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La Palma au Lac

4.0 star property

Photo gallery for La Palma au Lac

Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Family Apartment, Lake View
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Family Apartment, Lake View | Living area
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Viale Verbano 29, Muralto, Locarno, 6602
  • Place, Old Town
    ‪10 min walk‬
  • Place, Piazza Grande
    ‪11 min walk‬
  • Place, Madonna del Sasso
    ‪15 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪29 min drive‬

Room options

View all photos for Superior Double Room, Mountain View

Minibar, in-room safe, desk, blackout curtains

Superior Double Room, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Double Room, Lake View

Minibar, in-room safe, desk, blackout curtains

Superior Double Room, Lake View

9.4 out of 10
Exceptional
(10 reviews)
  • 18 sq m
  • 20 bedrooms
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room, Mountain View

Minibar, in-room safe, desk, blackout curtains

Classic Single Room, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Double Room, Mountain View

Minibar, in-room safe, desk, blackout curtains

Classic Double Room, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Double Room, Lake View

Minibar, in-room safe, desk, blackout curtains

Classic Double Room, Lake View

9.2 out of 10
Wonderful
(9 reviews)
  • 14 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, Lake View

Suite, Lake View

Suite, Lake View

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Apartment With Lake View

Minibar, in-room safe, desk, blackout curtains

Family Apartment With Lake View

  • Sleeps 5

View all photos for Family Apartment, Lake View

Family Apartment, Lake View

Family Apartment, Lake View

  • 75 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite, Lake View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Lake View

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Room, Lake View

Executive Room, Lake View

Executive Room, Lake View

  • 22 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room with Lake View high Floor

Minibar, in-room safe, desk, blackout curtains

Superior Double Room with Lake View high Floor

  • 18 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room, Mountain View

Family Room, Mountain View

Family Room, Mountain View

  • Mountain view
  • Sleeps 4
  • 1 Queen Bunk Bed

View all photos for Superior Family Room, Mountain View

Minibar, in-room safe, desk, blackout curtains

Superior Family Room, Mountain View

  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Classic Single Room with Mountain View

Minibar, in-room safe, desk, blackout curtains

Classic Single Room with Mountain View

  • Sleeps 1

View all photos for Classic Double Room with Mountain View

Minibar, in-room safe, desk, blackout curtains

Classic Double Room with Mountain View

  • Sleeps 2

View all photos for Superior Room Mountain View

32-inch flat-screen TV with cable channels, TV

Superior Room Mountain View

  • Sleeps 2

View all photos for Executive Room Lake View

Shower, rainfall showerhead, free toiletries, hair dryer

Executive Room Lake View

  • Sleeps 2

View all photos for Superior Family Room With Mountain View

Minibar, in-room safe, desk, blackout curtains

Superior Family Room With Mountain View

  • Sleeps 4

Family Room With Mountain View

  • Sleeps 4

View all photos for Superior Double Room With Lake View - High Floor

Minibar, in-room safe, desk, blackout curtains

Superior Double Room With Lake View - High Floor

  • Sleeps 2

View all photos for Junior Suite Lake View

Minibar, in-room safe, desk, blackout curtains

Junior Suite Lake View

  • Sleeps 4

View all photos for Superior Double Room with Lake View

Minibar, in-room safe, desk, blackout curtains

Superior Double Room with Lake View

  • Sleeps 2

View all photos for Classic Double Room with Lake View

Minibar, in-room safe, desk, blackout curtains

Classic Double Room with Lake View

  • Sleeps 2

View all photos for Suite Lake View

Minibar, in-room safe, desk, blackout curtains

Suite Lake View

  • Sleeps 4

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About the area

Muralto

Located in Muralto, La Palma au Lac is on the boardwalk/promenade, within a 5-minute drive of Piazza Grande and Madonna del Sasso. .This spa hotel is 5.9 mi (9.4 km) from Verzasca Dam and 7.9 mi (12.7 km) from Casa Ghisler.

What's nearby

  • Locarno Funicular Station - 6 min walk - 0.6 km
  • Old Town - 10 min walk - 0.8 km
  • Piazza Grande - 11 min walk - 1.0 km
  • Castello Visconteo - 14 min walk - 1.2 km
  • Madonna del Sasso - 15 min walk - 1.2 km

Getting around

  • Locarno Station - 4 min walk
  • Lugano (LUG-Agno) - 73 min drive

Restaurants

  • ‪Al Porto Café Lago - ‬4 min walk
  • ‪Al Porto - ‬4 min walk
  • ‪Lungolago - ‬9 min walk
  • ‪Ristorante Oldrati - ‬4 min walk
  • ‪McDonald's - ‬6 min walk

About this property

La Palma au Lac

Boardwalk/promenade hotel with a full-service spa and a fitness center
La Palma au Lac offers 68 accommodations with minibars and espresso makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Muralto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Palm Leaf Spa has 4 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 68 guestrooms featuring minibars and espresso makers. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a hot tub, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
La Palma au Lac has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CHF 17 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Outdoor furniture
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1962
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 35 per person
  • Uncovered self parking fee: CHF 17 per day
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ramada Hotel Palma au Lac Locarno Muralto
Ramada Palma au Lac Locarno Muralto
Ramada Hotel Palma au Lac Locarno
Ramada Palma au Lac Locarno
Palma au Lac Muralto
La Palma au Lac Hotel
La Palma au Lac Muralto
La Palma au Lac Hotel Muralto

