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Hôtel Rouen Alba

2.0 star property

Photo gallery for Hôtel Rouen Alba

Comfort Twin Room
In-room safe, desk, blackout curtains, iron/ironing board
Property amenity
Classic Triple Room | Bathroom
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View map
12 Place du Gaillardbois, Rouen, Seine-Maritime, 76000
  • Place, Church of Saint-Maclou
    ‪3 min walk‬
  • Place, Rouen Cathedral
    ‪3 min walk‬
  • Place, Gros Horloge
    ‪6 min walk‬
  • Airport, Rouen (URO-Rouen - Seine Valley)
    ‪18 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

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The price is AU$111
includes taxes & fees
22 May - 23 May
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About the area

Rouen

A stay at Hôtel Rouen Alba places you in the heart of Rouen, within a 5-minute walk of Rouen Christmas Market and Rouen Cathedral. .This hotel is 0.2 mi (0.3 km) from Joan of Arc Historial and 0.3 mi (0.5 km) from Rouen Opera House.

What's nearby

  • Church of Saint-Maclou - 3 min walk - 0.3 km
  • Rouen Cathedral - 3 min walk - 0.3 km
  • Gros Horloge - 6 min walk - 0.6 km
  • Palais de Justice - 8 min walk - 0.7 km
  • Tour Jeanne d'Arc - 12 min walk - 1.1 km

Getting around

  • Theatre des Arts Tram Station - 6 min walk
  • Palais de Justice Tram Station - 9 min walk
  • Rouen (URO-Rouen - Seine Valley) - 23 min drive

Restaurants

  • ‪Underdogs - ‬3 min walk
  • ‪Brasserie Paul - ‬3 min walk
  • ‪Restaurant Gill - ‬4 min walk
  • ‪Bacchus - ‬1 min walk
  • ‪Cosy Lunch - ‬2 min walk

About this property

Hôtel Rouen Alba

Hôtel Rouen Alba offers 39 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Refrigerators and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Stay in one of 39 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
You can enjoy a meal at the restaurant serving the guests of Hôtel Rouen Alba, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage.
Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11 AM.
Hôtel Rouen Alba has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 16.70 per day)
  • Street parking available
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11 AM on weekends; EUR 10 for adults and EUR 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator on request

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests are asked to communicate their estimated arrival time in advance.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 12 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 6 for children
  • Nearby parking fee: EUR 16.70 per day (328 ft away)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Comfort Alba

Comfort Hotel Alba

Comfort Hotel Alba Rouen

Comfort Hotel Rouen Alba

Comfort Rouen Alba

Comfort Inn Rouen

Comfort Hotel Rouen

Comfort Hotel Rouen Alba Hotel

Comfort Hotel Rouen Alba Rouen

Comfort Hotel Rouen Alba Hotel Rouen

Hôtel Rouen Alba Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 61 out of 253 reviews
Rating 8 - Good. 111 out of 253 reviews
Rating 6 - Okay. 49 out of 253 reviews
Rating 4 - Poor. 25 out of 253 reviews
Rating 2 - Terrible. 7 out of 253 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Oleksii

Liked: Cleanliness, staff & service, amenities
N/a
Stayed 2 nights in Nov 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, room comfort
Clean room and friendly staff. The building is a bit run down but the location and price was what I was looking for.
Stayed 2 nights in Nov 2025

8/10 Good

Denise

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hooligans in the park outside every night, hooting and hollering
Stayed 3 nights in Oct 2025

10/10 Excellent

Gilberto, Granger

Stayed 1 night in Sep 2025

10/10 Excellent

Daniel, Timmins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room for the price
Stayed 2 nights in Jul 2025

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel has 4 floors and no elevator. It is in a good spot but next to park with homeless. It was very clean. It was truly a 2.5 star but clean...as a single adult looking for cheap and 1 night it was great. Families should stay away.
Stayed 1 night in Jun 2025

4/10 Poor

Carmen, Cornwall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Park just outside front hotel had loud people and dogs making noise and yelling both nights until 2-3 am. Rooms facing away from park was quiet.
Stayed 2 nights in May 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice budget hotel. Clean and comfortable
Stayed 1 night in May 2025

8/10 Good

Roopa

Travelled with partner
Liked: Cleanliness, staff & service
A good, basic place to stay that met all our requirements for one night. Location is great, felt very safe and staff was really pleasant and helpful. Nothing fancy, but it worked well for my husband and me. Also, for 10 euros the breakfast definitely worth it.
Stayed 1 night in Oct 2024

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel a little tired, we were on fourth floor which was a little taxing taking the suitcase up all the flights of stairs as no lift. Breakfast however was good with good selection
Stayed 1 night in Sep 2024

8/10 Good

Jianzhong

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room is simple, but no elevator.
Stayed 1 night in Sep 2024

6/10 Okay

Anthony

Liked: Cleanliness, amenities
Excellent location with all notable sites withing 20 minutes walk. Room was small but clean, comfortable and excellent value. DOWNSIDE - only allowed one (1) single pack of coffee per day; I used two on one day so none for the next day.
Stayed 4 nights in Sep 2024

8/10 Good

Desmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rouen is a wonderful city to explore and the hotel is conveniently situated
Stayed 8 nights in Jul 2024

6/10 Okay

Crystal

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very small room.
Stayed 2 nights in Jun 2024

10/10 Excellent

Won

Liked: Cleanliness, staff & service, property conditions & facilities
Good for one night sleep
Stayed 1 night in Aug 2023

8/10 Good

MARTINA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Sophia

Liked: Staff & service
Disliked: Cleanliness
My room smelt horrible upon arrival and I noticed that my towels were still dirty. Staff were nice and the location was good.
Stayed 2 nights in Jul 2023

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness
Property in walking distance to places to see
Stayed 1 night in Aug 2022

6/10 Okay

terence

Liked: Cleanliness, staff & service
great location in Rouen, with a stunning view across to Rouen cathedral. Really comfortable bed and pillows The room was a bit small, with furniture crammed in and bathroom fittings making it hard to move around
Stayed 3 nights in May 2022

6/10 Okay

Josephine

Travelled with family
Liked: Property conditions & facilities, room comfort

Comfortable Room

This hotel was worth the money. Not a lot of facilties but the room had a kettle, tea and coffee and a little safe for storing valuables.
Stayed 1 night in Apr 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Room comfort

not worth paying for higher range of room

all rooms are the same not really great and the service isn't very customer-focused. I would not suggest upgrading rooms as all rooms are the same
Stayed 4 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for price

Good stay. As buffet is currently not an option you can select breakfast option the day before and they bring to your room what you order.
Stayed 2 nights in May 2021

10/10 Excellent

YorkshireLass, England

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the cathedral, clean room, pleasant staff, good location.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Very basic hotel, paper cups and plastic sticks that melt when used to stir hot drinks ! Very noisy area, not much sleeping done, but is a convenient location for resturants, shops, cathedral etc. Would not return to this hotel but have to congratulate staff for being helpful and freindly.
Stayed 3 nights in Oct 2018

8/10 Good

Tor

Liked: Cleanliness, staff & service, property conditions & facilities

Cheep but OK

Central Rouen OK Place to stay. Frendly and helpful staff. Ordinary rom, but good enough if you just need a Place to stay for quiet stepping and a bathroom. My rom had AS a bonus, a Nice vieuw to the Cathedral. Low price.
Stayed 3 nights in Sep 2018