel is 3.6 mi (5.8 km) from Macroplaza and 5 mi (8.1 km) from Monterrey Institute of Technology.

What's nearby

  • Galerias Monterrey - 7 min walk - 0.6 km
  • Museo del Obispado - 17 min walk - 1.5 km
  • Fashion Drive - 6 min drive - 4.2 km
  • Plaza Fiesta San Agustin - 7 min drive - 4.6 km
  • Macroplaza - 10 min drive - 6.1 km

Getting around

  • Edison Station - 4 min drive
  • General Mariano Escobedo Intl. Airport (MTY) - 41 min drive

Restaurants

  • ‪Los Legendarios - ‬9 min walk
  • ‪CheveCraft - ‬8 min walk
  • ‪Palax - ‬8 min walk
  • ‪El Gran Pastor - ‬8 min walk
  • ‪Carl's Jr. - ‬9 min walk

About this property

City Express Plus by Marriott Monterrey Galerias

Hotel with free breakfast, 9-minute walk to Galerias Monterrey
City Express Plus by Marriott Monterrey Galerias offers 149 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 149 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall. Guests can get around on the complimentary shuttle, which operates within 10 km.
Enjoy a meal at Café Plus, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Café Plus - Onsite family restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Café Plus

Things to do

  • Gym

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

City Express Plus Monterrey San Jeronimo Hotel
City Express Plus San Jeronimo Hotel
City Express Plus San Jeronimo
City Express Plus Monterrey Galerías Hotel
City Express Plus Galerías Hotel
City Express Plus Galerías
City Express Plus Monterrey San Jeronimo

City Express Plus by Marriott Monterrey Galerias Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 505 out of 1002 reviews
Rating 8 - Good. 261 out of 1002 reviews
Rating 6 - Okay. 102 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 87 out of 1002 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cassandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, the rooms were nice, and the beds were comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Stayed 1 night in Jul 2025

10/10 Excellent

Agustin

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Stayed 3 nights in Apr 2025

4/10 Poor

Teodoro

Disliked: Staff & service, property conditions & facilities
They didn’t clean the room until I called reception, additionally, the safe box didn’t work The staff was kind of rude when I called to ask for the cleaning of the room
Stayed 2 nights in Apr 2025

10/10 Excellent

Alfonso

Stayed 1 night in Mar 2025

8/10 Good

Elihú

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Yineth

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

JORGE

Stayed 3 nights in Feb 2025

6/10 Okay

Juan

Stayed 1 night in Nov 2024

8/10 Good

Paty

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Jose Cruz

Travelled with family, Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
There is no continental breakfast, you have to pay for it
Stayed 2 nights in Dec 2024

8/10 Good

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities
Very Wide Room at the Entry. There are 2 elevators. 1 for the Lobby and reception and 1 for the Rooms at that level. Little surprise of not to have the reception at the entry. Nice Location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cesar

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good please to rest
Stayed 1 night in Aug 2024

2/10 Terrible

Eric

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Beds where uncomfortable, sheets or rough as well as pillows, did not sleep well. Room was dirty and breakfast wasn't great 6/10
Stayed 1 night in Sep 2024

8/10 Good

SERGIO

Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The floor was dirty, the walls had stains on them.
Stayed 1 night in Aug 2024

10/10 Excellent

Javier

Stayed 1 night in Jul 2024

10/10 Excellent

Jaime

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay during business trip

Comfortable stay.
Stayed 6 nights in Jul 2024

4/10 Poor

A

Stayed 1 night in Jul 2024

2/10 Terrible

FERNANDO

Disliked: Staff & service, property conditions & facilities
Horrible attitude from the reception persons
Stayed 2 nights in Jul 2024

10/10 Excellent

FERNANDO

Stayed 3 nights in Jun 2024

2/10 Terrible

Amir, San Diego

Stayed 1 night in May 2024

4/10 Poor

Maria

Travelled with family
I feel so dissatisfied the front desk people never told us about the free transportation also the breakfast was not good keep running out of everything the coffee machine always went out of coffee the table not clean
Stayed 4 nights in Apr 2024