Cristal Palace

4.5 star property

Photo gallery for Cristal Palace

Indoor pool
Couples treatment room(s), sauna, hot tub, steam room
Staircase
Interior detail
Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Hot tub
  • Gym
  • Pet-friendly

Explore the area

View map
Via Cima Tosa 104/A, Pinzolo, TN, 38086
  • Place, Madonna di Campiglio Ski Area
    ‪1 min walk‬
  • Place, Pradalago Gondola
    ‪3 min walk‬
  • Place, Groste 1 Express Gondola
    ‪11 min walk‬

Room options

Classic Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double or Twin Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Classic Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Superior Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Deluxe Triple Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Triple Room (with extra bed)

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Junior Suite

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Family Suite

  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bed

Classic Double Room Single Use

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Reviews

Cristal Palace Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 106 out of 163 reviews
Rating 8 - Good. 39 out of 163 reviews
Rating 6 - Okay. 14 out of 163 reviews
Rating 4 - Poor. 4 out of 163 reviews
Rating 2 - Terrible. 0 out of 163 reviews

Reviews

10/10 Excellent

Janelle

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Dragan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy in general. Perfect if skiing, including the spa, very nice and authentic style of the building. Excellent service in particular the shuttle. A short walk to the village center, though the last 100 meters or so following the roadway rather than a pedestrian path.
Stayed 5 nights in Mar 2025

10/10 Excellent

Vincent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Love this hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful spot for a snowy vacation!

A snowy winter wonderland! This hotel exceeded all our expectations—the room, restaurant, and spa were all great. However, the best part hands down was the staff! Every person was so welcoming, friendly, and professional and made us feel like we had been coming there for years. It’s a fun spot for families, but amidst the kids and activities we still had a lovely romantic visit because of the extra special touches that were made for us(Grazie Sergio!)
View from the room
Stayed 5 nights in Feb 2024

10/10 Excellent

Azalea

Stayed 5 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, friendly staff but be aware some bedrooms don't have a balcony/view
Stayed 4 nights in Feb 2022

10/10 Excellent

philip

Stayed 4 nights in Jan 2022

10/10 Excellent

Verified traveller

Stayed 7 nights in Feb 2020

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Summer Visit to Cristal Palace Hotel

A lovely hotel in a magnificent setting. A free shuttle bus will take you down to the centre of the town any time of day and collect on request. The only shortfall was the lack of aircon during a very hot July
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property , amenities, staff were all meeting a high standard expectation
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

4 Nights in Madonna

The hotel is very nice and the service was great. However, it is just far enough from the town that it is inconvenient when you want to go out to dinner. Also, the room was very loud. We were on the 2nd floor next to the kids room and directly under the piano upstairs. I would not recommend staying on this floor.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality hotel , excellent services and food

Great hotel, nice ambience, good for family get away. Nice sized rooms and wonderful view of the town. Shuttle bus is convenient and no issue to get to and from ski lifts. Great all round.
Stayed 4 nights in Dec 2018

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2017

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

john, Sandhurst,berks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place, summer or winter...

An exceptional price was backed up with very reasonably priced dining. The manager and staff went the extra mile to make our stay wonderful. The hotel is on the prime site, high up and overlooking the town below. 5 Star in every respect. Highly rated and the drive in from the south and out to the north has spectacular scenery.

10/10 Excellent

angie, east sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ski trip

excellent hotel. great food, great rooms, good location. Thanks to all the staff including our complimentary shuttle bus driver but special mention to barman and head waiter who made us feel so welcome. We would also like to recommend the homestube restaurant\bar in the town.

10/10 Excellent

Saverio, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic week-end in a nice mountain village.

We spent a weekend in this Hotel. It was a birthday present for me and my wife (our birthday is very close). We enjoyed the beautiful SPA. Restaurant was good, breakfast very rich.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mid range hotel outside town

This would be a good 3 star, possibly 4 star in UK. The staff were helpful. Wifi is poor and non existent in some bedrooms. Free minibus service to slopes and town excellent.

10/10 Excellent

Robert, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Years week ski holiday

It was a superb experience. This hotel is a real gem, and the staff is extremely friendly, service-minded and discrete. We will definitely stay there again.

10/10 Excellent

Clifford, Muscat, Oman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value in the summertime

The price was good for a summer holiday, actually a via feratta climb. We enjoyed the sauna and swimming pool. Demetri at the front desk was quite helpful.

8/10 Good

ania, polska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, nice staff.

Cena za parking jest wygórowana! Śniadania mogłyby byc bardziej urozmaicone. Widok z okna jest uroczy. Cichy, klimatyczny hotel.

10/10 Excellent

Paul, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alpine

Wonderful, charming hotel. The perfect Alpine experience- great location, views to die for, super facilities, lovely considerate staff, and good Italian food and wine. And do not forget the cocktails....

10/10 Excellent

Paul, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alpine

Wonderful, charming hotel. The perfect Alpine experience- great location, views to die for, super facilities, lovely considerate staff, and good Italian food and wine. And do not forget the cocktails....

8/10 Good

Atli, Iceland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

skiing

very good