Sheraton Minneapolis West Hotel

4.0 star property

Photo gallery for Sheraton Minneapolis West Hotel

Breakfast and lunch served
Property video
Lobby
Exterior
Room, 2 Double Beds | Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
12201 Ridgedale Dr, Minnetonka, MN, 55305
  • Place, Ridgedale Center
    ‪3 min walk‬
  • Place, U.S. Bank Stadium
    ‪15 min drive‬
  • Place, Mall of America
    ‪26 min drive‬
  • Airport, Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪30 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(93 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

9.4 out of 10
Exceptional
(30 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

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About the area

Minnetonka

Located in Minnetonka, Sheraton Minneapolis West Hotel is in the business district, a 1-minute drive from Ridgedale Center and 6 minutes from Shops at West End. .This hotel is 3.5 mi (5.6 km) from Brookview Golf Course and 5 mi (8 km) from Depot Docks.

What's nearby

  • Ridgedale Center - 3 min walk - 0.3 km
  • Target Field - 12 min drive - 15.7 km
  • U.S. Bank Stadium - 15 min drive - 17.2 km
  • University of Minnesota, Twin Cities - 16 min drive - 18.6 km
  • Mall of America - 26 min drive - 30.3 km

Getting around

  • Blake Road Station - 8 min drive
  • Fridley Station - 19 min drive
  • Minneapolis - St. Paul Intl. Airport (MSP) - 31 min drive

Restaurants

  • ‪Starbucks - ‬19 min walk
  • ‪Bacio - ‬16 min walk
  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Big Bowl Ridgedale - ‬13 min walk
  • ‪Leeann Chin - ‬8 min walk

About this property

Sheraton Minneapolis West Hotel

Suburban hotel with an indoor pool, 5-minute walk to Ridgedale Center
Sheraton Minneapolis West Hotel offers 220 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 220 guestrooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at Atrium Bistro, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Local cuisine breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Minnetonka? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Local cuisine breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Atrium Bistro - This bistro serves breakfast and lunch. Guests can enjoy drinks at the bar.
Reserve Lounge - This bar serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free RV/bus/lorry parking on site
  • Parking on site (USD 5 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Atrium Bistro
  • Reserve Lounge

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1983
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 25 per person
  • Self parking fee: USD 5 per night
  • Pet fee: USD 50.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Minneapolis West
Minneapolis Sheraton
Minneapolis Sheraton West
Sheraton Minneapolis West
Sheraton Minneapolis West Hotel
Sheraton Minneapolis West Hotel Minnetonka
Sheraton Minneapolis West Minnetonka
Sheraton West
Sheraton West Hotel
Sheraton West Minneapolis
Minnetonka Sheraton
Sheraton Minnetonka
Sheraton Minneapolis
Sheraton Minneapolis West
Sheraton Minneapolis West Hotel Hotel
Sheraton Minneapolis West Hotel Minnetonka
Sheraton Minneapolis West Hotel Hotel Minnetonka

Sheraton Minneapolis West Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 695 out of 1000 reviews
Rating 8 - Good. 171 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities
yes
Stayed 1 night in Oct 2025

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

4/10 Poor

Melissa

Stayed 2 nights in Jul 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. Checking in was great, checking out wasn’t great. Waited in line to check out, 2 staff members were there helping one woman-no one acknowledged the 7 of us standing in line all waiting to check out. Eventually we all just left our keys at the desk, with little acknowledgment at all
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money that we paid
Stayed 1 night in Oct 2025

8/10 Good

Candida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking on Saturday was full near to the hotel but the staff was amazing and the gym was great. Great hotel for the price!!
Stayed 2 nights in Oct 2025

6/10 Okay

Evie

Stayed 1 night in Oct 2025

6/10 Okay

Breanna, Redwood Falls

Travelled with partner
Liked: Cleanliness, staff & service
If this hotel was in a different location, it would look much nicer. But being down by Ridgedale makes it look very outdated. We had a room that was right outside the pool and had no window to the outside. But it did have a HUGE window looking out to the pool. Not ideal 1 bit. It was extremely hot and humid next to the pool. We did speak to maintenance and they got us a fan - which was appreciated. I would recommend the breakfast - 100% delicious! The parking lot does need improvements.
Stayed 1 night in Oct 2025

10/10 Excellent

Larry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Gregory

Didn’t use the tub or pool
Stayed 3 nights in Oct 2025

10/10 Excellent

Daoyu

Stayed 2 nights in Oct 2025

4/10 Poor

Scott

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A/c not working in room
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew, Fox Lake

Stayed 1 night in Oct 2025

2/10 Terrible

Robin

Travelled with family
Disliked: Cleanliness, amenities
The furnishings in the room were old worn out and wiped. The wall paper was patched. The tub shower were out of date
Stayed 3 nights in Oct 2025

10/10 Excellent

Siobhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Stayed 1 night in Oct 2025

10/10 Excellent

Siobhan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was fab and the beds were super comfy - appreciated the free parking and proximity to the Ridgedale mall
Stayed 1 night in Oct 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Guy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ground floor difficult to keep warm enough as there is no way to stop the air handler blowing even if you turn control to off and engineering was not available but we were reaccomodated to higher floor which was excellent.
Stayed 4 nights in Oct 2025

6/10 Okay

Jenna

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant! And room was clean!
Stayed 1 night in Oct 2025

10/10 Excellent

Safa

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice
Stayed 1 night in Jun 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was comfy, room was clean. TV very old & streaming choppy. Ironing board was very old & rickety, could use a new cover.
Stayed 3 nights in Sep 2025

2/10 Terrible

Tasha

Disliked: Cleanliness, staff & service, property conditions & facilities
Never once smoked yet my card was charged almost 600 dollars days after I checked out
Stayed 2 nights in Sep 2025