La Palma au Lac Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 261 out of 422 reviews
Rating 8 - Good. 140 out of 422 reviews
Rating 6 - Okay. 19 out of 422 reviews
Rating 4 - Poor. 1 out of 422 reviews
Rating 2 - Terrible. 1 out of 422 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

6/10 Okay

Brittney

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Just ok

Pros: clean, great location and view from the balcony. Front desk ladies very nice. Cons: I believe they did surge pricing (there was some sort of festival in town). So I was expecting a $750/night room like I paid for but it was far from it. I would have given 5 stars if it was $300-400/night but the service isn’t indicative of the price we paid. The manager was rude, and they don’t actually have parking (it’s based on if they have room that day but zero advance warning we needed to arrive super early to get a spot) so you just drive in circles til you find public parking. Wasn’t bad, wasn’t great.
Stayed 2 nights in Jul 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good.

The hotel was dated and had a slight stuffy smell to it but everything in the room was clean and the air conditioning worked so well coming from a prior place where it did not work much at all. The breakfast buffet was great. Enjoyed every morning. Loved having espresso in the room, two cups for each of us. Close to the train station. Never saw the hot tubs that are shown, looked everywhere.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel appears to be recently renovated and is in very good condition. It's very clean, and the staff are friendly and helpful. We truly enjoyed our stay and wished we could have remained another night.
Stayed 1 night in Jun 2025

10/10 Excellent

Ralph

Stayed 1 night in May 2025

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot, great breakfast, very clean and comfortable. The AC was a bonus!
Stayed 3 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was excellent and the view was the best.
Stayed 5 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outstanding at this hotel. Wonderful staff, amazing views, great location, well appointed rooms, and the breakfast was excellent!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed at and 2nd Spa hotel. Staff was friendly and helpful. Amenities was great, especially the spa areas and massage.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kim, San Clemente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, lakefront hotel, and we had a wonderfully spacious room. The staff were all exceptional and the breakfast buffet was fantastic!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to the lake and amenities such as shopping and restaurants
Stayed 3 nights in Jun 2024

10/10 Excellent

Luke

Stayed 2 nights in May 2024

10/10 Excellent

Arthur w

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is amazing. My family loved everything about this place. The view was amazing, the location is amazing, the staff were amazing. Everything about this stay was amazing.
Stayed 1 night in Mar 2024

10/10 Excellent

Chesney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Colin

Liked: Staff & service
Disliked: Property conditions & facilities

average

Stayed 1 night in Aug 2023

10/10 Excellent

Holly

Stayed 3 nights in Jul 2023

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to take a moment to express my deepest appreciation for the outstanding experience I had during my recent stay at your hotel. I cannot emphasize enough how impressed I was with the exceptional level of service provided by your staff. The reception staff were absolutely phenomenal, going above and beyond to ensure that my check-in was seamless and stress-free. Their welcoming demeanour and willingness to assist with any and all inquiries was greatly appreciated, and truly set the tone for a wonderful stay. I must also commend the breakfast staff for their attentive service and delightful personalities. They consistently went out of their way to ensure that I was well taken care of, and their kind gestures did not go unnoticed. The rooms were nothing short of magnificent. The cleanliness was impeccable, and the view of Lake Locarno from my balcony was simply breathtaking. I felt as though I was living in a dream world throughout my entire stay, and I cannot thank your team enough for making it such a memorable experience. In conclusion, I would highly recommend Hotel La Palma Au Lac to anyone looking for a luxurious and memorable stay in Locarno. Thank you again for your exceptional hospitality, and I look forward to returning to your hotel in the near future. Warmest regards, Ahmad Al Ali

10/10 Excellent

Andrew, Cham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Good breakfast. Room had direct access to spa terrace which was great.
Stayed 2 nights in Sep 2022

8/10 Good

mariene

Stayed 2 nights in Sep 2022

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just stay here

This hotel exudes a pleasant vibe. It looks nice, and it is nice. The people are nice, especially the reception. They upgraded us. It’s just one of those hotels that’s just perfectly nice. It has all the amenities that pre pandemic hotels used to have. Shampoos, conditioners, body cream oh la la. My wife would probably add that although there is a lot of counter space it was a little bit dark. I would like to add that I looked good in the mirror and the shower was refreshing and powerful. There is reasonably priced parking (14CHF) that’s easy to reach behind the building. Nice. Our room offered a stunning view and the free breakfast buffet was also…very very nice.
View from the superior room
Also the superior room view, nice
Also the superior room but at night, super nice 👍
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2021

8/10 Good

Omar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to locatno

Perfect location right on the lake
Stayed 1 night in Mar 2021

10/10 Excellent

Bo, Netstal, CH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, breakfast was very good, staff were friendly & they had parking. The jacuuzzi with the view of Lake Maggiore was just awesome!
Stayed 1 night in Oct 2020

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020